Caridad Restaurant

Response from the owner

Afia, now that is a review that makes a busy owner stop and read twice. Victor saw you were torn between the oxtail stew and the sancocho and instead of just taking your order he gave you both in a way the soup and the corn on the side. That is old school hospitality, the kind you don't teach. That oxtail stew you loved is one of those dishes that takes hours to get right and when someone notices the difference it means everything to us. You and your partner come back anytime and I promise Victor will remember you.<br><br>Lic. Espinal, owner of Caridad Restaurant on Broadway

Response from the owner

Dear Deric,<br><br>Thank you so much for this wonderful review. As the owner of Caridad Restaurant, I am thrilled to hear that Areli provided you and your friend with amazing service. That gift she has for making everyone feel warm and welcome is something truly special, and I will make sure she sees your kind words. Knowing that you felt that warmth during your dinner here in West Harlem makes me very proud.<br><br>You came for dinner with a friend, spent between ten and twenty dollars, and gave us five stars across the board. That is a perfect evening in my book. The next time you come back, Deric, I invite you to try more of our favorites. Our pollo a la brasa is famous all over Harlem, and our mofongo, sancocho, and lunch specials are always a hit. If you bring a larger group next time, our family meal specials, the Dominican Bowl, and the Bandejita Parrillera are perfect for sharing. We also cater for all types of occasions and have a private event room available whenever you want to celebrate something special.<br><br>Feel free to follow us on Instagram at @caridad_145th to stay in touch and receive your free prize for posting about us. Thank you again, Deric, for your five stars and for shouting out Areli. She is a gem, and so are you for noticing. Come back soon.<br><br>Yours in good food and warm welcome,<br><br>Lic. Espinal, Owner of Caridad Restaurant

Response from the owner

Dear Ms.Valenzuela, <br><br>Thank you so much for this detailed and wonderful review. As the owner of Caridad Restaurant, I truly appreciate when a customer takes the time to notice the little things that make us different. You said our food is very delicious and our portions are generous, and that is something we never compromise on. We want you to leave full and happy every single time, whether you are dining in or picking up takeout.<br><br>You also pointed out that we always have a variety of food and are very accommodating to requests. That means so much to me, Eimy. We understand that everyone has their own taste, their own cravings, and sometimes their own special requests. Our team works hard to say yes whenever possible, and I am glad you experienced that. Speedy and courteous service on top of everything else, that is the Caridad promise.<br><br>The next time you order takeout for lunch, which you said is in the $10 to $20 range, I invite you to try our famous pollo a la brasa if you have not already. Our mofongo, our sancocho, and our lunch specials are also customer favorites. And since you mentioned you come with groups of all sizes, from one person all the way up to eight people or more, our family meal specials, the Dominican Bowl, and the Bandejita Parrillera are perfect for sharing. We also cater for all types of occasions and have a private event room available whenever you want to celebrate something special.<br><br>Feel free to follow us on Instagram at @caridad_145th to stay in touch and receive your free prize for posting about us. Thank you again, Eimy, for your five stars, your photos, and your high recommendation.<br><br>With gratitude and a generous plate waiting for you, <br>Lic. Espinal<br>Owner of Caridad Restaurant.

Response from the owner

Hey Angela,<br><br>Victor delivered great service and you made sure to say it. Friendly, attentive, and he made your experience really enjoyable. That is exactly what we train for and you felt every bit of it.<br><br>Thank you for the five stars and for shouting him out. Next time you come through, try our pollo rostizado. Victor will be here with that same friendly energy.<br><br>Feel free to follow us @caridad_145th on Instagram to keep in touch and claim your free prize for posting about us.<br><br>Appreciate your review,<br><br>Lic. Espinal<br>Owner of Caridad Restaurant<br>

Response from the owner

Angeny, wow. Thank you for this incredible review. As the owner of Caridad Restaurant, reading that you consider us one of the best Dominican restaurants in Manhattan, specifically right here in Harlem, makes me and my entire team feel like we are doing something very right. You noticed the beautiful atmosphere, the caring staff, and the fact that you love it more each time you come. That is exactly the kind of connection we want to build with every guest who walks through our doors.<br><br>And I love that you mentioned the self kiosks, Angeny. Yes, we installed them right at the entrance to make life easier and simpler for our busy neighbors. Whether you are dining in with us for a relaxed lunch or running through the neighborhood and need to grab your pollo a la brasa fast, those kiosks have your back. You can order on the go, skip the line, and still get the same amazing food we are known for.<br><br>You said something else that really stuck with me. Try everything on the menu because each thing is super good. Angeny, that might be the best challenge anyone has ever given our kitchen. So let me help you with that mission. You already know our pollo a la brasa is legendary, but have you worked your way through our mofongo, our sancocho, our lunch specials, or our family meal specials? Do not sleep on the Dominican Bowl or the Bandejita Parrillera either. They pack everything you love into one glorious plate.<br><br>Next time you come, bring your appetite and a friend. We cater for all types of occasions and even have a private event room when you are ready to celebrate something big. Thank you for the 100 percent recommendation, Angeny. That means the world to a small family business like ours. Asi que te veo Manana,<br> Lic. Espinal,<br> Owner of Caridad Restaurant.

