Eataly

This spot is a gem! The pizza is the absolute standout—it’s so authentic and the ingredients are so fresh that it feels like a slice of Italy.<br>​The atmosphere is fantastic, and the staff does a great job maintaining a clean and welcoming environment. Best of all, the service is incredibly quick and professional without ever feeling rushed. It’s the perfect place for a high-quality meal that doesn't keep you waiting. I’ll definitely be back!

Food was incredible, 5 star all round and great views of the 911 memorial. definitely a good stop if your in the area. I was also surprised that we didn’t need to book only down side was a fish smell that came from the store area but that isnt really something they could fix.

A school lunch tasted better.<br><br>Another so so restaurant but not in a so so place.<br><br>It’s not well planned or organized.<br><br>My Asian guests were puzzled not on the concept but on the quality of food.<br><br>Each dish was limo, sad, almost tasteless. I thought maybe dessert would save the meal.<br><br>NOT.<br><br>SADLY, one guess needed the loo. It’s not well delineated or marked. They threw up in a bag that luckily we had.<br><br>A sad night with a very mediocre meal.<br><br>One guess asked how do they keep all this food fresh. I said this is NYC not a third world city.

I absolutely love this place! The ambience is so upbeat! So may people walking around shopping or simply enjoying a glass of wine as they are shopping. The main issue I had it was that I couldn’t make up my mind on what to eat. I have been here so many times and yet, I always go through this. I ended up buying a pasta dish and sat by myself in a quieter area. I had the company of a tiny bird who seemed so out of place here, but nevertheless I truly enjoyed his company.

Love this location. It’s super convenient in the Financial District and offers a great food and grocery option. They usually have any items on sale, but this time they didn’t. They have two restaurants. I prefer La pizza & la pasta. The gelato is also delicious.

I visited Eataly recently and overall had a pleasant experience, though with mixed feelings. The place is large and lively, combining an Italian market with several food counters — pasta bar, gelato, pastries, coffee, and ready-to-eat options — which makes it convenient and appealing at first glance.<br><br>I had a small salmon sandwich that cost $12, and while it was good, I personally found it a bit overpriced for the portion and quality. In general, prices felt quite high compared to what you actually get.<br><br>That said, the atmosphere is nice and enjoyable, especially if you’re stopping by while exploring the area. It’s a comfortable place to sit, take a break, and grab something quickly. However, it does feel more tourist-oriented than truly authentic Italian.<br><br>Overall, it’s a good option for convenience and variety, but not necessarily for an authentic Italian food experience.

It’s always refreshing to visit Eataly, especially when you finally find what you’ve been searching for! We have been looking forward to trying their famous pistachio croissant for a long time. After visiting two other Eataly locations without luck (they likely sold out before we arrived), we finally found them here.<br>I can’t recommend this croissant enough! It’s definitely on the heavier side—it could practically replace a lunch in terms of calories—but it is totally worth it. Pro tip: Try to go in the morning, otherwise they will likely be sold out!

We ordered fritto misto and bruschetta for apps. Pastas and pizzas for entree. Everything was soooo good! Portioning is just right. Pizza crust was light. Kids loved the pastas we had no leftovers.

I’ve been here several times, mainly because I stay at a hotel just across the street. Every visit, getting a table is difficult. I’ve tried breakfast, brunch, and lunch.<br><br>The food quality is excellent—really very good—but the prices are extremely high and, in my opinion, overpriced for what you get. Unfortunately, the overall experience doesn’t match the quality of the food.<br><br>The place is very busy and noisy, making it hard to relax and enjoy the meal. The staff are not very polite or communicative, and I never experienced a welcoming attitude or even a smile.<br><br>One particularly annoying experience was when I ordered a pizza for takeaway. The pizza was already prepared and sitting in front of me, but because the staff member I ordered from wasn’t there, I was forced to wait another 10 minutes just for confirmation—even though there was only one pizza and one order.<br><br>Because of the high prices, noisy atmosphere, and poor service, despite the excellent food quality, I would rate this place as average

Eataly is an incredible Italian food destination that blends dining, shopping, and culture all in one place. The quality of ingredients really stands out—from fresh pasta and wood-fired pizza to imported cheeses, cured meats, and excellent espresso. The market is fun to browse, with so many authentic Italian products and wines you won’t find everywhere.<br><br>The restaurants and food counters offer something for every craving, whether you want a full sit-down meal or a quick bite. It can get busy and prices are on the higher side, but the freshness, authenticity, and overall experience make it worth it. A must-visit for Italian food lovers.

Eataly New York is a great place to experience authentic Italian food in the heart of the city. During our visit, we tried several traditional dishes and everything was delicious.<br>We tasted different pizzas, which were well cooked, flavorful, and made with high-quality ingredients. The dough was light and crispy, just like in Italy. We also had rustic bread served with olive oil, which was excellent and very fragrant, with a rich and genuine taste.<br>Another highlight was the Italian-style potatoes, simple but perfectly prepared, with a homemade flavor that reminded us of traditional Italian cuisine. The quality of the ingredients really stood out in every dish.<br>The atmosphere is lively and welcoming, and the place is well organized despite being quite busy. It’s a perfect spot for a casual meal or to try real Italian flavors while visiting New York.<br>So, offers an authentic Italian food experience with excellent quality and a warm atmosphere. Highly recommended for anyone who loves Italian cuisine.

Went here for my partner’s birthday dinner. I truly want to give this place 5 stars because the food was really good and the atmosphere was phenomenal. Our servers Johnnie and Justin were really accommodating and quick.<br>The only thing that really ruined the experience for us was the manager/ supervisor.<br>We’d taken some stuff to go and had already paid our bill, and my partner was in the middle of finishing his drink, when out of nowhere, an older female supervisor rounds the corner and basically scolds us and tells us that they have to set up for a party. No apologies. No warmth whatsoever. She had never interacted with us prior to that moment. She didn’t even give us a chance to respond and just high tailed out of there.<br>Our interaction with her just ruined what was a pretty good evening and left a bad taste in our mouths. Funny enough, someone else wrote a bad review about her.<br>Maybe someone could teach her a lesson in hospitality.

Update: No one has ever reached out to me to address the situation.<br><br>I’m very disappointed with my experience at Eataly this Thanksgiving. The service was especially poor compared to my visits last year. Our server was barely present. She took our order at the beginning and then disappeared until it was time to bring the bill. No one checked on us at all.<br><br>It took 40 minutes just to receive the antipasti with the first course, and during that entire time, no staff member came by to check in or update us. We simply sat there waiting in silence, unsure of what was happening.<br><br>Meanwhile, another staff member was constantly refilling water for every table around us but consistently skipped ours. I understand he may not have been responsible for our section, but this only added to the feeling of being ignored, especially considering the restaurant wasn’t even busy.<br><br>The food also fell short of expectations. The beet with walnut antipasti tasted off; the walnuts were oily, as if they had been sitting out for too long. The Brussels sprouts were heavily burnt, black, bitter, and unpleasant. