Mexican restaurant

Maya by Chef Richard Sandoval - NYC

Upper East SideManhattan

4.3· 1,570 reviewsClosed now
Maya by Chef Richard Sandoval - NYC — mexican restaurant — in Upper East Side — Manhattan — NYC
Maya by Chef Richard Sandoval - NYC interior — Upper East Side

Upper East Side

Manhattan

The brief

About Maya by Chef Richard Sandoval - NYC

Lively restaurant and tequila bar serving Mexican classics and a bottomless margarita brunch.

Community Rating

4.3

out of 5

1,570 community reviews

Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.

Community-sourced rating

Reviews

What diners say about Maya by Chef Richard Sandoval - NYC

15 verified Google reviews · 15 with owner responses

4.5

15 reviews

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Christina
4 weeks ago

I think they may have a new manager because I have been here for brunch a few times and I don’t remember them confiscating our food once our time was up. The manager kept eyeing our table and whispering to people. We weren’t loud, we weren’t drunk. And there were plenty of open tables. I’m talking rows of open tables so they did not need the table.<br><br>They came to take our food immediately once our time was up because the manager told the waiter to, but I held on to the fruit cocktail because I was actively eating it. The waiter came back a minute later when I wasn’t paying attention and took the fruit cocktail. I used to have good service here, great service even. All the waiters and waitresses are great. It’s apparently the manager that doesn’t want you to get your moneys worth and will take the food you paid for right out from under you. Would not recommend eating here under this management.

Response from the owner

Hello Christina! Thank you for being a returning brunch guest and for taking the time to share your candid feedback. We’re glad to know you’ve previously had great service from our waitstaff, which makes it especially disappointing to hear that this visit felt uncomfortable and poorly handled at the table. We sincerely apologize that you felt watched and rushed. This is not the experience we aim to provide. Our aim is to create delightful experiences for each of our guests, and we regret the inconvenience it caused. We hope this does not deter you from visiting us again and look forward to providing a relaxed and flawless experience upon your next visit.

Arushi Parikh-KaushikLocal guide
a month ago

Great service, tasty food. The churros were the best of the desserts. The horchata is also tasty. Andrew provided excellent service and was great to talk to. Cucumber Margarita was dangerously delicious. Fried calamari was also good. Tacos were delicious even the next day. Friendly staff that recommended off menu dishes for my particularly hungry dining companion.

Response from the owner

Thank you Arushi! We are honored to hear how much you enjoyed our great service and tasty food. It is wonderful that the churros, horchata, fried calamari, and tacos were all amazing, and we agree that our cucumber margarita is dangerously delicious. We also truly appreciate you taking the time to recognize Andrew for his excellent service and great conversation. Our friendly staff takes pride in making sure every guest leaves happy, including recommending the perfect off-menu dishes for your hungry dining companion! We hope it won't be long before your next visit at Maya!

Jeannette Reatz
2 months ago

Andrew was a phenomenal server and made us feel welcome and excited to try the menu. He described the dishes well and made good recommendations. His upbeat energy is unmatched. Highly recommend and would eat here again.

Response from the owner

Wow, Jeannette! Thank you so much for your wonderful review and for highly recommending us. We are so happy to hear that Andrew provided you with phenomenal service and made you feel truly welcome. We will certainly pass your shoutout along to him, as our team takes pride in taking amazing care of our guests. Come back soon for another incredible experience!

Dorline BosboomLocal guide
2 months ago

We only had all U can eat! The food was delicious. Server was fantastic. Told us what may be too spicy. Quality of food is wonderful. The amount of food is more than enough to eat esp in 90minutes. Fruit salad was fresh with seasonal fruits! Very happy we discovered Maya. If the weather was better we could have walked here and back. Will recommend friends and patients

Response from the owner

Thank you so much for your wonderful review, Doraline! We are so happy that you enjoyed our delicious all-you-can-eat menu and found the food quality and generous portions to be outstanding. It is fantastic to hear that you loved the fresh fruit salad and that our server provided excellent guidance with our spicier dishes. Yes, we are so happy you discovered Maya. We deeply appreciate your plans to recommend us to your friends and patients. We cannot wait to welcome you back for another great meal—hopefully on a sunny day for a nice walk!

