American restaurant

Schnipper's

MidtownManhattan

4.2· 4,041 reviewsOpen until 10PMWhole FoodsLow Calorie
Schnipper's — american restaurant — in Midtown — Manhattan — NYC
Schnipper's interior — Midtown

Midtown

Manhattan

The brief

About Schnipper's

Sandwiches, salads, shakes & other American diner classics in a cafeteria-like setting.

Community Rating

4.2

out of 5

4,041 community reviews

Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.

Community-sourced rating

Reviews

What diners say about Schnipper's

15 verified Google reviews · 15 with owner responses

3.7

15 reviews

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Adam GallowayLocal guide
a week ago

Celiac warning: Absolutely shocking cross-contamination. I ordered and explicitly told them I have celiac, but then watched the staff toss my gluten-free patty on the exact same grill surface as regular gluten buns and a grilled cheese. When I pointed it out, they claimed it was fine because they toast the GF buns separately. Complete lack of basic food safety training. Incredibly dangerous if you have a medical restriction. Avoid

Response from the owner

Hi Adam: Thank you for your feedback. We take gluten free protocols and the concerns of guests with celiac disease very seriously. We've reviewed your comments with our team and would welcome the opportunity to discuss our procedures with you directly. We messaged you privately with the best way to get in touch.

Guide MeLocal guide
2 weeks ago

I visited this Schnipper's Restaurant during my trip to NYC, and had Mac & Cheese and a sloppy Joe! As a German tourist I didn’t knew this restaurant chain before, and was surprised about the food quality and taste! My food was brought to the table, and was quite delicious!<br><br>The Server Marylin made an excellent customer service, and she was very polite!<br><br>I would definitely visit this restaurant again, and would also recommend this restaurant to my friends!

Response from the owner

Thanks for including Schnipper's as part of your NYC trip! We're so glad you enjoyed the Mac & Cheese and Sloppy Joe, and that Marylin provided such excellent service. We'll be sure to share your kind words with her. We appreciate your recommendation and look forward to welcoming you back the next time you're here!

It's Brittany BLocal guide
a month ago

This place was cool for a quick bite but as all things in NYC EXPENSIVE. I spent over $40 on a burger, onion rings and a cookie. It was clean and the service was helpful and efficient. It is directly across the street from the Port Authority so it was loud outside and many tourists were inside.

Response from the owner

Thanks for the feedback. We are definitely kid friendly!! Chicken Fingers, hot dogs, Mac and cheese and burgers are top choices.

Polly YiuLocal guide
Edited a month ago

i moved away from new york for 7 years until a month ago, i always remembered their fish and chips was so good. my daughter came to new york for education, i always tell her we have to go eat their fish and chips. we went there at night. we waited the orders longer than usual, we found there were 3-4 employees in the kitchen, gathering around but doing nothing. there were a few customers waited as well. finally we got our orders. the chips were good. we got 1 big piece of fish and 2 thin strips. the strips were good. the big piece tasted so fishy. tasted like fish blood. i was so disappointed in the quality of the food and the service were going down that bad.<br><br>p.s reply for the owner replies, my daughter did ordered a burger, but kinda small, just a regular burger, nothing worth to mention, thats why i didn't. and even no apology or anything. well.....very disappointed, u loss 2 customers.

Response from the owner

Please email guestrelations@schnippers.com with the date and time of your order so we can take a look at what happened. Thanks for the feedback. Look like you had a great cheeseburger!!

Tamara GoodeLocal guide
a month ago

The chicken fingers were crispy awesome. The charred broccoli was delicious. The city streets were bustling outside the windowed wall.

Response from the owner

Sounds like a great meal. Thanks for letting us know you had a great time!

missdragon420Local guide
3 months ago

Came here for food before a movie. Sister is legally disabled and needs a table with a back and we pay for our food to discover the ENTIRE restaurant is “reserved” for a large group that is not here! If I knew we couldn’t accommodate her disability we would’ve left and ate elsewhere! Incredibly rude and the staff was facilitating it! Insane.

Response from the owner

Hi Annaleise: <br>Thank you for reaching out and sorry we disappointed you yesterday. At this time of year, we work with tour operators who book groups in advance. It is an essential part of our business, as it is for many restaurants in Times Square. The groups are large and we reserve seating before they arrive so they may sit together. The restaurant does appear empty a few minutes before the group arrives. Yesterday, the group entered while you were ordering. We are aware other guests may have difficulty finding seats or sitting at their preferred table and our team is trained to work with those guests and try to accommodate them as best we can and generally it works out well.<br>During your visit, our manager Charles directed you to an alternate table and we are sorry that you did not find it acceptable. We are ADA compliant and the regulations do not mandate the type of seating, only the clearance and table accessibility for wheelchairs. Regardless, we had tables and seats with backs for you (just not in the section of the restaurant you hoped to sit in) and we are very sorry that did not work for you. We appreciate your disappointment and hope you accept our apologies. We hope you will return and give us another chance, but be advised we will have groups throughout the Spring travel season.

