Gavin AcostaLocal guide
★★★★★4 months ago
I got myself the iced matcha latte, and for seven dollars, it was quite disappointing. I get it, it’s a latte, but the whole thing just tasted like milk. In a good matcha latte, you should be able to taste the matcha itself first and foremost, then the milk, then the honey (or sweetener but I don’t think those are necessary). The cup was also quite sticky for some reason. I enjoyed getting to kinda hang out in grand central as it is a very pretty place but for the price of the drink, I wouldn’t recommend it. Also, I realized after ordering that their matcha powder is stored in a clear container, and prolonged light exposure is not good for the flavor of the powder. Service was kind though!!
Response from the owner
Hi Gavin<br>Thank you for your thoughtful review and for including a photo — that was especially helpful.<br>You’re absolutely right: the color of the matcha in the image is much lighter than it should be. A well-balanced iced matcha latte should have a vibrant green hue, reflecting a proper matcha-to-milk ratio. In this case, it does appear the drink was too milk-forward, and we understand how that would make the flavor fall flat.<br>We also appreciate you pointing out the sticky cup and your concern about storing the powder in a clear container. Both presentation and proper storage are important for quality and flavor, and your feedback is valuable in helping us improve.<br>Thank you again for taking the time to share such detailed feedback. We’ll be addressing this with our team, and we hope to have the chance to serve you a matcha that better reflects the quality and balance you were expecting.<br>Yuli Y - Operations Manager