Ray XavierLocal guide
4 months ago

Love this place! Officially my new favorite spot. The bottomless brunch is 100% worth it. Everything we tried was flavorful and perfectly done.<br>I also came back for happy hour, and wow! The margaritas were strong, exactly how they should be.<br>Special shoutout to Andrew, our server, hands down the best. Super attentive, friendly, and made the whole experience even better.<br>Highly recommend. I’ll definitely be coming back again!

Response from the owner

Amazing review, Ray! We are absolutely thrilled to hear that we are officially your new favorite spot. It is fantastic to know that you enjoyed both our bottomless brunch and happy hour. We pride ourselves on serving flavorful food and making sure our margaritas are mixed just right, so your feedback meansa lot to us. We will be sure to pass along your special shoutout to Andrew. He will be so happy to hear that his attentive and friendly service made your experience even better. Thank you for your high recommendation and for planning to return. We can’t wait to welcome you back for another round of great food and drinks soon!

Kelly Bange
4 months ago

Exceptional modern Mexican cuisine on the Upper East Side! The guacamole served in lava-rock bowls is amazing, and the margaritas are perfectly crafted. Chef Richard Sandoval's dishes blend traditional flavors with creative techniques beautifully. The atmosphere is vibrant and the service is excellent.

Response from the owner

Thank you for your fantastic review, Kelly! We are delighted to hear that you consider us an exceptional destination for modern Mexican cuisine on the Upper East Side. It is wonderful that you enjoyed our signature guacamole served in lava-rock bowls and found our margaritas to be perfectly crafted. We are also delighted by your praise for Chef Richard Sandoval’s dishes; our team takes great pride in blending traditional flavors with creative techniques to create something special for our guests. We are so glad you appreciated the vibrant atmosphere and received excellent service. ¡Salud!

Shereena ThamesLocal guide
5 months ago

The service and atmosphere was amazing for their happy hours. Our server was really nice and attentive.<br><br>The food options for the happy hour was good. But I preferred the nachos the most

Response from the owner

Thank you for the great review, Shereena! We're so glad you enjoyed the amazing atmosphere and service during our happy hour. It's wonderful to hear that your server was nice and attentive—we'll be sure to pass along your high praise. We're also thrilled you enjoyed the food options, and it sounds like the nachos were a real hit! Come back soon for another amazing happy hour experience. ¡Salud!

Petros R.Local guide
7 months ago

Maya NY is a great spot overall. The food is genuinely tasty and their brunch is especially impressive — fresh, flavorful, and really well put together. It’s the kind of place where you can enjoy a relaxed, satisfying meal.<br><br>The one downside was the margarita, which was unfortunately below average and didn’t match the quality of the food. Service was decent — nothing extraordinary, but friendly and efficient enough to keep the experience enjoyable.<br><br>Overall, a solid place with great brunch vibes and good food. I’d happily come back, just skipping the margarita next time.

Response from the owner

Thank you for sharing your feedback on your visit to Maya. We are so glad to hear that you found our food genuinely tasty and that you were particularly impressed with our brunch. We do, however, apologize that the margarita did not meet your expectations and failed to match the quality of your meal. We want every part of our guests' experience to be exceptional, so we will certainly share your margarita comments with our bar team for review. We appreciate your kind words about our food and look forward to your next visit!

