15 verified Google reviews · 10 with owner responses
3.5
★★★★★
15 reviews
5★
5
4★
3
3★
3
2★
3
1★
1
RM
Richard Millette
★★★★★a week ago
Our server Karen was very observant and attentive without being overbearing. Food came in a timely manner and was good. Definetly a place for to eat regularly.
Response from the owner
Wow, it doesn’t get much better than this! Thanks for the 5-star review, Richard. Kind words like this are what keeps us motivated!
IM
Ian Millin
★★★★★a week ago
Server Karen has always been delightful to my experience here. I have come here for years due to her service. Always attentive, she knows my order by heart. I feel like family at this establishment
Response from the owner
Five stars, wow! This means the world to us, Ian! Thank you for taking the time to share such high praise. Can’t wait to see you at IHOP again!
EC
ermis castillo
★★★★★3 months ago
Disgusting service, waited 45 mins to be seated because they skipped us, after being put in a table they did not give my kids the coloring paper while it was given to other tables and on top of that while the lady was taking my order she left me talking by myself to put another order in…. Will NEVER COME HERE AGAIN.
Response from the owner
ermis, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih113706348
S“
Soldier “SolOne” OneLocal guide
★★★★★4 months ago
Its IHOP foods decent I really like the omelets but they nickle and dime you on everything..I wanted to swap out one ingredient for another."That's Extra" even though I still have the same amount of ingredients or swapped for something that should actually be cheaper. I was kind of rushed on my last visit even though the place was empty and they suggest a 20% tip on a 25$ meal.Atleast they brought back all the different syrup flavors.
Response from the owner
Thank you for the review, Soldier, we see there is some improvement to be had. Please connect with us by copying and pasting this link into your web browser and we’ll make sure to have our Bronx IHOP franchisee follow up with you: https://empli.fi/cs/ih112729911
EF
Elizabeth FloresLocal guide
★★★★★a year ago
I was excited to see this location. Until this happened. One of our coffees had a stain. 😱😷. Omg !! Plus, the waiter whose name I won't say. Had an attitude 😒 yes, it was crowded. I was so patient to wait for our table to be served. Then, after 30 minutes off, I'm waiting. She gets our orders late. I just ask, be patient, take a big breath 😌 and if you need help ,ask your coworkers. We all get bad times, don't take on your tables. Too bad it wasn't an experience I wanted for my kids.
Response from the owner
Thank you for the review, Elizabeth, we see there are some areas we could improve in. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih98190165
CK
C KLocal guide
★★★★★a year ago
It was crowded. Yet, the service was quick and precise. Our hostess was kind and friendly. The food was hot and<br>fresh. Love those pancakes.
Response from the owner
Thanks for the compliment and five stars! We’re always working hard to be your breakfast bestie!
YP
Yoani PLocal guide
★★★★★a year ago
I went there with my husband before we went shopping at Bj's. We got seated quickly. Our server was really nice. The food was good. My waffle was really good with scrambled eggs and bacon. and hubby had the country fried stake, which he really liked. We also had vanilla iced coffee
Response from the owner
Thank you so much for this 5-star review, Yoani. We really appreciate you being an IHOP guest and helping to share the word about us!
LS
L. SimonLocal guide
★★★★★a year ago
I just arrived back from Africa and the first place I wanted to eat at was IHOP. I requested my favorite waitress and immediately went to the restroom while my husband was seated. I realized 5 minutes after sitting that Karen was not my waitress because no one had taken our order. I was offered to move but I had just cleaned the table, syrup and ketchup bottle. The waitress tapped 3 times to tell us that she will be with us soon so we waited at least 15 minutes. My food came out first and my husband waited at 5-10 for his strawberry banana pancakes. I ordered a spinach mushroom omelette with sausage, and 3 pancakes.<br>The pancake tasted like frozen store bought cakes and the tops fell apart while cutting. The omelette was dried but ok. I asked the waitress for an add on sausage for $1.29. She gave two links which cost $299. This is why I requested Karen. She is one of the best waitresses at this location that's been working there for years. I will not be returning to IHOP since the quality of food is not the same. I wished IHOP a speedy successful turnaround for the sake of the dedicated employees.
