Cuban restaurant

El Artesano Restaurant

Hudson YardsManhattan

4.4· 2,402 reviewsOpen until 12AM
El Artesano Restaurant — cuban restaurant — in Hudson Yards — Manhattan — NYC
El Artesano Restaurant interior — Hudson Yards

Hudson Yards

Manhattan

The brief

About El Artesano Restaurant

Established in 1974, this casual eatery offers homestyle Cuban food plus wine & sangria.

Community Rating

4.4

out of 5

2,402 community reviews

Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.

Community-sourced rating

Reviews

What diners say about El Artesano Restaurant

15 verified Google reviews · 15 with owner responses

4.2

15 reviews

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Derek Sanchez
a week ago

The food is delicious. They have amazing service. Everyone is kind.<br>And they're easy to talk to

Response from the owner

We're happy to know you enjoyed our food and excellent service, Derek! We aim to make all guests feel welcome and comfortable, and it's wonderful to know we achieved that during your visit. We look forward to serving you again soon.<br><br>El Artesano Restaurant

Luz MendezLocal guide
2 weeks ago

Very disappointed with the food. The pernil sandwich tasted old. The croquetas did too. I felt we were eating reheated food from the night before. We didn't even get dessert. The food was disappointing enough. Staff was sweet. But never again.

Response from the owner

We apologize that your recent experience did not meet your expectations. For over 52 years, our mission has remained the same: to provide quality, fresh, authentic Cuban food and exceptional service to our customers.<br>We take great pride in what we do, and we believe our commitment to quality and customer satisfaction is the reason we have been serving our community for so many years. Our staff is always available to address any concerns and ensure that every guest has a positive experience.<br>We sincerely wish you had given us the opportunity to make things right, as our goal is always to resolve any issues and ensure our customers leave satisfied.<br>DCB<br>El Artesano Restaurant

sharad bishnoiLocal guide
2 weeks ago

Visited this nice popular Cuban 🇨🇺 restaurant on recommendation of our AIRBNB host, who herself is from South East Asia. There was no way we were going to ignore her advice.<br><br>If you are not familiar with South American food you may need lot of assistance to understand the options available and what would you like to try from wide variety.<br><br>We went for rice and chicken, called Arroz Con Pollo and were blown away by the flavour. Also new to us was the way sweet plantain was made, truly delicious. Pork belly fried or Chicharrones tried by group is just heavenly.<br><br>Staff is very very friendly and courteous, somehow manage to converse with you in English. The wonderful lady serving us very cutely warned what we were about to order would be too much for us to finish.<br><br>Place is also famous for Churros and Empanadas, may be next time.<br><br>Must go place if you are in Union City, NJ.

Response from the owner

We're happy you enjoyed our Arroz Con Pollo and unique sweet plantains. We're also pleased our staff could guide you through our menu for a pleasant dining experience. We hope for you try our popular Churros and Empanadas. We look forward to your next visit.<br><br>El Artesano Restaurant

RANDY MILLERLocal guide
a month ago

I’ve been here several times and every time I go it’s always excellent and the staff is always on point. A definite must if you’re in town. We had the breakfast special and it was delicious.

Response from the owner

We're happy to know, Randy, that your experiences with us have consistently been excellent! We always enjoy serving you our tasty breakfast special. Looking forward to serving you again.<br><br>El Artesano Restaurant

Zul ArifinLocal guide
2 months ago

Union City is part of the area long known as “Havana on the Hudson,” shaped by major waves of Cuban immigration in the mid 20th century that gave the neighborhood a lasting Cuban cultural imprint. Today it is still strongly Latino and still visibly shaped by that history, even as the community has become more broadly Hispanic over time.<br><br>Staying near the convention center for BookCon, I almost did the predictable thing and headed into Midtown, Chelsea, or the Village. Instead, I decided to explore Union City, and I’m glad I did.<br><br>I found myself on a bright strip, grabbed the first parking spot I saw, and walked into the first corner restaurant that caught my eye, El Artisano. The place is nothing fancy, just a simple family run spot with fluorescent lighting, a big counter, and, surprisingly, a full bar, though the vibe feels more like a neighborhood diner than a bar, wine and dine scene.<br><br>I sat at the counter, and while there was definitely a language barrier since I do not speak Spanish (and a place this really compels me to learn), the experience still felt welcoming enough to just go with it. The menu is extensive, including full breakfast options, but rather than ask too many questions and make things harder for both of us, I picked the Pechuga de Pollo Rellena con Jamón y Queso en Salsa de Vino, listed in English as chicken breast stuffed with ham and cheese.<br><br>Before the meal, they brought out warm house bread, and it was genuinely good. To me, when something that simple is done well, it usually means the kitchen takes pride in what it serves.<br><br>The presentation was minimal. Two plates: One with just the chicken and the other white rice and a bowl of black beans. The moment I took my first bite of the chicken, the flavor exploded immediately. The dish reminded me of a chicken cordon bleu served with Hispanic style sides, and it absolutely worked.<br><br>This was one of those random park-and-hit discoveries that turned out to be a real win. No regrets at all, and now I’m even more curious about this neighborhood because I have a feeling there are plenty more gems around here. If I’m back in the area, I’d come back without hesitation. Highly recommended.

Response from the owner

We're glad your gastronomic journey led you to us. We love to serve flavorful dishes, and your review echoed just that. Our house bread, which we're proud of, seems to have delighted you. We have numerous other dishes for you to try and hope that you'll revisit us in Union City.<br><br>El Artesano Restaurant

Jenifer Serrano (Jen)Local guide
2 months ago

Been coming here for a few years. Their churros are very good, I usually order some without sugar so that I can dip them in Nutella. They offer a hot chocolate that has a thick texture, but it may not be available in the summer.