Des KFLocal guide
7 months ago

I stopped in at this restaurant for brunch! When I arrived I parked on the street nearby. I walked into a busy restaurant. I was greeted and sat An Rachel was my server and she was great. I ordered from their Bottomless brunch and a la carte menu. I ordered:<br><br>Red Sangria<br>Short Rib Flautas<br>Chicken Tinga Tacos<br>Huevos a la Mexicana<br>Mimosa Flight (Traditional, Mango, Strawberry, Maya with blood orange)<br>Traditional Margarita<br>Skirt steak Fajitas<br><br>The food as delicious and the Huevos were my favorite! All in all good experience!

Response from the owner

We are so glad you enjoyed your experience at Maya, Desiree! Thank you for the shoutout for Rachel; our team takes great pride in providing efficient and professional service, and we'll be sure to pass along your kind words. We are thrilled you loved the delicious Huevos and look forward to welcoming you back again for another brunch adventure at Maya!

Bernadette Smith
8 months ago

Me and the girls went to brunch here, and it was such a great experience! I wish I could remember our server’s name because she was amazing — so attentive, on point, and fast. She never let our cups get empty, and the food came out non-stop. The portions may look small because they’re served “sharing style,” but don’t be fooled — it’s unlimited, so you’ll definitely leave full. The drinks were strong with just the right splash of orange juice, exactly how I like it.<br>We will be making this our spot

Response from the owner

Thank you so much for the wonderful review, Bernadette! We are absolutely delighted to hear that you and the girls had such a great brunch experience with us. It’s fantastic to know that your server provided amazing service—we pride ourselves on being attentive and ensuring our guests never have an empty cup! We're also thrilled you enjoyed the non-stop, sharing-style food and that the drinks were made just the way you like them. We are so honored that you're making us your new spot and can't wait to welcome you all back for another fantastic brunch soon!

Binoy VasavadaLocal guide
11 months ago

Maya is undoubted one of the best bottomless spots in the city. The Mexican flavors are spot on & delightful when you get both bottomless food & drinks. Definitely a great place with a group so you get to try everything from tacos, taquitos, enchiladas to dulce de leche french toast & fresh churros. The margs & mimosas are tasty & served generously. Service is kinda slow but not uncomfortably. Ambiance is nice though not like a typical vibrant colorful Mexican cantina. Prices are bit high but food quality is equally good & worth the price.

Response from the owner

Thank you for your wonderful review, Binoy! We’re absolutely delighted to hear that you consider Maya one of the best bottomless spots in the city—it truly means a lot to us. It’s fantastic to know you enjoyed the variety of dishes we offer, from tacos and enchiladas to our dulce de leche French toast and fresh churros. Pairing those with our generous margaritas and mimosas is definitely the way to go! We’re thrilled that you found the flavors spot on and perfect for a group outing. ¡Salud!

Andyroid5 WarrierLocal guide
a year ago

Hands down one of the best restaurants we have visited in a long long time. Service is impeccable. Andrew, our host, man his energy and positive attitude is just contagious. Watch out for that, "for sure" response from him. Hi Andrew, can you wrap this chicken and beans in the moon and have the moon slightly warmed up? "For sure". The only thing that didn't work for me? Dude ended up being a hardcore flyers fan. Now that is a big no no for me. Hi Andrew, March 25th maple leafs v flyers, Maple leafs 7 and flyers 2. Hawhawhawhawhawhaw, how do you like them apples? Hawhawhahwahw.<br><br>All seriousness about hockey aside, guys, you want to experience some of the best service in a Latin American restaurant in NYC, Please visit Maya. I promise you won't regret it. The people are super nice and food is amazing as well. The ambience is great as well. Pretty authentic. There was another hostess who was Mexican. Made our daughter feel extra special and was super nice to her.<br><br>They were all super patient and understanding due to the non stop special requests we had right from the begining. Can we sit in a 4 ppl table, FOR SURE, can we get something for our daughter which is not spicy, FOR SURE. The list goes on. The bill was not much as well. We ordered fajitas, tacos, beer with tomatoes drink which is spicy and Andrew mentioned that it's called Mezkal? I hope I got that right Andy ( but 7 to 2? Oh God, how do you digest that? Hahwhawhahw).<br><br>Anyways, please check this place out. It's not on a very busy street ( there was construction materials the day we went through) but traffic both pedestrians and vehicles is pretty decent. I mean it's NYC so take it with a pinch of salt when I say it's not busy street. But pretty close to central park. May be about 7-2 mins walk to the park?😁

