Karina TurgutLocal guide
★★★★★5 months ago
We had a great experience at this pub, and I truly want to highlight how impressive the staff was.<br><br>We were a little caught off guard at first because there was a $10 cover charge at the entrance due to an event happening that night — something we didn’t expect. However, once inside, everything completely changed in the best way.<br><br>Despite the large crowd and the high volume of guests, the entire team (servers, bartenders, host, and the person at the door) was extremely organized, professional, and clearly well-trained on how to provide great service under pressure. That says a lot about the place.<br><br>Our waitress was incredibly kind and patient, especially with my friends (they’re international visitors and communication wasn’t always easy). Even though there was a full event going on, the staff still managed to find us a table because our goal wasn’t the event — we were simply looking for a nearby place to eat after a long day. Honestly, our expectations were low since we were walk-ins, hungry and tired… but the team exceeded them.<br><br>The food was really good, the prices were fair, and service was fast. Drinks came out quickly, and I also really appreciated the patience during payment — some of my friends’ international cards weren’t going through, and the staff handled it respectfully without making it uncomfortable.<br><br>The atmosphere was definitely loud, but it made sense because there was a karaoke/event going on. Even though I’m not usually into loud places, this felt festive and fun — I even found myself singing along from our table.<br><br>Big thank you to the entire team for being so welcoming and helpful. You made our night much easier, and we really appreciate it.
Response from the owner
Thank you, Karina, for your wonderful feedback! We're glad you enjoyed your time at Haswell Green's and that our team made such a positive impression. Your appreciation means a lot to us. #livemusicnyc #nycbars #drinkspecials #cocktails #timessquare #explorenyc #brunchnyc<br><br>Thank you, <br><br>Haswell Greens <br>events@haswellgreens.com <br>