Response from the owner

We're happy to know you liked our churros, Jen! We appreciate your unique pairing with Nutella. Our hot, thick chocolate is a seasonal treat, so we expect you'll enjoy it when it returns to the menu. Looking forward to seeing you soon.<br><br>El Artesano Restaurant

devil herselfLocal guide
5 months ago

I come here soooo often & as a vegan I always get the same combo of sides: white rice, black beans (which have no meat in them, yay!!), regular salad which comes with avocado (not to be mistaken with avocado salad), & maduros (but sometimes I’ll switch that up for tostones or yuca fries)! I really appreciate the service here, they are always helpful in making sure there’s no cross contamination as I’m very allergic to dairy as well! I hope this review can help other vegans discover this amazing staple small business in our community. Amazing prices as well honestly, can’t beat a full lunch where you’re almost rolling out the door for a total of $20 (which includes the tip!)

Response from the owner

We're happy that our offerings fulfill your vegan and dairy-free requirements! Our team is committed to preventing cross-contamination. It's wonderful to know you found our prices reasonable and feel content post-meal. We're honored to serve our community and you. Looking forward to seeing you soon.<br><br>El Artesano Restaurant

Subu IyerLocal guide
Edited 5 months ago

Had Cuban bunuelos for the first time. Delicious! The cappuccino here is the best I have tasted anywhere. Will visit again.<br><br>10/04<br>Seriously good cappuccino and churro. Actually churro was “meh”. Perhaps because it was close to closing time and was stake. Will try next time again.<br><br>12/20<br>Fantastic coffee & maduros. Love the cafe for a quick late night snack.

Response from the owner

We're glad you enjoyed our Cuban bunuelos and cappuccino, Subu! We aim to provide delightful food and drinks for our valued guests. We look forward to welcoming you back soon.<br><br>El Artesano Restaurant

Joan YparraguirreLocal guide
6 months ago

I’ve been coming here for years with my parents since I was a child . Has always been delicious each time I come . Service is great.

Response from the owner

We're glad to know you're a loyal customer, Joan! It's wonderful to see that our tasty food and excellent service have remained consistent over the years. Looking forward to seeing you soon.<br><br>El Artesano Restaurant

Juan Perez JrLocal guide
8 months ago

Great food and good prices. Try the Cuban sandwich and the mojito. You won't be disappointed. Our waitress was very attentive and friendly too.

Response from the owner

It's wonderful to know you enjoyed our Cuban sandwich and mojito, Juan! We're glad our attentive service augmented your experience. Looking forward to serving you soon.<br><br>El Artesano Restaurant

Food Critic PoliceLocal guide
9 months ago

The first time I ever came here I was seven years old so it holds a special place in my heart. Privately owned mom and Pop place it’s been around forever a staple in this town. Everything you’ll have here is delicious, especially their churros. Today I ordered the steak sandwich with a cafe con Leche. Attentive service and very nice staff.

Response from the owner

Haus, we're glad that our place holds special memories for you. It's great to know you enjoyed everything, from the steak sandwich to the churros and cafe con leche. Our staff will be happy to hear their attentive service was appreciated. We look forward to your next visit.<br><br>El Artesano Restaurant

S.Local guide
Edited 9 months ago

I stood at the cashier for well over 30 minutes waiting to pay bc the employees were placing their own orders. I finally said something as my uber was arriving, either I pay for my food or I walk out. They got defensive and made it seem as if it were my fault. Que poca clase tienen las que trabajan

Response from the owner

We sincerely apologize for your recent experience. Our aim is to offer prompt and efficient service. Your feedback is taken seriously, and we will address this with our staff to prevent recurrence.<br>El Artesano Restaurant

Michelle KangLocal guide
a year ago

This is the place I sometimes visit when I miss Cuban food. However, we cannot blame the restaurant for the higher food prices and lower quantity compared to the previous day, but it is not pleasant to add credit card fees. And ox tail was very tough at this time.

Response from the owner

We sincerely apologize for your recent experience, Michelle. Our aim is to offer quality Cuban flavors, so we're sad that our oxtail fell short of your expectations. Unfortunately credit card fees have become the norm in almost every industry including restaurants. You can avoid the fees by simply paying in cash.<br><br>El Artesano Restaurant

Logan ShieldLocal guide
3 years ago

AMAZING. This is definitely a great restaurant if you're seeking good and inexpensive (and high quality) Cuban cuisine.<br><br>Sandro was our server. He's a quaint and endearing Cubano with impeccable customer service skills. He's pretty funny too! He joked I looked like LeBron James haha! He was super attentive and energetic! Definitely a star server and great man.<br><br>I had the skirt steak with rice and beans with tostones. The food was well seasoned and the portion sizes will leave you well satisfied but not too stuffed.<br><br>The environment was clean and restrooms well-kept. Their desserts are also great.<br><br>Overall you will not be disappointed if you're seeking great, "home-made" Cuban cuisine in a place that provides comfort and a peaceful dining experience.

Response from the owner

Logan, thank you so much for the support and kind words! We're happy to hear that Sandro left such a good impression with his service. Our team can't wait to serve you more skirt steak on your next visit!<br><br>El Artesano Restaurant

BenLocal guide
3 years ago

Great place for quality inexpensive Cuban eats. Found this place on a whim while driving through the area. Municipal lot with meter parking behind and on street ($0.25/hr). Service was fast and the food was fresh. Entrees were a great price with just the right portion size, but definitely go for the sandwiches and empanadas! The waitress didn't speak much English to us but definitely understood everything we said. Would come back again if I'm in the area.

Response from the owner

Ben, thank you for joining us for an inexpensive and delicious Cuban meal. We're glad we could impress you with our fast service, fresh food. Hope to welcome you back the next time you're in the area! -El Artesano Restaurant

Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.

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