Response from the owner

Thank you so much for this glowing review! It's so rewarding to hear that you and your family had such a memorable experience at Maya. Andrew is definitely a gem—we love that his energy and enthusiasm made such a positive impression on you! We’ll be sure to share your feedback about his “for sure” attitude and unstoppable Flyers spirit (even if it sparked some good-natured hockey rivalry)!<br><br>Making our guests feel welcome, comfortable, and cared for is always our top priority, so it’s wonderful to know that Maya delivered on every front. Lastly, we can’t wait to welcome you and your family back for more tacos, fajitas, and a dose of Andrew’s charm (Flyers enthusiasm and all). Thank you again for such a thoughtful and fun review—we’ll see you soon at Maya!

ReedHLocal guide
Edited a year ago

I happened in here just before 7 last weekend when a place I’d been planning to go nearby was full. And what a find!! Who knew this place a) has a happy hour even on weekends that goes till 7 and b) it’s got to be one of the best deals on the UES with $5 margaritas and a selection of bites. I took one sip of my margarita, unsure of what $5 would get me, but it was legit and I quickly ordered another before the clock struck 7. I ordered the flautas off the happy hour menu, which were also quite good. In fact, the only bit of a letdown were the short rib tacos I ordered off the main menu, which were a bit dry . On the strength of their happy hour though, I’ll overlook that and be back for a return visit.

Response from the owner

Hi Reed! Thank you so much for taking the time to share your experience with us! We’re so glad you stumbled upon us and had the chance to enjoy our weekend happy hour. It’s great to hear you loved the $5 margaritas and the flautas—we’re thrilled that our happy hour deals wowed you. We look forward to seeing you again soon for more tasty bites and another round of margaritas. ¡Salud!

Sylvia Fitzgerald
a year ago

My husband and I have been dining at Maya for many years. The staff is so welcoming! The food is delicious with an abundance of flavors. It's also beautifully plated. We also love those delicious classic frozen margaritas. Yum! It's a great place to have a celebration too.

Response from the owner

Great revoew, Sylvia! We're so pleased to see that you and your husband have enjoyed your dining experiences at Maya over the years. Our team takes great pride in ensuring every guest feels welcome, and we're delighted that you appreciate the flavors and presentation of our dishes. Those classic frozen margaritas are indeed a favorite! We're honored to be part of your celebrations and look forward to serving you again soon. ¡Salud!

Neha VlLocal guide
2 years ago

We visited Maya for the bottomless brunch and we loved the experience! I researched a lot of places offering brunch in NYC, but I picked Maya because of their unlimited entree choices in addition to the unlimited drinks.<br>We had the full 90 minutes and service was excellent throughout. They were quick to refill our glasses, take our orders for food and even let us know when to place our last order.<br>The drinks were great, I personally loved all the mimosas. The food was amazing.. loved the portion size and the quesadillas were my favorite. We tried all the food we wanted on the menu.<br>Overall, we loved the ambience, service and the brunch experience in Maya. Will happily come back for another brunch.

Response from the owner

Hi Neha! Thank you so much for your glowing review of Maya, and for choosing us for your brunch experience! It is truly wonderful to hear that you had such a great time and made the most of our bottomless brunch. We are so excited that you enjoyed all the mimosas as well as the amazing quesadillas - they are definitely one of our popular selections! We are glad that we could be a part of creating an enjoyable experience in NYC for you and would love to have you back soon. Thank you again for taking the time to share your thoughts with us.

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