Fast food restaurant

Sonic Drive-In

RosedaleQueens

3.9· 4,385 reviewsClosed now
Sonic Drive-In — fast food restaurant — in Rosedale — Queens — NYC
Sonic Drive-In interior — Rosedale

Rosedale

Queens

The brief

About Sonic Drive-In

Fast-food burger & fries joint with an old-school feel, including retro drive-in service.

Community Rating

3.9

½

out of 5

4,385 community reviews

Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.

Community-sourced rating

Reviews

What diners say about Sonic Drive-In

15 verified Google reviews · 12 with owner responses

3.2

15 reviews

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Kevin SinghLocal guide
2 weeks ago

Ordered two meals and found hair in two of my tenders and a red plastic on the other tender meal. Absolutely disgusting. Won't be coming back here. I'm the manager was nice and made getting a refund easy.

Response from the owner

Kevin, we take these reports very seriously as the health of our guests is our top priority. We are escalating this to our Quality team.

Diana RestrepoLocal guide
a month ago

Super nice , friendly employees!! the supersonic breakfast, not great but not bad for fast food-ingredients not spread around the burrito so not sure when u would get to other flavors which was not enjoyable. The drive thru speaker was no good so they had to come out to ask me what I needed—can use maintenance or repairing. Thank you employees here, was a nice morning interacting with people like you!

Response from the owner

We love that our friendly team started your morning with a smile, Diana. We appreciate the feedback on our breakfast burrito and that drive-thru speaker, we’ll definitely look into those tweaks to keep things rolling smoothly. It’s great knowing our staff made your visit special despite the hiccups. We can’t wait to see you again for an even better experience.

JustVibiin’
a month ago

As someone who frequents this area often and has watched Green Acres Commons grow over the years, I’ve noticed a major decline in this Sonic location.<br><br>I remember when employees were constantly moving around on skates and drivers actually had to slow down because service was so active and efficient. Now, despite the area becoming even busier with more stores and traffic, the operation feels understaffed and poorly managed.<br><br>During my recent visit, it was only lightly raining, yet I only saw about two employees handling orders outside. The service was extremely slow, several carport screens were not working properly, and the drive thru was completely closed. That makes no sense for a location right off Sunrise Highway where many customers are trying to grab food quickly while shopping or commuting.<br><br>This location is in a prime area with heavy traffic and a lot of business potential, but the staffing, maintenance, and efficiency seriously need improvement. If management is unwilling to properly staff and operate this location, then maybe it should be relocated or replaced by another food establishment that is willing to maintain the level of service this area deserves.

Response from the owner

We’re sorry your visit was impacted by wait times and equipment issues at the stalls—that’s not the experience we aim to provide at SONIC. We’re working with our team to improve facility performance and overall efficiency so guests can be served more consistently. Thanks for bringing this to our attention, and we're committed to getting back to the high standards you know and expect from us.

Danisabel De La Cruz
3 months ago

Food has fallen off a bit but the hot fudge sundae tastes like childhood. Soft serve is a creamy consistency that you’d never get at data food restaurant (ahem McDonalds). Get the hot fudge sundae !

Response from the owner

Hi Danisabel! We are glad our hot fudge sundae could give you a taste of childhood. We take pride in our creamy soft serve, so it is great to hear it stands out. We also appreciate your honesty about the food quality lately; we will look into this with our kitchen team to make sure everything is back up to the standard you expect. See you next time for another sundae!

Prince RandyLocal guide
3 months ago

First time trying sonic and I was so excited but truth be told I’m not a fan. Service was good but the food was a bit salty for me. Who knows maybe one day I’ll go back and try something else on the menu.

Response from the owner

We’re glad you enjoyed the service, but we’re bummed your first SONIC visit missed the mark, Prince. We aim for a perfect balance of flavors. Your feedback is important, and we’ll be sharing this with the team to improve. We’d love the chance to welcome you back for a better experience.

Love LoveLocal guide
a year ago

Love the rollerblading staff on a sunny Sat afternoon.. great food and great service!!! They deserve full respect and $2-$3 gratuity for their hard work!!<br><br>Our second time having Sonic and we love it! They don’t shrink their burgers like another fast food change with “M” initial. :)<br><br>We’ll be back for more!!!

