Seafood restaurant

Hook & Reel Cajun Seafood & Bar

Ozone ParkQueens

4.8· 3,230 reviewsOpen until 10PM
Hook & Reel Cajun Seafood & Bar — seafood restaurant — in Ozone Park — Queens — NYC
Hook & Reel Cajun Seafood & Bar interior — Ozone Park

Ozone Park

Queens

The brief

About Hook & Reel Cajun Seafood & Bar

Hook & Reel Cajun Seafood & Bar offers authentic Louisiana-inspired cuisine in the heart of Ozone Park, Queens. The restaurant specializes in fresh, high-quality seafood prepared with traditional Cajun flavors and spices, catering to seafood enthusiasts and those seeking vibrant, flavorful dining experiences. With its casual yet lively atmosphere, the establishment provides an inviting space where guests can enjoy expertly crafted dishes in a relaxed setting. The impressive 4.8-star rating from thousands of reviews demonstrates the restaurant's consistent excellence in both food quality and customer service.

Community Rating

4.8

½

out of 5

3,230 community reviews

Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.

Community-sourced rating

Reviews

What diners say about Hook & Reel Cajun Seafood & Bar

15 verified Google reviews · 15 with owner responses

4.5

15 reviews

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Lisa Joo
Edited 6 days ago

Live close to here and wanted to check it out for a quick dinner. My server was Donte and he was friendly and prompt in taking my order. It came out quickly and was full of flavor. I ordered a half pound of clams and a half pound of scallops. I am glad I was able to customize my order because I am a picky eater. They also have a large non alcoholic drink section on the menu. It includes milk teas and fruit teas that you can customize with popping boba. The place is very clean and I am impressed.<br><br>I came back a second time and it was just as great as the first time. Teetee was my server and she is very friendly and sweet. I ordered a ceasar salad and a shrimp cocktail with a lemonade punch to drink. Everything came out super fast and was delicious. They had the music and lights going and it was nice. The place is very clean and there was no wait to be seated.

Response from the owner

Thank you for diving into our menu and giving us a try! We're delighted to hear that you enjoyed your meal and appreciated the flexibility to customize your order—perfect for picky eaters! Our team works hard to keep things flavorful and speedy, and it's fantastic to know you noticed. We're also glad you explored our non-alcoholic drink options; those popping boba are a fun twist, right? Your kind words will definitely be shared with the team to keep the good vibes rolling. Can't wait to welcome you back for another delicious adventure!

Genesis Deleon
a week ago

Alana provided excellent service from start to finish. She was friendly, attentive, and made sure everything was taken care of throughout our visit. She checked in regularly, had a great attitude, and made us feel very welcome. It’s clear she genuinely cares about her customers and takes pride in her work. Thanks to her outstanding service, we had a wonderful dining experience. Highly recommend asking for Alana if you visit!

Response from the owner

We're absolutely delighted to hear about your fantastic experience with our team! It's wonderful to know that the service made your visit special and memorable. Our staff truly loves what they do, and it's great to see that passion shine through. We'll definitely share your kind words with the team to keep the good vibes rolling. We can't wait to welcome you back for another amazing dining adventure!

Kendal Colon
a week ago

Alana was fantastic! She was friendly, attentive, and made sure we had everything we needed throughout our visit. What stood out most was how accommodating and helpful she was, always with a positive attitude and a smile. Her excellent service made our experience even more enjoyable, and we truly appreciated the care she showed. Thank you, Alana, for making our visit so special!

Response from the owner

We're absolutely delighted to hear about your wonderful experience! Our team works hard to ensure every visit is memorable, and it's fantastic to know that the service made your time with us extra special. We'll definitely share your kind words with the team to keep the good vibes rolling. We can't wait to welcome you back for another round of great service and smiles!

Mar Seven
a week ago

I had a great experience at Hook & Reel! Ruby treated me very well from the moment I arrived. She was friendly, attentive, professional, and made sure everything was perfect throughout my visit. Excellent customer service can make all the difference, and Ruby definitely went above and beyond. I truly appreciate her kindness and outstanding service. Thank you, Ruby, for making my experience so enjoyable. Highly recommend!

Response from the owner

We're absolutely delighted to hear about your fantastic experience at Hook & Reel! Our team works hard to provide top-notch service, and it's wonderful to know that it made your visit special. We'll definitely share your kind words with the team to keep the good vibes rolling. We can't wait to welcome you back for another enjoyable experience. Thanks for the high recommendation—you're making us blush!

Jessica H
a week ago

Came here for date night on a Saturday and we were seated immediately. Our waitress, Alana, was very friendly and attentive. The food came to the table in about 10 minutes and everything was delicious. Drinks were also good. Not watered down nor too strong either. Will definitely be coming back here again.

Response from the owner

We're so glad you chose us for your date night! It's fantastic to hear that you enjoyed the quick service and delicious food. Our team works hard to create a memorable experience, and your feedback will surely boost their spirits. We can't wait to welcome you back for another delightful evening!

Zora MiddletonLocal guide
2 weeks ago

Great music and drinks. Crystal was our server. Nice vibes for families or friends. Good food and many options. Liked the crab bites and seafood broil (1/2 pound was more than enough food!). Good happy hour prices

Response from the owner

Thanks for sharing your experience! We're glad you enjoyed the music, drinks, and those tasty crab bites and seafood broil. Our team works hard to create a fun and welcoming atmosphere, and it's fantastic to hear you felt the good vibes. We'll definitely share your kind words with the crew to keep the positive energy flowing. Can't wait to welcome you back for another round of happy hour fun!