Response from the owner
Thank you for the feedback, L., could you please help us understand more on how we can improve by copy/pasting this link into your web browser so we may have the Bronx IHOP franchisee follow up with you: https://empli.fi/cs/ih87771172
CY
Christine YuLocal guide
★★★★★2 years ago
Service - really good. Waitress was very friendly and attentive.<br>Food - ordinary. Omelet was dry. Blueberry pancakes were slightly better.<br>Environment - floor was dirty and wet, and bathroom stinks.
Response from the owner
Thank you Christine for taking a moment to share your concerns. Guest experience means the world to us, so it’s disappointing when we missed the mark. Your satisfaction is important to us. Please connect with us further by copy and pasting this link into your web browser: https://empli.fi/cs/ih83043908
C“
courtney “SUPREME” davisLocal guide
★★★★★Edited 2 years ago
Absolutely loved the service. Busy Sunday morning. Didn't wait long to be seated. Had one of the best servers. We also shared the same name. Ask for Courtney. They sang happy birthday received a scoop of ice cream with whipped cream. The food didn't take long to come out or the beverages. Table of 4 and all the food came out together. They didn't rush you leave because of the high volume. The only thing I really noticed this time was that the portion size of the side of avocado 🥑 got smaller the pieces were so small.<br>Noticed the menu changed. The omelet options shrunk a Lil. Other variety of food options are available.<br><br>Out of my other experiences, because I'm always being taken here for a breafast quick meal, this was one of my best. Unfortunately, one time last year, i still remember cutting my mouth on an egg shells in my eggs had to spit out my food because my mouth was bleeding and showed the manager was upset so didn't even finish with my food after the 2nd bite it happened.<br><br>Overall way better experience. No mishaps.
RJ
Ralph Jarrod GorhamLocal guide
★★★★★2 years ago
Service took forever, no one came back to our table for a good 10 mins plus after they sat us. It wasn't even that crowded. Pancakes were fine but everything else not so much.
Response from the owner
We're sorry Ralph for the disappointment with your experience. If you would like to share any additional feedback and receive follow up from our franchise, please copy and paste this link into your web browser so we can get just a little more info and we will have the Bronx IHOP franchisee follow up with you: https://empli.fi/cs/ih64858961
LS
Lady SilverLocal guide
★★★★★3 years ago
The waitress Ms. Jones made me feel right at home. She's the best. The food was great. My coffee was hot. I had breakfast my brother had a double cheeseburger. He said it was delicious. there's free parking and if parking is full you can park across the street in the mall parking. They also have wheelchair accessibility. The price is affordable and they have a senior 55+ menu option. I recommend this place
JR
Juan RodriguezLocal guide
★★★★★Edited 3 years ago
This place was good before. After the pandemic it got worse. The food is just bland.. the fried stuff is so so. But service needs to change.. we waited 30 mins for a seat, which it was busy so it's OK. But we got cut in line for seating. We ordered our food, came in 30 mins , the waiter needs to slow down and take a breather. I asked for just lemonade iced tea 3 times, and she rushed 3 times and brought me the wrong drinks 3 times. She forgot about our pancakes, I mean we are at IHOP. We were missing the regular syrup from our table. The other syrups were very sticky. The bathrooms were clean and place didn't smell. All am saying is its a cheap meal, but IHOP had potential before. Now it's just whatever. To say the WENDY'S next door makes better food is CRAZY, AND THEY DO. I will not be coming back to this IHOP location anymore.
NN
Nicole NicoleLocal guide
★★★★★Edited 4 years ago
My family went to IHop for breakfast for the first time since the pandemic and the experience was excellent. Waitstaff was efficient. The food was fresh and delicious. There are new menu items. It was obvious that effort went into improving the dining experience.
AH
Angela HLocal guide
★★★★★6 years ago
We came here for breakfast. We were greeted by the staff and seated promptly. Hazel, our waitress, was very attentive and pleasant. She took our order and our food came quickly. We ordered the Monte Cristo wrap; the split decision breakfast platter; and the chicken and pancakes platter. Everything was tasty and filling. This is a nice place for a quick bite to eat.
Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.
Been here? Share one sentence.
No account needed. One honest sentence about your experience. All submissions are reviewed before publishing.
Was the health and dietary information on this page accurate?