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Contact
Us
Whether you have spotted an error in our data, want to suggest a restaurant, or have a press inquiry, we read every message and respond within 48 hours.
EMAIL US
hello@eatrealfoodnyc.comWe respond within 48 hours. For urgent data corrections, please include the restaurant name and the specific issue in your subject line.
HOW CAN WE HELP?
Choose the category that fits your inquiry
Data Corrections
Found an incorrect inspection grade, a wrong address, a missing dietary tag, or a restaurant that has closed? Data corrections are our highest priority. Include the restaurant name, what is wrong, and what the correct information should be.
hello@eatrealfoodnyc.com
Subject: Data Correction — [Restaurant Name]
Restaurant Submissions
Know a healthy restaurant in NYC that is not in our directory? We welcome submissions. Please include the restaurant name, address, borough, and why you think it belongs in Eat Real Food NYC. We will verify it against our data sources and add it if it meets our criteria.
hello@eatrealfoodnyc.com
Subject: Restaurant Submission — [Restaurant Name]
Press Inquiries
Journalists, bloggers, and media professionals looking for information about Eat Real Food NYC, our data, or our methodology should reach out to our dedicated press email. We provide data, quotes, and background on NYC healthy dining trends.
press@eatrealfoodnyc.com
Subject: Press Inquiry — [Publication Name]
General Feedback
Have a feature suggestion, a question about how we calculate our Health Score, or just want to share your experience using the site? We genuinely appreciate hearing from our users. Your feedback directly shapes our product roadmap.
hello@eatrealfoodnyc.com
Subject: Feedback — [Topic]
What to expect
We acknowledge every message within two business days. Most inquiries receive a full response in this window.
Verified corrections are applied to the database within 48 hours of confirmation. Complex cases (e.g., disputed grades, certification verification) may take up to one week.
New restaurant submissions are processed within 7 business days. We verify the listing against the DOHMH database, Google Maps, and our dietary tagging pipeline before adding it to the directory.
Press requests receive priority handling. We can typically provide data, quotes, or background information within 24 hours for journalists on deadline.
FOR RESTAURANT OWNERS
Own a restaurant in our directory?
If your restaurant is listed on Eat Real Food NYC and you believe any information is inaccurate — your inspection grade has been updated, your dietary offerings have changed, your hours are wrong, or you have recently obtained a halal or kosher certification — we want to know.
Every restaurant listing page includes an accuracy feedback option that allows you to flag specific data points for review. You can also email us directly at hello@eatrealfoodnyc.com with the subject line "Restaurant Owner — [Your Restaurant Name]."
Please note: we do not offer paid listing upgrades, promoted placements, or score modifications. All listings are determined by our data pipeline and editorial standards. We are happy to correct factual errors but cannot modify our Health Score methodology for individual restaurants.
Not sure which category?
Just send your message to hello@eatrealfoodnyc.com and we will route it to the right person.
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