5/26/2026 1700(5pm). Walked in, no one greeted or acknowledge I was there. Waited over 5 minutes while everyone watched TV and drank their coffee (order takers). Grabbed my own menu and turned to the cashier and asked who do I leave an order with. She took it, felt like I was bothering everyone. They messed up the food. When I got home there was a hair in my fries. Took a picture before I threw all 3 orders in the garbage. Felt disrespected especially a day after Memorial Day being a veteran. Will never return. Told every veteran and active member I know about my experience. Every family and city worker. Was planning an event with over 20 military personnel there. Me and my kids went to Five guys instead and was welcomed and treated with respect in a time where the economy is not good for food services. Did I mention the hair I found and I'm bald. Never again. Usually the last year service was a perfect 10+, now I wish I could give them negative stars.
Response from the owner
Hello S Rod This is Mikes son Tommy my mom would like to speak to you about this situation this behavior is not tolerated in our place if you could message me your phone number or call me at (929) 423-9929
