Steak house

Outback Steakhouse

Great KillsStaten Island

4.4· 2,749 reviewsOpen until 10PM
Outback Steakhouse — steak house — in Great Kills — Staten Island — NYC
Outback Steakhouse interior — Great Kills

Great Kills

Staten Island

The brief

About Outback Steakhouse

Laid-back Australian steakhouse with dim lighting, wood accents, and grilled steaks and seafood.

Health inspection

NYC DOHMH Grade A

A

Score12(lower is better)

Inspected1/14/2025

Grade A is the highest mark from NYC's Department of Health — about 90% of restaurants earn it.

How grades work

Community Rating

4.4

out of 5

2,749 community reviews

Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.

Community-sourced rating

Reviews

What diners say about Outback Steakhouse

15 verified Google reviews · 15 with owner responses

4.1

15 reviews

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Fabricio Portillo FloresLocal guide
a week ago

Instagram: @fabricioportillof<br><br>​I had a fantastic dinner at the Outback Steakhouse in Staten Island, and it truly exceeded expectations from start to finish.<br>The waitress: Julia was fenomenal!<br>​To kick things off, our waitress was absolutely wonderful—incredibly friendly, attentive, and made us feel welcome the moment we sat down. For drinks, I tried the Blueberry Refresher, and it was the perfect choice. It was crisp, vibrant, and incredibly refreshing.<br>​For the meal, the house salad with balsamic vinaigrette dressing arrived first. The greens were perfectly fresh, and it was a very decent, satisfying portion size.<br>​The absolute star of the night, however, was the Bone-In Ribeye Steak. Ordered medium-rare, it served up extremely delicious and perfectly cooked to temperature. It was juicy, beautifully seasoned, and paired wonderfully with a classic, loaded baked potato on the side.<br>​If you are in Staten Island and looking for a great meal with top-notch service, this location delivers. I will definitely be back!

Response from the owner

We're so grateful for your positive feedback about Outback Steakhouse! It brings us immense joy to know that you had a delightful visit. Your feedback means the world to us, and we can't wait to welcome you back for another exceptional dining experience in the future. Until then, here's to many more wonderful moments at Outback! Cheers!

Ninj GLocal guide
2 weeks ago

This is a great place to grab a 3 course meal for under $20. They also have the option to order take home meals for $10. We usually come here for lunch on a weekday, so it’s super quiet and the server is always attentive since it’s not too busy. The food is delicious- but I do have to say some items either had too much salt or too much pepper one time. I did experience some old pieces of lettuce in my salad once, but I just ate around it- bound to happen in restaurants here and there. Good lunch/dinner option on the island!

Response from the owner

We sincerely appreciate your glowing review and for selecting Outback Steakhouse! It brings us immense joy to have contributed to your dining delight, and we eagerly anticipate the opportunity to serve you once more. Your contentment is paramount to us, and we're committed to surpassing your expectations in all your future visits.

MaryJo Moreau
4 weeks ago

Went to outback tonight, waited a long time for our food BUT the manager Marcellus was excellent. He greeted us at the door, accommodated us through the whole night. Reassured our table and truly took care of us, very attentive. Even walked us to the door and opened it for us saying goodnight. The little things don’t go unnoticed thank you so much Marcellus you went above and beyond !! :)

Response from the owner

Your positive review of Outback Steakhouse has truly brightened our day! We're so thankful for your visit and absolutely thrilled to hear about the wonderful experience you had. Thank you for your support, and we're thrilled for the opportunity to serve you again soon. Here's to many more delightful moments together! Cheers!

e vee
4 weeks ago

I can’t remember the name of our server, but she had dark hair in a bun and was lovely! Friendly, helpful, and extremely accommodating. The food was a tad too salty, and did take a long time to hit the table, but I still had an enjoyable experience because of the great service. The table behind us was quite rude and short with the server, but she handled it with grace. I hope management knows they have a great employee on their hands. Shout out to her!

Response from the owner

We greatly appreciate your enthusiastic praise for Outback Steakhouse! It brings us immense joy to know that you thoroughly enjoyed your visit. Your satisfaction is of utmost importance to us, and we anticipate the chance to welcome you back for another exceptional dining adventure. Until then, take care and we'll see you soon for more unforgettable moments!