Kedijah Williams
3 weeks ago

Had such a great experience! Our server Tee Tee was friendly, attentive, and made sure everything came out perfectly. She checked on us without being overbearing and had such a positive attitude the whole time. Definitely made the experience even better thank you!

Response from the owner

We're absolutely delighted to hear about your fantastic experience! Our team works hard to create a welcoming and attentive atmosphere, and it's wonderful to know that it made your visit special. We'll definitely share your kind words with the team to keep the good vibes rolling. We can't wait to welcome you back for another memorable meal!

Janelle Bledman
3 weeks ago

Crystal was very nice. She made sure me and my family were good the entire time checking in on us. Our food came out fast nice and hot. Drinks were amazing. We will be back again and hope we get Crystal as our server again. Thanks again.

Response from the owner

We're absolutely delighted to hear about your fantastic experience! Our team works hard to ensure everyone feels right at home, and it's wonderful to know you enjoyed the speedy service and delicious drinks. We'll definitely share your kind words with the team to keep the good vibes rolling. We can't wait to welcome you and your family back for another great time!

faith nagac
3 weeks ago

Ruby was the cherry on top! The food is amazing! Great portions and the must try for cocktail is the lavender lemon drop. :)

Response from the owner

We're so content to hear that you enjoyed your experience with us! Our team works hard to make sure every dish and drink is a delight, and it sounds like you found a new favorite in the lavender lemon drop. We'll definitely share your kind words with the team to keep the good vibes rolling. Can't wait to welcome you back for more delicious adventures!

renee white
a month ago

The service here is amazingly wonderful the waitress Alana was the sweetest person!<br>The atmosphere is very party like and friendly, food was good too i really enjoyed sides

Response from the owner

We're absolutely content to hear you had such a delightful experience with us! Our team works hard to create a fun and friendly atmosphere, and it's fantastic to know you enjoyed the party vibe and tasty sides. We'll definitely share your kind words with the team to keep the good vibes rolling. We can't wait to welcome you back for more good times and great food!

Fabián LugoLocal guide
a month ago

It tastes good, I love crabs, but I'd love them even more if they added pieces of garlic to the sauce. Every other place I've been to for crabs does that, but this one doesn't. If they implemented that, it would be so much better. Believe me, it would make all the difference.

Response from the owner

Thank you for sharing your flavorful feedback! We're glad you enjoyed the crabs and appreciate your suggestion about adding garlic to the sauce. Our team loves hearing creative ideas from our guests, and we'll definitely pass this one along. Your input helps us keep things fresh and exciting. We look forward to your next visit—who knows what delicious surprises might be in store!

Joy KLocal guide
2 months ago

HORRIBLE!! Food was bland. We ordered the all-you-could-eat seafood boil, with the hook and reel sauce, spicy. No flavor. Highly disappointed, dont waste your time. Drinks are good. Fried appetizers were okay. Our waiter and the staff was great.

Response from the owner

Thank you for sharing your experience with us. We're sorry to hear that the seafood boil didn't meet your expectations, but we're glad you enjoyed the drinks and found the appetizers and service to your liking. Our team works hard to provide a great experience, and your feedback is invaluable in helping us improve. We hope you'll give us another chance to impress you in the future!

Elliot ALocal guide
4 months ago

I got the seafood boil in their special hook and reel sauce in spicy. Personally thought it was salty so I’d recommend going for extra spicy if you like hot. We also got the crab bites, calamari, crabmeat roll and sweet potato fries which were all good. Alana was our server on Valentine’s Day. It was busy but she tried her best to ask us if we are okay and needed anything. She had a bright smile and brought good energy to the table!

Response from the owner

Thank you for diving into our seafood boil and sharing your flavorful adventure! We're glad you enjoyed the crab bites, calamari, crabmeat roll, and sweet potato fries. Our team works hard to keep the good vibes flowing, even on busy days like Valentine's Day. Your feedback about the sauce is appreciated, and we'll definitely share your kind words with the team to keep their spirits high. We can't wait to welcome you back for another delicious experience!

Facia Mundy
4 months ago

ALANA is the best server ever!!!! She was the one who came up to us first to get us right. She has a bubbly energy and made sure we were good throughout our service. I️ will be back because of her. Thank you Alana!!!

Response from the owner

We're absolutely delighted to hear about your fantastic experience with our team! Our servers are truly the stars of the show, and it's wonderful to know that their bubbly energy made your visit memorable. We'll definitely share your kind words with the team to keep the good vibes rolling. We can't wait to welcome you back for more great times and delicious bites!

Kimberly KuglerLocal guide
5 months ago

My guy at age 45 never had crab legs before. So we did a date night for their all you can eat. The restaurant was well decorated. I loved being able to watch my Chiefs win on the big screen. As you walked in, all you saw was smiles on every staff. The manager, the waitress and other staffs were all so nice and lovely. The food was fresh and great quality. There were kids in the place but the noise was calm. They were too busy eating food. I would recommend this place. Already sent several menu picture to my friends in the area. All you can eat for $45.99 is a steal, especially in NYC, let alone all the crab legs. I am looking forward to my next visit. You want a clean, family friendly and great food, this is your place. Make sure you wear lose clothes!!!! Thank you for a great experience.

Response from the owner

Thank you for sharing your delightful experience! We're so glad your date night was a hit, and that your guy got to crack into crab legs for the first time—what a memorable moment! Our team is thrilled to hear that you enjoyed the atmosphere, the game, and the company of our friendly staff. We agree, the all-you-can-eat crab legs are quite the catch! We can't wait to welcome you back for more delicious adventures. Don't forget those loose clothes next time! 🦀🎉

Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.

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