I love Jollibee. I even tried to work at a location in Brooklyn :) but unfortunately the staff was unprofessional and were teasing me by gossiping about me while I was next to them along with fat jokes. Similar service here gossiping but I’m Chinese and in Hong Kong a lot of Philippines people are homeless at the bottlom of the hill looking for housekeeping job at the top of the hill so I understand the frustration of my presence and the desire to make me uncomfortable with racism. I hope they can treat all clients the same in the future and chose to do something happy instead. BEST GRAVY AT THIS LOCATION. Journal Square location has too much salt.
Response from the owner
Thank you for sharing your experiences and feedback about Jollibee, Justine. We're glad to hear how much you enjoy the food, especially the gravy at this location. At the same time, we're sorry to hear about your concerns regarding treatment and service at certain locations and understand how upsetting those interactions must have been for you. Your perspective is valuable, and we appreciate your honesty in bringing these matters to light. Thank you again for sharing, and we hope your future visits bring only positivity.