Rachel Walters
★★★★★7 months ago
The young woman working at the front desk, Jasmin, was absolutely the most outstanding young service attendant I can remember having the pleasure of working with. She was wonderful to me and my older parents- knowledgeable, informative, accommodating, helpful, patient— everything you would hope for, while being friendly, actually smiled as if she enjoyed being herself at her job and kept herself neat and presentable in an appropriately, professional yet attractive way- she also gave an excellent pizza recommendation nearby- best slice I’ve had! I have found this to be extremely rare in most middle of the road to mid high end places anyone may go. She is outstanding. The rest of the front desk were also pleasant and helpful. The room was very small, and was missing a fridge, no microwave. The front desk had one sent up no problem. They said the room normally has one but sometimes things may get taken out for maintenance and that had not been replaced. As with almost all hotels now and most places, the lighting is HIDEOUS— bright LED, stark white, no warmth, not inviting and is an ENORMOUS downgrade to any place, but especially a hotel. These lights are dangerous to our health long term and surprisingly short term as well and emerging research will continue to shed light on the ways that they do effect many people and contribute to many common issues people have and live with thinking it’s normal. In my opinion, a hotel could stand out these days by caring about the lighting and if LED is a must at least care a little and put in lights that have warmth similar to an incandescent. Though still damaging, it at least has a pleasant, welcoming appeal at a home away from home.
Response from the owner
Thank you so much for sharing such a thoughtful and detailed review. We’re truly delighted to hear that Jasmine made such a wonderful impression on you and your family—your kind words perfectly capture the care, professionalism, and warmth she brings to our guests every day. We’ll be sure to recognize her for going above and beyond to make your stay so memorable (and for the great pizza recommendation too!).<br><br>We also appreciate your honest feedback about the room and lighting. We’re glad our team was able to quickly provide a fridge and microwave, and your comments about lighting are very insightful—we’ll be sure to share them with our management team as we’re always looking for ways to create a more comfortable and inviting atmosphere for our guests.<br><br>Thank you again for choosing to stay with us and for taking the time to share both your praise and suggestions. We hope to welcome you back soon for an even brighter—and warmer—stay.