Mrs AngelicaLocal guide
2 months ago

Tonight's experience was disappointing to say the least. Waited 20 minutes for appetizer that was beyond greasy. We had ordered right away steaks we spent 45 minutes before I got up and said we're leaving. Thos was unacceptable and I have been going to this establishment for some time never had an issue. It was practically empty. And manager was terrible didn't even apologize or asked why as he looked at me and left to the back. He was so busy chatting it up at the table( see pic cornertable).I will never step foot here again. I will not recommend it either. They had time to chatter.. manager is by far the worse ive seen. The salad was warm...

Response from the owner

We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!

joshua nieves
2 months ago

If I could give a zero star I would. I never write reviews but I had to write it about this place.<br>I walked in on a Monday at 8pm. I was with my wife, two younger sons and my toddler daughter. The restaurant was very slow and had maybe 5 other groups in the restaurant. I asked if it was possible to sit in a booth and at first they tried to sit us in the booth closest to the restrooms so I politely asked if we could sit at another booth further from the restrooms. Almost every booth was open so I thought it shouldn’t be a problem but the guy gave me an attitude as if I asked him something crazy. After he sat us down we waited for a server that never came. Servers would walk past us and no one came by to even ask for our drink orders. We waited for 37 minutes before we decided to just get up and leave. My toddler was very restless and upset because she was hungry. On the way out I told the host that I was leaving because no one ever came by to take our order after 37 mins. She walked over to tell the manager and he just stared at us with a stupid look on his face. He didn’t even come over to us to apologize or say anything, he just stared at me so I walked out of the restaurant hungry and upset. My toddler and kids were very disappointed because they wanted to try to the food but the service was so horrible that we had to leave in fear of retaliation of speaking up. When we did speak up there was no apology or even a care that we were leaving just blank stares. I’m not a irrational person, if the place was busy I could understand. But there was almost no one there and to wait that long seemed like a slap in the face when servers were just standing around doing nothing. Very disappointing overall.

Response from the owner

G’Day joshua nieves. We apologize that your experience at Outback Steakhouse wasn't up to par. Contact us at outback.com/contact so we can learn more and make it right.

Taylor Bacci
3 months ago

This review is regarding a delivery order, I must say that Emily was phenomenal in including everything I asked for!! I felt a little tedious asking for extra stuff on the side but she was so kind over the phone and went above and beyond. Plus the food was delicious. Between her and my server Matt last time I had visited with my family, every time has been exceptional!! Keep up the great work

Response from the owner

We sincerely appreciate your glowing review and for selecting Outback Steakhouse! It brings us immense joy to have contributed to your dining delight, and we eagerly anticipate the opportunity to serve you once more. Your contentment is paramount to us, and we're committed to surpassing your expectations in all your future visits.

korra daleLocal guide
4 months ago

Solid Outback experience on Staten Island! Started with the classic Bloomin' Onion (crispy and addictive), then got the Victoria's Filet Mignon (cooked perfectly medium-rare, juicy and flavorful) with loaded baked potato and grilled shrimp on the side. Portions are huge, food tasty and consistent. Service was friendly and attentive—server kept drinks full and checked in nicely. Atmosphere is your typical chain steakhouse: booths, Outback theme, a bit noisy when busy but fine for casual dinner. Good value for steak night—will return!

Response from the owner

Your positive review of Outback Steakhouse has truly brightened our day! We're so thankful for your visit and absolutely thrilled to hear about the wonderful experience you had. Thank you for your support, and we're thrilled for the opportunity to serve you again soon. Here's to many more delightful moments together! Cheers!

CeceLocal guide
5 months ago

Johnathan was our service our last experience left us skeptical but the service we received from our server today was above and beyond everything was perfect he checked in on us our meal and even my five year old enjoyed his incredible service five stars Johnathan completely changed my view on outback will be back soon

Response from the owner

We truly appreciate your glowing review of Outback Steakhouse! Hearing about your fantastic experience fills us with gratitude. Thank you for selecting us, and we eagerly await the opportunity to host you once more for another scrumptious meal. Your satisfaction is what drives us, and we're thrilled at the prospect of serving you again soon.

Paloma FriasLocal guide
6 months ago

I was surprised how cheap the cocktails were, but a bit sweet for my taste. The cocktails presentations were also a good treat. We tried the ginger martín, the strawberry lemonade, and some cocktail made of peches... they all had a lot of sugar. Other than that, the food was very good. The steak were juice and the vegetales were flavorful. Highly recommended.

