It was great!! to bad it's closed down now. Being demolished to make housing
Fast food restaurant
White Castle
East New YorkBrooklyn
East New York
Brooklyn
The brief
About White Castle
White Castle's steam-grilled sliders cook in under two minutes, delivering hot, juicy burgers while you wait at the counter in East New York, Brooklyn.
Health inspection
NYC DOHMH Grade A
Score7(lower is better)
Inspected1/2/2026
Grade A is the highest mark from NYC's Department of Health — about 90% of restaurants earn it.
Community Rating
4.0
out of 5
2,694 community reviews
Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.
Reviews
What diners say about White Castle
15 verified Google reviews
3.9
15 reviews
- 5★
- 10
- 4★
- 1
- 3★
- 0
- 2★
- 1
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- 3
They are always so nice. Service is quick. Food is delicious.
This store has made atonement! They went over and beyond to insure that I was happy!!!!! They fixed the problem right away and now everything is great! The food was exceptional! Thank you Adriana and staff!!!
Love this great service and food 👌 definitely my go too 😋
Believe it or not but the breakfast at White Castle is definitely delicious, nice atmosphere and very clean, I’ll be going most mornings
Coming back from Virginia the New York which is my home.<br>It's always good to stop at one of the original White Castles
The drive thru employee named Maxine was PHENOMENAL. Such a gem. My order was perfect. She has amazing customer service and her energy was top tier.
Used the drive thru and service was fast and the lady was very friendly
Hands down best white castle in America i am a proud customer the food is very tasteful and joyful love bringing the kids here. 😉
Absolutely horrible customer services, if you ever come to this location and happen to see this lady taking your order or making your food just know you’re about to get your day ruined her attitude will show you why no one wants these people working, White Castle management need to train their employees on respecting customers.
The shake tasted like it had chemicals in it. I’m not sure if they cleaned the machine and didn’t do it right, but I had to throw the entire milkshake out because it had a disgusting chemical taste to it. The food was decent at least, but I won’t be back to this location.
Good food and customer service. They now allow you to dine in.
Funny story but I had doubles cheese burger with cheese and extra bacon , had them put the bacon in a cup , I never liked white castle but seems like they stepped their game up service was good and Seriously the burger had flavor🔥🔥🔥
The place was filthy inside. The soda machine which is self serving had spilled dried soda all around it. The employees held up customers arguing about a short count of the drawer. Some of the ladies working there nails were extremely too long handling food. It was the most disturbing eatery I have ever seen. However, it's in the hood so no one really cares. The board of health should visit the place.
Ordering went fine, go to get drinks... Soda machine only has diet drinks... Return to counter, same person who took the order, fails to understand that the machine is empty. Yells out the soda machine needs refilling and the response is .... "What?". NOTHING ELSE IS DONE! Waited around for the order... Received order and another associate when told of the issue filled our cups from behind the counter.<br><br>Overall, EXPECT POOR SERVICE AT THIS LOCATION.
Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.
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White Castle is listed in the Eat Real Food NYC directory — a curated database of healthy restaurants in Brooklyn, verified with official NYC Department of Health inspection data.