Christina Lily80Local guide
★★★★★a month ago
We somehow secured a Mother’s Day dinner here for 5 without reservations! We gladly accepted a smaller table to get in. We had tried the restaurant next door jiang nan before and when we first entered we thought it was the same restaurant due to the decor, but staff said it wasn’t.<br><br>Finding the restaurant - easiest by accessing it from in front of the Tangram mall, maps initially had us walking through large restaurant area outdoors and going in circles for a bit.<br><br>I broke my rule of never going out on Mother’s Day because service is usually subpar, food is too and it’s just too busy but we took my mom to NyC for the day so had to eat lol.<br><br>Food was quite good, though overpriced a bit. We had the soup dumplings, sweet and sour fish, beggar chicken (with a small show), ham and vegetable clay pot rice, and a veggie dish. It was all delish! I especially loved the rice and hope to replicate it at home. Osthmanthus dessert (warm) wasn’t good, I probably should have gotten the cool one.<br><br>Service left a lot to be desired, which may be due to it being so busy. Hard to get staff to ask questions about the order. For the prices, one would think service would be exceptional. The staff were busy and seemed annoyed at requests for water, tea, etc.<br><br>I would try it again on a less busy weekend.
Response from the owner
Hi, Christina<br><br>Thanks so much for giving us a try on such a busy Mother’s Day, and we’re glad we could accommodate your party of five. We really appreciate your detailed feedback. We know how important special occasions are, and we’re sorry the attentiveness you received didn’t match the level we aim for.<br><br>That said, we’re very happy to hear you enjoyed the soup dumplings, sweet and sour fish, beggar chicken, and especially the clay pot rice! We’ll also share your comments about the warm osmanthus dessert with our team. I personally recommand the brown sugar sticky rice roll, it's one of our popular dessert.<br><br>Mother’s Day is one of our busiest services of the year, but your feedback is a valuable reminder that hospitality should never feel rushed or inattentive, regardless of how busy things get. We hope you’ll give us another visit on a quieter evening so we can provide the more relaxed and attentive experience we want every guest to have.