Response from the owner

Hey Daniel,<br><br>A Local Guide with 18 reviews and five photos just gave us a perfect score. That carries weight. You walked in, got greeted by the manager at the door, and then Jenny took over with attentive care for your whole family including your baby. That is the Caridad Restaurant welcome we train for.<br><br>You ordered white rice, sancocho, and fish. Plentiful, delicious, and on point. The drinks hit that perfect balance too. Not too sweet, not too bitter. You noticed everything.<br><br>Thank you for this thoughtful review. Next time you come back, try our pollo al carbon alongside that sancocho. You will leave even happier.<br><br>Appreciate your review,<br><br>Lic. Espinal<br>Owner of Caridad Restaurant<br>

Response from the owner

Talia, thank you. That's Jenny for you, sweet and attentive no matter how many tables she's juggling. I'm glad you loved the atmosphere too. Hearing that you'll absolutely be coming back is what keeps us going. See you soon.<br><br>For anyone reading this, here is a welcome GIFT for you to use on your next visit to Caridad Restaurant:<br>https://app.inkind.com/offer/ZBA04KHP<br><br>Lic. Amaury Espinal<br>Owner, Caridad Restaurant

Response from the owner

Christopher, thank you very much for sharing your experience! As the owner of Caridad Restaurant, I am glad to read that your visit exceeded your expectations.<br><br>I am especially pleased to hear that Areli's Hernández provided such wonderful service. She is a valuable member of our team, and knowing she took great care of you makes me very proud. I will personally make sure to pass along your compliments to her—she will be delighted to know her attentiveness made your dinner special.<br><br>It also means a lot to read that the food was "outstanding" and better than anticipated. We work hard every day to deliver delicious meals, and comments like yours confirm we are on the right track.<br><br>Thank you for choosing us for your dinner. We look forward to welcoming you back soon for another great experience!<br><br>With pride and gratitude,<br><br>Amaury Espinal<br>Owner of Caridad Restaurant

Response from the owner

Itz, thank you very much for the kind words and the 10/10!<br>I'm really glad Victor took such good care of you, he's one of our best and always goes the extra mile for people. The complimentary soup is one of those little things we love doing when we can, especially if there's a wait. Means a lot that you noticed and appreciated it.<br>Hope to see you back soon,<br>Sincerely,<br>Lic. Amaury Espinal<br>Owner, Caridad Restaurant

Response from the owner

Thank you so much, Ichell, for your wonderful review and the perfect 5 stars across the board!<br>It really warms my heart to hear that the food made you feel right at home—that’s exactly what we aim for every day at Caridad. The sancocho, carne frita, and mixed meats are some of our most loved dishes, and I’m thrilled they hit the spot for you. Knowing the service was 100% and the Spanish music was on point just makes it even better; those little details are what turn a meal into a real experience.<br>Thanks a ton for the strong recommendation and for planning to come back with friends. We can’t wait to welcome you all again soon—same great food, service, and vibes waiting for you!<br>Thank you again,<br>Lic. Amaury Espinal<br>Owner, Caridad Restaurant

Response from the owner

Dear Ds,<br>Thank you so much for sharing your wonderful experience at Caridad Restaurant. As the owner, I am truly happy to know that you and your mom came for lunch and really enjoyed everything from the food to the kindness of our staff. Hearing that you loved our new waitress makes my heart smile. She is going to be so thrilled when she reads your kind words.<br><br>You ordered a sandwich and a morir soñando, and that is a classic Dominican combination done right. That drink is truly something special, and I am glad it made your lunch even better. What you described, great food, attentive service, and a lovely atmosphere, is exactly what we strive to give every family that walks through our doors here in West Harlem.<br><br>The next time you come back with your mom, or even with a larger group, I invite you to try more of our signature dishes. Our pollo a la brasa is famous all over Harlem, and our mofongo, sancocho, and lunch specials are always a hit. If you are feeding the whole family, go for one of our family meal specials, the Dominican Bowl, or the Bandejita Parrillera. You will leave full and happy every single time.<br><br>We also cater for all types of occasions and have a private event room available whenever you want to celebrate something special with your loved ones. Feel free to follow us on Instagram at @caridad_145th to stay in touch and receive your free prize for following us. Thank you again, Ds, for your five stars, your photos, and your love for our new waitress. Come back soon with your mom for another morir soñando on me next time. Warmly from your neighborhood spot in West Harlem.<br><br><br>Warmly,<br>Lic. Espinal<br>Owner, Caridad Restaurant

Response from the owner

Hi Geralyn, thank you for such a thoughtful review. We’re happy you loved the crackling chicken, enjoyed the atmosphere, and felt well taken care of by the team. We can’t wait to welcome you back to try more dishes.

Response from the owner

Hi Nicholas, thank you for the great review. We’re happy to hear Victor made your visit special and that you enjoyed the clean, family friendly atmosphere, fresh food, and music. We really appreciate the recommendation.

Response from the owner

nallely, thank you for such a wonderful review. Nothing pleases us more than to hear that our guests thoroughly enjoyed their dining experience at Caridad Restaurant. We look forward to welcoming you back soon for another 5-star experience! Feel free to follow us @caridad_145th to keep in touch on Instagram and get your free prize for following us!

Response from the owner

Thanks for joining us at Caridad Restaurant, Brianna! We’re glad that you had a 5-star experience with us today. We hope to see you again soon. Feel free to follow us @caridad_145th to keep in touch on Instagram and get your free prize for following us!<br>