The food here is genuinely excellent and is the only reason this review isn’t one star. Every dish we ordered was flavorful, fresh, and well-prepared.<br><br>Unfortunately, the customer service was shockingly bad. The manager was rude, unprofessional, and even used profanity while speaking to us. We stayed 5 min more than the closing time. What made the experience worse was that the staff started turning off the lights while people were still eating, making diners feel unwelcome and rushed to leave.
Dim sum restaurant
Golden Lake Pavilion
FlushingQueens
Flushing
Queens
The brief
About Golden Lake Pavilion
Informal Chinese eatery featuring traditional dim sum dishes served in a comfy setting.
Health inspection
NYC DOHMH Grade C
Score31(lower is better)
Inspected9/13/2023
Grade C indicates serious violations. The restaurant is subject to accelerated re-inspection by the DOHMH.
Community Rating
3.9
out of 5
2,227 community reviews
Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.
Reviews
What diners say about Golden Lake Pavilion
15 verified Google reviews
3.4
15 reviews
- 5★
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- 4
The flavor of the food here is pretty good and consistent. The one star is for the takeout orders. We have ordered lobster and Peking duck for takeout. But upon opening the orders at home we discovered that parts of the duck and lobster which had the most meat were missing. These are expensive items and to see missing pieces is utterly despicable.
I recently visited this restaurant and had mixed feelings about my experience. The food itself was very good—fresh, flavorful, and well-prepared. The presentation was appealing, and it was clear that the kitchen takes pride in the quality of its dishes.<br><br>Unfortunately, the service did not match the quality of the food. The staff seemed inattentive and lacked the level of customer service that guests should expect. It took longer than expected to be greeted, and there were delays in receiving assistance throughout the meal. At times, it felt like customer needs were being overlooked.<br><br>While the food was definitely the highlight of my visit and the reason I would consider returning, the overall dining experience was negatively impacted by the poor service. I hope management takes the time to address these issues and provide additional customer service training to the staff. With better service, this restaurant has the potential to offer an outstanding dining experience.
Authentic old school dim sum with rolling arts. Huge dining hall with some smaller rooms. Food is great. Loved the cheung fun, chicken feet, ribs, and various durian pastries.<br><br>It’s predictably a bit of a chaotic experience with limited parking, hard to access via public transit from the city, and busy service. But… food is awesome. Want to come back to try all the different variety of dishes.
We were excited to try this spot as our first dim sum experience, but unfortunately it didn’t live up to expectations.<br><br>From the moment we walked in, a patron stepped outside to blow their nose without a tissue, which honestly set an uncomfortable tone right away. The service throughout the meal felt lackluster, and while some dishes were good, others were bland, so the food experience was pretty mixed overall.<br><br>We still tried to enjoy ourselves and make the best of it, but the ending really left a bad impression. After paying our bill, we stepped outside to catch our Uber and the hostess ran after us asking about a tip. I had already added a small tip, but was then told “15%,” which felt awkward and pressured, especially since we were literally outside trying to leave. I ended up adjusting the tip and signing again while standing outside.<br><br>We understand tipping is appreciated, but it should feel discretionary, not demanded. Sadly, this turned what could have been a decent first dim sum outing into a disappointing overall experience.
before they changed the roast chef, the portion size and quality were good. the meat was properly prepared<br>after the chef was changed, the quality clearly dropped. the roast chicken and duck were not cleaned properly and there were still feathers left on them. the portion size is also smaller<br><br>here is the before and now reference
This is olde school dim sum which is reminiscent of what we eat decades ago, the space looks like a time warp and feels a little dated, the staff, uniforms and decor are from another era.<br>The good to dishes lack flavor and need more salt and sauces.<br>Portions are generous, but need a little more care and attention.
Great food and most excellent service. We do not speak Chinese but this does not affect the level of service we get. Very friendly wait staff and management. Food is fresh, well made, and delicious. We love to eat here!
Went here for dim sum. Got there around 1:30, seated at 1:40pm. I kid you not, there were only 3 dim sum carts for the entire restaurant. The food that was available, was cold and lukewarm at best. Decent Service was non existent.<br><br>I had to repeatedly ask servers for hot tea. They kept forgetting. They kept saying more food would come out but nothing else came out.<br><br>If you’re going to get dim sum in flushing, this is not the place.<br><br>0/5 stars
This is an authentic Cantonese resturant. It very much reminded me of being in Hong Kong. The food and decor are very similar to resturants that I have seen in HK. The food is not spicy so dont look for Scezhuan style preparations. I recommend the fried pork and the chicken.
The dim sum is really good. Fresh and hot. Very busy restaurant. Excellent service.
The best dim sum in Flushing, Queens!<br>I’ve been here many times, and the food is consistently delicious every single visit. Everyone I bring falls in love with it too. We always order a lot, and somehow, we finish everything—it’s just that good.<br><br>The must-try dish here is the rice noodle rolls with crispy shrimp. The texture and flavor are absolutely perfect—the crispiness of the wrapper, the rich sauce—it’s something I’ve never found at any other dim sum place. Highly recommended!<br><br>Other standouts include the siu mai, har gow, and especially the deep-fried pineapple and BBQ pork bun. The bun is thin and crispy on the outside, while the filling is perfectly sweet, fragrant, and juicy. It’s a must-order!<br><br>The restaurant is only open in the mornings, and I recommend coming around 10 AM. If you arrive earlier, some items may not be ready yet.<br><br>Overall, this place is a gem. I always come with my family, and it never disappoints. 🫶🏻
Coming from an avid dim sum goer I am obsessed with this place. They always have the best dim sum so fresh. I love that they roll around the carts not many places do this anymore. We’re here for every event and occasion in our family. i’ve included pictures from the last couple of months.
Dined here several times and the food is great 👍 👍. A bit pricey but good quality.<br><br>Our cycling group of 9 dined here and we brought our own wine to inebriate. BYOB. The venue also has nice wine selection.<br><br>The VIP private room was spacious & comfortable. The highlight here was the KING CRAB 🦀 (15 lbs, about a grand $$). If you’re looking to celebrate 🎉, you got to go BIG.<br><br>Every dish was delicious and we cleaned out everything that was served. A unanimous vote that the food was worth it.<br><br>The venue can use some new upgrades and the bathroom NEEDS MORE CLEANUP!<br><br>This is why it did NOT receive 5 stars ⭐️ as an establishment worthy of charging $1,500 for dinner. 😅😅<br><br>Noon dim sum is also spectacular.
I dare say the dinner here is better than the dim sum. I've been coming here for years but not in awhile since Covid. Attended a wedding banquet and the food was really good. Service was hit or miss and I'm not talking about them being too busy to not be attentive. Just some workers were better at addressing the customers. Seafood dishes really shine here. And the lamb chops are very tender. It's a must try!
Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.
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Golden Lake Pavilion is listed in the Eat Real Food NYC directory — a curated database of healthy restaurants in Queens, verified with official NYC Department of Health inspection data.