Starbucks Coffee Company

Barista Sarafina is amazing. She always does a great job and take's her time with the drink's so it is well made. She is also always in great mood, Thank you so much :)

The food always tastes fresh, and the drinks are made to standard, but the atmosphere isn't ideal if you're looking for a place to relax or work. The music is too loud, especially early in the morning, because most people in the dining area are on their laptops and trying to work. I asked if they could lower the music a little, and I was told they would try. Additionally, for a place with so many windows in such a beautiful space to be comfortable, it needs to have sufficient heating. Everyone in the dining area is cold. I decided to go somewhere else to enjoy my work-from-home day.

Starbucks offered efficient and prompt service. My pickup order was prepared quickly and ready on time. The sandwiches were of good quality, and the atmosphere was calm and comfortable.<br>Parking is limited and the parking area is relatively small; however, the overall experience was very satisfactory.<br>The hot chocolate was excellent.

I have been coming here for over a decade and it’s just getting worse and worse. Every time I place an order it’s like they treat the directions on my order as “optional” or like “if you want to” as if they don’t charge for these ad ons. i thought the barista maybe just was new so i stopped coming on the usual day i do. big mistake. I’m not sure if he’s a manager, but he’s been working here forever. he served me as a kid. he took mine and my fiancés order today and listen, i understand he has an extensive order, but there’s no reason to quite literally SCOFF and cut him off multiple times. And then proceeded to just chuckle constantly. We felt extremely uncomfortable and like it was some sort of inconvenience to press additional buttons. I’ve worked in food and retail and now in healthcare. I know how difficult it can be to deal with people all day. But this guy has been here for so long you think he would have the tiniest bit of decency or respect for the people in the neighborhood. I’m so disappointed.

Used this location for many years and I feel like each year it gets worse staff seem indifferent to customers like just order already and move along. Food and drinks made incorrectly, one time I ordered a caramel Frappuccino and it looked like a big slushy no caramel flavor all u tasted was ice and coffee. Banana nut bread was burnt around the edges just horrible.

This place is absolutely amazing. There is this girl named Anna she is so sweet and kind and paid for my yogurt. Me and my mom were very thankful but we didn’t have cash to pay her back. For anyone who read this review, please tip Anna. She’s the sweetest and kindest girl I have ever met.

First timer . Went to JFK airport and on our way back wanted to get a fresh coffee ☕️ … had a long drive and we thought the coffee will refresh us ! This was the closest to JFK and came here . Parking was small but we got one …<br><br>Coffee was disappointing ! Cortado has been our favorite but this was the most disappointing cortado that we ever had . I think she just did 1 shot instead of 3 ! It tasted like milk with very less coffee .. also had a latte and it was just tooooooo bad ! Never ever tasted a latte as bad as this in any of the other Starbucks locations. .. wanted to give 1 star but have a 2 !! Very very disappointed customer ! 2 stars ⭐️ ⭐️

I'm generally not one to write negative review, but in this situation I feel inclined, to and to call Starbucks corporate to file a complaint on my recent visit. I've been a Starbucks customer for over 20+years, been going to Howard Beach Starbucks over 15+ years. I always raved that HB was the best Starbucks. The atmosphere, the place and barista was just awesome. I have seen a lot of faces come and go, but shout out to the OG baristas Jim and Will who are the remaining old crew left. NEVERRR had a complaint, UNTIL yesterday 4/13/2025 when I asked my Husband to pick me up a bottle of Vanilla Syrup. A Starbucks products I've been purchasing for years. It was $12.95 and it jumped up to $19.95 sometime last year. The cost is not the issue, it's the refusal to sale and the going back and forth with my husband (including the shift supervisor) and another Barista behind the bar "THEY DON'T DO THAT HERE" when they in fact DO. I was displeased with the situation, the service and how it was handled. I ended up having to call corporate and file a in-store experience complaint. The representative on the phone went thru all my previous transactions on my Starbucks reward card, and it does show I had purchased the bottle of Vanilla Syrup from HB location and the Macys Herald Sq Mezzanine location (on top of that I even got points for it too). The Starbucks that I know HAD always put customers satisfaction as their top priority, but unfortunately NOT in this situation.

A very unique location: open until 11pm (very useful after a full day on the road in Brooklyn / Queens / Long Island area), two levels, outside seating - and water view!<br><br>Bambam, a great barista who crafted an excellent drink for me, didn’t mind to help advertise this outstanding Starbucks store!<br><br>Friendly crew, and familiar Starbucks choice of drinks and snacks in a cool, rarely seen in NYC setting - thank you!

This is a beautiful Starbucks located right by the water. Unfortunately, inside is a mess. It's like a madhouse with a ton of people either ordering or waiting to pick up their orders. They also have a parking lot where every car is tightly squeezed and never any free spot.<br><br>There is a second floor that is much quieter.

This is a gem Starbucks, Not alot of parking, but the ambiance makes up for it. I can appreciate a separated dining area vs the purchase area.. This Starbucks is 2 floors with a outside balcony. Upstairs has enough plugs for every station, an over look at the water and if your early, you can catch the sunrise. Another surprise is heated patio outside, with overhead heaters... really cool. Services were good. Staff was friendly

I absolutely love this Starbucks location! The staff is always so friendly and welcoming, making my stops even more enjoyable. With ample indoor seating upstairs and cozy outdoor seating, this store is perfect for relaxing or getting some work done. Parking is available and it's always a plus. I will say that it can get pretty crowded during peak hours, so it's best to plan accordingly. Highly recommend!

One of the better Starbucks. Very clean. Staff is polite, has bathrooms, has an upstairs seating area with wifi and a balcony. Outlets are accessible.open until late. beware parking can be a mess...

super clean Starbucks! It got redone and it’s so new in there. The service was great and definitely better than before. The baristas are cool, friendly and welcoming. The prices are the same as every Starbucks, so there’s that.<br><br>There’s a parking lot for customers and there’s metered parking available. Outdoor seating is available also.

This is a great location. It's been a staple in the neighborhood for years and offers consistent service. The staff are friendly and nice. They work quickly to move the line. They rarely get your order wrong and are always helpful to make sure you're happy with your purchase. I like that there's a parking lot even though it's almost always full lol This spot also offers outdoor seating and has two floors. The snack selection is good and they offer a lot of variety. The cheese danish is always fresh and delicious. The wifi is also good. I recommend this location and will be back here again.