Response from the owner

We greatly appreciate your enthusiastic praise for Outback Steakhouse! It brings us immense joy to know that you thoroughly enjoyed your visit. Your satisfaction is of utmost importance to us, and we anticipate the chance to welcome you back for another exceptional dining adventure. Until then, take care and we'll see you soon for more unforgettable moments!

Micah MillsLocal guide
7 months ago

This is my first time going to the outback steakhouse with a group from JCC. Sometimes I see commercials about this place, but I didn't know that there's one in Staten Island. When I went inside the place it looked very cabin like. Almost like a saloon in the old west. The atmosphere is calm and campy. There was a picturised Australian flag at the far end of the diner to my left at the entrance.🇭🇲 I sat down at one of their tables and I see all kinds of pictures of art on the wall. Some had kangaroos and koalas and wildlife.🏜️🌵🦘🐨 We looked at their menu with some pretty interesting choices. We had to wait for a whole hour because when we got there it opened at 11:00 a.m.🕚 I ordered their chicken sandwich with the side of fries for $14.99 and their drink which is a strawberry lemonade kiwi for $3.99. 🍔🍟🍷The Meal altogether is equal to $18.98 plus tip equals $19.98. The food was fresh and delicious and it was a little spicy. 🥵😋👍 We did have their damper bread while we wait for our food. It was also delicious. 😋 This place looks so cool and it's fall themed. I think I might want to go back to see and try other choices they have. 👍😋👌

Response from the owner

G'Day and thanks for the ripper review! Can’t wait to have you back for another round of deliciousness! And don’t forget—join Dine Rewards to earn points! The more you visit, the more points you earn: https://www.outback.com/gr-referral Sincerely, Outback Steakhouse Guest Relations

Felix D SantiagoLocal guide
a year ago

5 Stars – Amazing Service from Jenna and Great Hospitality from Manager Charlie!<br><br>I had an awesome experience at Outback Steakhouse, and it was all thanks to the fantastic service from our server Jenna and the warm hospitality from the manager, Charlie. Jenna was absolutely on point — super friendly, attentive, and made sure everything came out just right. She gave great recommendations and checked in often without being overbearing.<br><br>Charlie, the manager, stopped by our table to see how everything was going, which really made us feel valued. You can tell he runs the place with care and takes pride in making sure guests are happy.<br><br>The food was delicious, but it’s the people like Jenna and Charlie that make this location stand out. We’ll definitely be coming back!

Response from the owner

We're so grateful for your positive feedback about Outback Steakhouse! It brings us immense joy to know that you had a delightful visit. Your feedback means the world to us, and we can't wait to welcome you back for another exceptional dining experience in the future. Until then, here's to many more wonderful moments at Outback! Cheers!

World's FairLocal guide
a year ago

This is s very consistent location that always seems to hit the mark. Service is almost always proficient, the food always maintains quality and the price is always somewhat reasonable. The signature cocktails are always on point. Most chain restaurants on Staten Island are awful, this is one of the exceptions.

Response from the owner

Thank you! We appreciate this 5-star review and your support so much, mate!

Ray CampbellLocal guide
a year ago

My family and I love this location, we always have a good dining experience. We always get great servers that are always very attentive. The only issue is that the food takes entirely too long to come out. The food is typically very good, but not over the top. The drinks can be a bit inconsistent at times, but overall pretty decent

Response from the owner

Thank you for sharing your feedback! We appreciate it so much and hope to provide you with a 5-star experience on your next visit, mate!

Santa GomezLocal guide
a year ago

During our recent visit, Matthew provided an exceptional level of service that truly stood out. From the moment we began ordering, he was incredibly accommodating, ensuring every request was met with enthusiasm and professionalism.<br><br>Matthew engaged with us throughout the process, offering thoughtful recommendations and taking the time to explain every aspect of our inquiries in detail. His knowledge, patience, and friendly demeanor made our experience not only enjoyable but memorable.The food was great !<br><br>Matthew is undoubtedly a valuable asset to this establishment. His dedication to outstanding customer service is commendable and greatly appreciated. Thank you, Matthew, for making our visit exceptional!

Response from the owner

Thank you for leaving us this wonderful 5-star review! We sincerely appreciate your feedback and we’re happy to know your recent experience with our Outback Steakhouse team went well.

Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.

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