Jozelle BLocal guide
3 months ago

The sandwich was great but i couldn’t finish the slaw, it started to upset my stomach.<br><br>They offered a stuffed chocolate chip cookie/cookies and cream and i asked what was it stuffed with and the cashier said it was on the cookie and i said, yea but is it cookie stuffed with cookies n creme or is it a cookies n cream stuffed cookie. She repeated herself and i repeated myself and she took the cookie out of my hand and read it out loud. So i repeated myself again and she shrugged and said cookies n cream who which gave me the impression she was not sure. So i said so you warm them up and she shrugged again and said we don’t do that here. Needless to say, selecting “no tip” was an easy decision.

Response from the owner

Sorry for the misunderstanding. Please email guestrelations@schnippers.com so we can take a closer look at what happened.<br>

Christopher ThomsonLocal guide
4 months ago

Standard counter order and cook to order place serving american foods with a bit of flare. Nothing extremely memorable but all good tasting and cooked well. In and out fairly quickly. But no line at the ordering cashier so if a line, unknown on the experience.

Response from the owner

😀

Sam PetersLocal guide
4 months ago

The burger was good, however my wife was very excited for the chicken fingers, which are gluten free. Being from the UK we had not seen GF fried chicken, however this was the blandest food we have had. Perhaps this is why GF fried chicken is rare.<br><br>Chips and shakes were very good

Response from the owner

Sorry and surprised to hear you didn't love our GF chicken fingers. We have rave reviews from our fans. Hope you also had a dipping sauce or two to go with the chicken fingers!!<br>Enjoy NYC.

JeanCarrLier VillalobosLocal guide
4 months ago

My experience at Schnippers was great. The food is delicious and you can tell it's freshly prepared with fresh ingredients and great flavor. The service was quick and the atmosphere pleasant. That said, the prices are a bit high for the portions, but the quality makes up for it. Recommended if you're looking for good food and don't mind paying a little more.

Response from the owner

Thanks for letting us know you had. great meal!!

Michael FoustLocal guide
6 months ago

Eating at this restaurant for the first time as they had a unique taste and experience to offer. The burger was delicious and plated well. Fries were also very tasty and made the meal. A great spot to catch a quick eat or to sit and enjoy the scenery. The staff was also very friendly, knowledgable and quick. A great experience!

Response from the owner

😀😀

Elizabeth StilesLocal guide
7 months ago

On a whim I tried the beet reuben. It was hands-down the best sandwich I've EVER had! The restaurant had ample space and had a relaxed atmosphere.

Response from the owner

😄😄

Zara WheatcroftLocal guide
8 months ago

Fried chicken is all gluten free which is amazing, I had the fried chicken meal with sweet potato fries and blue cheese sauce. So hard to find things like this when being gluten free, the fried chicken was incredible and so crunchy! My partner (not gf) had a hot dog which he said was one of the best hot dogs he has eaten.<br>I like that it is a mix of fast food/dine in with ordering taking place at the counter but food is delivered to your table by staff using electronic buzzers.

Response from the owner

Thanks for the great review! You can view our full gluten free menu at Schnippers.com

Shannon MahedyLocal guide
a year ago

A solid fast casual option if you’re looking for a step above a fast food joint but don’t have the time or money to spend on an elaborate sit-down meal. We stopped here before a matinée show, and it was a great pre-show choice. We were in and out of there within 45 minutes.<br><br>My impossible burger and fries were fresh and satisfying. I loved the texture of the fries. My mom’s sloppy joe mac and cheese was the perfect comfort food.

Response from the owner

Great day: lunch at Schnipper’s and a matinee. We like to say ‘eat where Broadway eats.’ You never know which actors and actresses you might run into at Schnippers’s! Thanks for letting us know you had a great meal and hope to see you again soon.<br>

NahshonLocal guide
2 years ago

Super creamy Mac and Cheese is really good! Very tasty and creamy, and it is served piping hot. We also got the Schnipper’s classic burger set, which comes with the fries and drinks.<br><br>Overall, a great fast food choice, though the portion size may be a bit small.<br><br>Place was super clean as well, with a lot of seating available. Staff was super friendly and helpful too! Great experience here

Response from the owner

Sounds like a great meal! Thanks for your feedback.

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Schnipper's is listed in the Eat Real Food NYC directory — a curated database of healthy restaurants in Manhattan, verified with official NYC Department of Health inspection data.