Response from the owner

Thanks for sharing! We can't wait to see you soon.

Dom JrLocal guide
a year ago

Truth be told I haven’t been to this location in years. I can remember visiting this and other locations, even as far as Florida, and I’ve always enjoyed the food. I pulled in everything seemed normal, business as usual, everything was clean. Although it was not too busy, about five cars including mine were waiting. The woman on the speaker seemed very nice and even apologized for the short wait. So I made my order, and surprisingly the food was by my door in no more that 2 minutes, I was pleased with the quick service, but very disappointed with what was inside the bag. The burger looked like it was put together by a three year old. The picture that I looked at when making my order, was a far cry from what I got. On the other hand, the slushy with the nerds was amazing , and onion rings were just OK. I guess that’s why they call it fast food.

Response from the owner

We appreciate your feedback. If you have any concerns, please call us at 1-888-257-8100 or visit http://bit.ly/1EOeLMc

Scott AskinaziLocal guide
a year ago

The server came over and quickly handed me the food and took off before I can ask for anything. My burger was cold and doesn't look edible. I think they smushed the burger down. Not sure<br>The fries were okay, warm, not hot.<br>- See pictures.

Response from the owner

We appreciate your feedback. If you have any concerns, please call us at 1-888-257-8100 or visit http://bit.ly/1EOeLMc

Michel MotaLocal guide
2 years ago

I love sonic l go at least 2-3 times per month… my husband loves all the milkshakes flavors l love the tots and corn dogs 10/10 and its always about 5-10 of waiting no more

Response from the owner

Thanks so much for your feedback! This is what we love to hear.

EliteHokage RONLocal guide
2 years ago

The girl who takes the order had a terrible attitude every time i come here. I feel she should not be allowed to work at this establishment because it really makes me not want to come here just because she always! Speaks like she has a attitude. The only thing i like about coming here is the customer service and the talent of the guy who rides on the skates during the day.

Response from the owner

We're sorry to hear you had a negative experience with one of our locations. If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.

NatalieLocal guide
2 years ago

The food was pretty good. I got a number two which was a double cheeseburger and fries. I just pictured it to look a little more appealing and have more of a unique taste. The service was fast I just wished the waiter wore roller skates lol. But overall it was good and I will go back to try the other items.

Response from the owner

We appreciate your feedback. If you have any concerns, please call us at 1-888-257-8100 or visit http://bit.ly/1EOeLMc

Lexi CLocal guide
3 years ago

I think this might be one of my top 3 favorite fast food breakfast chains now that I’ve finally tried the breakfast here which is yummy!! I loved the burrito

David YorkLocal guide
Edited 3 years ago

Still the same great Sonic food an place. Using the app can save you $$$ so I recommend looking into it Glad this opened here. Great food, great prices and the portion size is just right. Servers are on skates keeping it old school. You have your car spot to eat in your vehicle. Service is pretty quick as well.

Response from the owner

Thanks for sharing, David! We can't wait to see you soon.

Jeff SmithLocal guide
5 years ago

During this pandemic I am grateful for all the workers who do a good job working.<br><br>The food was good and was hot when I received.<br><br>My only problems are congestion and the longer waits.<br><br>If somehow the drive thru process can be evaluated and cones be considered for the lanes. If you are trying to get thru to one of the available stalls, it's impossible to get thru other side due to the drive thru lane.<br><br>It was so much congestion, I left the entire Sonic location, parked somewhere and walked over and did an order outside.<br><br>That didn't exactly solve the problem. I placed the order and waited, waited more again waited. It finally came after about 25 minutes for two items.<br><br>This all might have been the store being understaffed during a busy time.<br><br>Aside from congestion and wait, everything else seems great here.

Fabiola Zoxie FontaineLocal guide
7 years ago

First time trying them out, what a great disappointment we had. Their burrito breakfast(no good! meats on the side by them self n eggs with tots together, no mix), ched R peppers(so plain), my friend had philly cheesesteak sandwich. That was the worst one we ever had. The meat doesn't really looks like real steak, plain no taste! not even salt n pepper, low quality bread. Fries were ok nothing special. Their coffee wasn't hot, lukewarm tasted like washed out coffee.

Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.

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