Good morning. Are you using your mobile app today? Well, I'd absolutely love to, but it says you're closed. Oh, okay, what can I get you? Well, I'd like that $4 Sausage McMuffin meal. You want the sausage, egg and cheese? (Screen shows $7.49). Nope, just the sausage. It's four bucks in the app. (Screen shows $7.49, "sausage egg and cheese, no egg, no cheese"). Know what? Never mind.
Fast food restaurant
McDonald's
Howard BeachQueens
Howard Beach
Queens
The brief
About McDonald's
McDonald's in Howard Beach — burgers, fries, shakes; Grade A spot that does the job quick and solid.
Health inspection
NYC DOHMH Grade A
Score5(lower is better)
Inspected9/18/2025
Grade A is the highest mark from NYC's Department of Health — about 90% of restaurants earn it.
Community Rating
3.7
out of 5
1,885 community reviews
Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.
Reviews
What diners say about McDonald's
15 verified Google reviews · 9 with owner responses
1.8
15 reviews
- 5★
- 1
- 4★
- 1
- 3★
- 1
- 2★
- 3
- 1★
- 9
Ordered late at the drive thru and didn't get our soda at checkout. We asked if we could order one again and pay and were told to get back in the line (that was 10 cars long). They made a mistake and were not quick to correct it.
Response from the owner
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. <br> <br>From the McDonald’s Customer Care Team
Happy meal wasn't so happy... ice cold hard fries and idk how old is the nuggets and to top it all, as usual they'll give the<br>old HM toys different from your order... never again, they even pretend they don't see you. no one in line but me ... they just continue talking about other co workers life (you can hear them talking but it's like you don't exist... you have to tell them that you're standing in line for a reason 👎👎👎👎👎
Response from the owner
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. <br> <br>From the McDonald’s Customer Care Team
I ordered food and when i was about to take my order.there was a girl very rude to me and to other guys there. I observed that she was just delaying orders.
Response from the owner
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback).<br><br>From the McDonald’s Customer Care Team
Ordered from here last night… a McFlurry and nuggets. Felt like I was ripped off cause they only filled the McFlurry cup up halfway and nuggets were stale & gross…definitely tasted like they were double dipped. Majority of it went into the garbage. Thanks
Response from the owner
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald's Customer Care Team
This location always try’s to give old happy meal toys when new ones come out. I’ve had at least 4 occasions where the employees tried to pass off an old toy that I had to come back to switch out. Management Do better
Response from the owner
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald's Customer Care Team
They are very cheap with the French fries the large order is smaller than the medium they never fill them up . You have to ask for ketchup and napkins. Most of the time they give you the wrong order. Very unprofessional I don’t recommend this place. Last time I will go there
Response from the owner
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help.
Hair in my McFlurry and terrible attitude from employees, simply disgusting.
Response from the owner
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist.
I ordered a Double Quarter pounder today and was starving all day. I was like bet I'll get some Micky D's because why not. After getting it, I head home getting ready to bust down on my meal. I get busy with the fries no problem. Then I took a bite into the burger and see one of the patties was straight RAW Yeah unacceptable
Response from the owner
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you.
LMAOO well don’t go at 4am if you want nuggets because they are too lazy to make ur food they said it’s closed. YALL ARE 24 hours like what? Do better.
Response from the owner
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help.
7/13/25<br>A usual 5 star rating.<br>Cashier MIA.....others appearing pokey.<br><br>Cup of coffee.<br>10 min from order to sit down enjoyment.<br><br>Note: This location does not participate in the any size summer dollar ice coffee<br>but you can still order a se ior coffee...for $1.19<br>Woo...Hoo....
In the past few times I've been here, the wait times were always long. One time, there were around 10 cars scattered around the drive thru and it took 50 minutes to get my food. My most recent visit wasn't that bad, but it still seemed like an unusually long wait to speak into the speaker given the few cars in the drive thru (they also do get a lot of mobile orders). This McDonald's, compared to other locations, seems to have some chronic problem of being short staffed as it's been like this for a long while now and frankly, I never have to wait this long at other locations. Anyway, I got a McChicken amongst some fries and chicken nuggets and the prices here are out of control. $4 for a McChicken is insanity and it doesn't help that at this location, they wrap the sandwich on the opposite side of the wrapper. As soon as I started unwrapping my sandwich, pieces of lettuce immediately fell out which made me grateful that I was eating this on a table and not inside my car. 2 stars because the food still tastes like McDonalds.
Ordered 20 piece nuggets and was super crispy and hot. This has to be one of my better chicken nuggets I had, though they had a free fries friday and that was disappointing, i know it is free with purchase, but the fried were not hot and only half full, i know inflation, but seriously the medium fries seemed more like the happh meal fries size.
I will start by saying from personal experience that McDonald's is a very tough job - especially on a busy Saturday morning so I understand things won't be perfect, but orders shouldn't be gross. I could fry my own breaded chicken cutlets tonight with the amount of oil I've gotten out of these hashbrowns and I'm not even finished. First they were way overdone and I asked for new ones and I appreciate their doing so and being very nice and understanding, but really? Just take a minute more and after pulling the basket from the fryer let it sit and drain the oil. Soggy nasty mess. Now I have to degrease my counter.
Very Good Service And This Is One OF The Cleanest McDonald’s I’ve Ever Seen Even Restrooms Are So Well Maintained So I’m Loving IT 😍
Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.
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McDonald's is listed in the Eat Real Food NYC directory — a curated database of healthy restaurants in Queens, verified with official NYC Department of Health inspection data.