IHOP

This review is specifically in regard to their oxtail omelette . I was so excited to try it as I’ve heard good things from people who’ve tried it at the other ihop location that does it. But it was disgusting. Majority of the pieces had huge chunks of fat in it throughout the omelette (as pictured) and the entire thing was inedible as a result of that. It’s so expensive for it to taste so horrible . I do not recommend!

Been quite a long time since I’ve been to an ihop. While I was around the neighborhood with my partner we decided to try. The receptionist lady was very unenthusiastic and seemed annoyed to be there in the first place. I was completely thrown off since you can obviously tell she has an attitude. IHOP should reflect on who they want representing them at the receptionist desk.<br><br>However, our server was super kind and friendly. She was great overall and was accommodating. No issues at all.<br><br>Buttermilk pancake combo was very delicious. I love how different the hashbrowns taste now, especially its portion size. I also highly enjoyed my partners french toast. We had a good time and our experience here was pretty good.<br><br>Wait time 8-9 minutes

On April 8, 2026, I took my 10-year-old son and 14-month-old daughter to IHOP. We live nearby but hadn’t visited this location—or any IHOP—in years, so we decided to try something different.<br><br>We arrived around 4:08 PM and waited at the entrance, as instructed by the “Please wait to be seated” sign. After about 5-7 minutes, a staff member who was serving another table acknowledged us and asked us to sit at the last booth.<br><br>A few minutes later, our server, Kiana (I may have the spelling wrong), brought menus. About 10 minutes after that, she took our drink and food order. I noticed she didn’t write anything down or use a device at that time but she did repeat everything back correctly.<br><br>While waiting, I realized the table was very sticky, so I cleaned it myself with wet wipes I had on hand. The windows near our table were also quite dusty, and overall the restaurant felt unclean—everything seemed like it needed a thorough wipe-down and dusting.<br><br>After about 20 minutes I noticed that another group who arrived after us had already received their food. Shortly after, Kiana informed us that our order hadn’t made it to the kitchen due to a system glitch and asked to retake it, this time entering it into a device in front of us. While I understand that technical issues can happen, it did feel more likely that the order may have been forgotten, especially since it wasn’t written down initially.<br><br>That said, I want to acknowledge that Kiana appeared to be the only server handling the entire dining area for the duration of our 90-minute visit. She was seating guests, taking orders, and delivering food. In addition to her, I only saw a manager and one other staff member in the kitchen. Given that, it’s understandable that mistakes can happen when one person is covering multiple roles. She was clearly doing her best under pressure.<br><br>We finally received our food about 20 minutes after reordering—nearly an hour after being seated. By that point, my toddler was very upset from hunger, and my son was understandably frustrated.<br><br>While we were eating, another customer had an issue while trying to pay and mentioned that it wasn’t Kiana’s fault, but rather a management issue. After that customer left, the manager came out and spoke negatively about them within earshot of us and other diners, which I found unprofessional.<br><br>Overall, while the food was fine, the experience was disappointing. Due to the significant delay caused by the order issue, I believe a discount or some form of acknowledgment would have been appropriate. However, I chose not to raise the concern at the time.<br><br>This location appears to be understaffed, and no one should be expected to handle the workload of multiple employees at once. Kiana deserves recognition for her effort in a difficult situation. That said, management should address staffing levels, cleanliness, and professionalism to improve the overall customer experience.

Came here and we were attended to our liking. My family and I loved the service and were definitely coming again. Thanks to Our Server, Cathy. We loved how welcoming she was and how her service was handled.

Raven was our server and her service was great. I would like to thank her for making my kids feel so comfortable. They had the new fruity pebbles milkshake and I had the oxtail tacos those were excellent definitely go back for those again. The food was fresh and hot and the food came out fast. I would definitely recommend this location and visit here again. The restaurant was also very clean and bathroom as well.

Diner is lowkey a little small and cramp but, cute nonetheless. Went for free pancake day and the service was a little slow mainly because there was so much people but the waiters were extremely nice and my short stack came out amazing!

I just want to take a moment to recognize Rayvn G for the incredible service she provided during yesterday’s National Pancake Day. It was extremely busy, high-energy, and nonstop — but Rayvn handled the pressure like a true professional.<br><br>Even with the rush, she stayed calm, focused, and efficient. She kept a positive attitude, communicated clearly, and made sure every guest felt welcomed and taken care of. It’s not easy to maintain quality service during such a high-volume event, but she never let the stress show.<br><br>Her ability to work quickly without sacrificing attention to detail truly stood out. Rayvn was a major part of keeping everything running smoothly, and her dedication made a big difference in the overall experience.<br><br>Outstanding job your hard work did not go unnoticed!

Raven was such a pleasure. In a busy environment she was able to keeps her cool and guide us in having our food prepared and given to us in a timely manner. We enjoyed National Pancake Day. Thank you for a wonderful evening Raven! Hope u got to enjoy the pancakes as well.

Today, Feb 14th I had the worst experience in my life at the IHOP in allerton Av. I was planning to have breakfast/lunch with my boyfriend however I didnt get anything besides disappointment. When we walked in the restaurant was really packed and we were informed that there was going to be a 35-45 minutes wait so we decided to wait patiently as we understood that they were busy, after an hour approximately we finally get seated. After being seated we had to wait 15 minutes for the waitress to ask us if we wanted any drinks, I ordered a orange juice and my boyfriend decided to order coffee, 20 minutes pass by and the waitress had yet to bring anything, when the waitress finally came out we asked where our drinks were she said that they are really busy and she would bring them out in a couple minutes, she then tried to leave and I told her to please take our food order at least, she took our order and the order in the table besides us too. 20 minutes passed by again and we had yet to receive the drinks or the order; we finally decided to approach a women that looked like the manager and after speaking with her like 10 minutes later the waitress finally brought the first thing of the order, the mozarella sticks, mind you, still no drinks. We saw the manager again and raised the concern about not having the drinks or the rest of the order to which she said that would be back, after like 10 minutes the manager finally brought us the drinks however we were already tired as we waited more than two hours for food that never arrived. Me and my boyfriend decided to leave and just pay the mozzarella sticks, this was the worst experience ever. Would never advise anyone to go there, save your time and money.

This place is shameful, I walked in yesterday January 23, 2026, at approximately 230pm with the manager standing right there, and experienced the following:<br><br>1) Dirty table<br>2) Dirty utensils<br>3) Coffee pot was dirty<br>4) Cold food - Hash Browns, etc., no wonder it came out quick.<br>5) Server didn’t follow instructions, I told him no butter on my pancakes.<br>6) Manager and staff discussing operations and scheduling, out loud, right near me. Don’t you have an office? Time and place?<br>7) Upon leaving a server holding a large food tray got dangerously close to me with hot food and didn’t bother to warn me or say excuse me. One slight turn or move and I would have been hit.<br><br>Unacceptable.<br><br>I paid $22.00 plus $5.00 tip for this. $27.00 total for this. I could have gotten a much better meal for $15.00 at a diner or $7.00 at McDonalds.<br><br>I want corporate or regional to contact me.

After a thousand years I finally managed to get around to trying IHOP. The pancakes were great but the breakfast was average at best. The staff were very lovely and attentive! Overall just an average diner experience

Specifically ordered gluten free pancakes through uber eats and instead of reaching out when not having them they proceeded to send regular pancakes and did not disclose this and I have an allergy. I was told I would be reached out to by corporate and yet nothing has still to be resolved. All they could say was sorry on the phone. WILL NOT LOOK OUT FOR YOUR ALLERGIES!!!!

My wife thinks chain foods taste better in the hood so we came to an IHOP in the X 😂 after finding parking and crossing the PJs we made it and were pleasantly surprised by the best customer service in I have ever received in an IHOP . The one responsible for this once in a lifetime BX customer service was Kiannah our server she takes pride in her job and in the BX if you’re from NY you know that doesn’t really exist . Best IHOP server ever .

The food was very good and the restaurant clean. Great , friendly staff. Eat in or take out. The restaurant has a park g lot, but you can find plenty of street parking close by. Don’t park in the White Castle parking lot ! Your car may be towed.

I found the place to be beautiful, spacious, and highly lively and organized. When my companions walked in, the vibe felt right and we were soon welcomed with anticipation for a good experience. Soon, the waiter allowed us time to come up with our orders. Within 10 minutes, the waiter took our orders and restated them for clarification. That is an excellent way to confirm and modify any changes. The waiter was worth it. When the food was presented, the plates were gorgeous. I had to take pictures of the dishes. The taste of the basil soup is sublime - perfect. We had to settle down after our meal to catch up with events and other trivial matters in this cozy environment. My friends and I received one of the best customer service in this IHOP.