Andreas KaiserLocal guide
★★★★★2 months ago
If you considered to go to Mission Ceviche, I would strongly recommend to reconsider. At least I won’t go there a next time even though they gave me a birthday voucher for a free drink next time.<br>Okay, let me elaborate: for my birthday, party of five nice happy people. Reception ok, ambiance cool, food actually excellent: seafood mixto, ceviche Nikkei, yuca fries, lomo saltado, branzino, pollo a la Brasa.<br><br>But rudeness cannot be compensated, no matter how good the food is. Barely taking the last swipe off the plate, mouth still full, the plates were pulled (similar to the carpet being pulled from underneath your feet), followed by one of the supervisors in no uncertain terms telling us that they needed the table and that we could/should move to the basement. Thank you for that offer, but there is something called pride that doesn’t go well with such an unpleasant birthday present.<br><br>Too bad. Won’t go there anymore. And you shouldn’t either. They may get better if there are bot to many patrons. And there are plenty of excellent restaurants that also have a prime decorum.<br><br>(Originally posted by on Yelp)
Response from the owner
Hey Andreas, <br><br>Thank you for celebrating your birthday with us! We're so glad you enjoyed the food.<br><br>That said, we're truly sorry for how the evening unfolded. Rushing guests mid-bite and asking you to move tables on your birthday? That's simply not okay, and we own that completely.<br><br>Your feedback goes straight to our team. We hope you'll give us another chance to make it right.<br><br>Mission Ceviche Union Square Team