Chipotle Mexican Grill

My office is right across the street so this is a convenient location for me...even with this being said, and in this frigid cold, I am never going here again. The rice is always undercooked and hard. AND on top of that, they started sneaking in extra costs - today they gave me a LARGE soda and charged me for it without even checking with me on the size I wanted. My colleague had experienced the same. They charged me for guac even though I said no guac. I'm much too swamped with work to stay there and argue about a few dollars, but this is overall super not okay. It's not okay to offer bad service, let alone bad service that is deceitful. there are tons of other lunch options around the area. Chipotle will not get my money again.

Some servers exhibited a bad attitude and poor listening skills, often requiring customers to repeatedly repeat themselves. Customer service overall needs more attention and improvement. Additionally, the establishment was extremely cheap when it came to providing meat, offering only small bits that left customers unsatisfied.

Delicious food and all the servers pack your food upppp. They always give extra, god bless them and their family! Happy new year!

Everytime I go to this chipotle the food is never fresh. First time the rice was really hard undercooked , second time either the sour cream or the tomatoes were spoiled . Not sure but this will be my last time here

This review is long overdue. I frequent this Chipotle often since I work nearby, and it’s convenient for me to grab lunch there. However, it’s very upsetting to spend over $21 each time for mediocre service and old food.<br><br>I ordered a rice bowl with avocado and queso. Since I work about a 10 minute walk away, I went during my lunch break. With limited time to eat, it’s frustrating to spend 20+ minutes walking there, waiting in line, ordering, and walking back, only to find hair in my food and rotten, hard avocado.<br><br>When I returned to express my concerns, the staff acted as if this was nothing new and were condescending about my frustration. I handed the food back, and instead of offering an apology, they simply refunded my money without saying a word.<br><br>Needless to say, I will not be supporting Chipotle anymore. The staff at this location are very rude, and it’s disappointing because it’s the customers who keep them in business.

Went at 9pm they close 11. Out of a few meats and toppings. Been eating chipotle 20 years and never had a location just not make more chicken/corn/etc. esp 2 hours before closing.<br><br>Tried the new ranch and not sure why the cup is 1/3rd full for a sauce you gotta pay for.

Great spot, Food is always fresh and wait time is minimal; even at its busiest. Highly recommend

I came here on a Tuesday night in mid February prior to seeing a Broadway show. The restaurant was not very crowded so we were able to order very quickly and had many seating options available.<br><br>I the restaurant was pretty clean. The staff were nice but not warm. The food seemed pretty fresh and was consistent with the flavors you’d expect from Chipotle. The restroom was gross and smelled like someone had recently smoked a cigarette inside it.<br><br>This Chipotle location was fine. I probably would only come back if someone I was with specifically wanted Chipotle in the neighborhood. I wouldn’t seek it out on my own.

Quick, fast mexican fast food. They claimed serving fresh ingredients. The taste is ok.<br>But too be honest, I’m kinda confuse how to order.

The Fanta soda looks like having a problem, I think the food administration needs to look at what these people provide for the customers cook is the color of the coffee, mud sprite color of the coconuts dirt. they didn't give my money back for discussing drink I didn't drink.

I love Chipotle so much, but this location the chicken was not eatable. I had to spit almost every chicken bite out because it has the worst texture/fat and was not like the regular chicken. Please fix this because I’ve never had this problem at other locations :)

Asked for quesadilla and was yelled at that it needs to be ordered online only. So I order a kids one for my child, the lady made it with an attitude and didn’t even cook the quesadilla for more than 20 seconds, the soda machines don’t work, the chips tasted old, everyone’s in a rush and yelling. This was the worst chipotle experience I’ve ever had, I rather go to Cava.

I went to this chipotle for a quick lunch since I was in the area for trip and the food was great. I ordered for pick up through the app and my food was ready as soon as I got there which was awesome. The store was clean, the staff was also very nice too. Will be back again.

The chiptole shows open at 10:45 am but they don’t really have everything ready. I waited here 20 minutes and neither they had fajitas ready nor the staff was in good mood coz they were rushing everything to open and people were waiting. Their barcode system does not work so I lost my points as I clicked on it to redeem. Made me buy a larger drink because they don’t have the small available at this store. Just a nonsense owner trying to make the maximum money but unable to deliver the service. Also their lemonade juices are stingy.

Kids build your own menu at Chipotle, the best deal you can get at a chain that is tasty, quick and constitutes a balanced meal at $6. Ample seating, clean, has restrooms and a good number of beverage options.<br><br>I usually get the kids menu and get the soft tortilla (part whole wheat for grains), chicken (protein), black beans (pulses), salsa (vegetables), fruit and chocolate milk. All for just $6 and great taste in under 3 minutes.