McDonald's

Extremely bad experience!<br>I came to this disaster of a McDonald's on 5/1/26, placed an order in the app at 7:28 pm, 7 cars ahead of me in the drive-thru. The ticket they stick on the bag was printed out at 7:34 pm. My food, when I finally got it at 8:01 pm, felt like it had been sitting around all that time. FAST FOOD, HA, HA, HA. LThe burgers were barely warm and the fries were sad and room temperature.<br>At the window, looking into the restaurant, the manager and several employees are standing around talking, the person at the window is just standing there, staring ahead, waiting for the 1 or 2 employees in the back to prepare the food. There's no team working together, they're all doing their own thing and that thing has nothing to do with producing food orders in a timely fashion. Never again shall I darken the door of this McDonald's. IT IS HORRIBLE!

I give them a 3 star rating because of the sauce. I went through the drive through and ordered my food. Everything went well. After ordering they directed me to a waiting spot since it would take a few minutes to make my order. That was really smart. I wouldn't be holding up other people's orders. They gave me my order and I pulled off to a different spot. Now I'm ready to eat my breakfast and... where's my sauce? No sauce in the bag 😠. Now I have to get out of my car to go and request some sauce! Now I have to come back to cold food? Okay, they don't have to give you sauce anymore unless you ask, but what if you forget like I did. They should have a sign by the window where you pickup your food incase you forget. I think they could handle the "sauce" issue better.

Online is says it opens at 6am but no on is ever there at that time . I was at the drive thru at 6:15 waiting and a worker walked in the back door and said it’s closed

Came here for only 2 items at drive thru with no car via pick-up. I have done this many times before and saw someone get their food through drive thru right before me but staff told me that they were not obligated to sell to me because I wasn’t in a car. Again, someone right before me got their food the same way so I don’t understand what was the issue for mine. I understand rules and regulations but I that needs to be for everyone, not just customers with small orders.

This McDonald’s is honestly one of the worst I’ve been to. The wait times are ridiculous. I once stood at the register for 20 minutes with other customers just waiting to place an order, while the manager ignored us and kept saying he was the only one there, even though there were clearly other employees.<br><br>On top of that, the service is extremely rude. Almost every time I go, they overcharge me for my order and then have to do a refund, which takes even longer. I ended up being in there for about 40 minutes just for a basic meal.<br><br>It’s also super unorganized. I’ve received food in the wrong packaging, like getting a chicken sandwich in sausage wrapping, which just shows a lack of attention to detail.<br><br>This has happened multiple times, not just once. I won’t be coming back.

I ordered something and it took 20 minutes the whole McDonalds is waiting for they order and people is getting frustrated and getting impatient. The drive thru is long too! Don’t come here

A visit the one on Baisley Boulevard right down the street from Guy R Brewer Boulevard. Nasty horrible chicken tender. Never again.<br>How hard is it to heat up a chicken tender.<br><br>Place was dirty. People behind counter looked like they just got out of bed and came to work.<br>I took 1 bite of the chicken tender and threw it back at them. I spit the bite out.<br>You been warned

BEST PLACE THEY ASK WHAT SAUCE I WANT WHEN THEY BROUGHT IT TO MY TABLE 🥳🥳🥳

This is my favorite mcdonalds. Be nice to your fast food employees theyre trying!! Most of the time my food is fresh and accurate, but sometimes people forget stuff, but hey everyone's human. Order on the app to expedite service!!! The ice cream/latte machine is down sometimes but the cleaning cycle it has to go through is extensive i actually looked it up its pretty wild. Good place though!!

I order the new hello kitty happy meal but it didn’t come with the toy it came with a little book of kids to read n the fries didn’t have salt I got mad because I bought the happy meal just for the toy but it didn’t came with it but it’s the personal fault bc they should have tell me before that it didn’t came with it also the burger came with any sauce even tho I told the guy that just without pickles the food didn’t taste good at all the only good thing were the apples

Placed a mobile order, they took my money already and hen told me they were closed. And then stop responding to me in the drive thru, went to the window and they shaked their head at me and then continued cleaning while I’m waiting for my order for an hour.

Absolutely horrible! Waited 20 minutes for food and got no apology when I finally got my food. They simply forgot about my order and they don't give receipt so you can't complete the survey. Just horrible

It was my first time visiting, and I was truly impressed by the experience.<br><br>The crew members were warm and courteous, which made me feel welcomed right away. The store was clean, and the atmosphere was very inviting. I also appreciate how timely the meal was served – and it was delicious! The cashier made my day! Keep up the good work

Went there for lunch today and the food was nasty. The French fries was grease and my double cheeseburger was cold. When I ask the staff person to plz fix it she had a nasty attitude and being rude in front of her manager. And the manager didn’t do nothing about it.

The McDonald's near Rochdale is the worst ever! Corporate should know about the people who work there.<br>Went there yesterday at about 5pm. The manager was totally unprofessional to my friend who ordered two big Macs for me which looked like they were abused and later made me sick! This is a disgrace to the name and should be addressed asap!!<br>I have been to McDonald's in non black neighborhoods..... the food and service is wonderful! Very deserving of a high review.<br>McDonald's in the Rochdale village area is shameful!!!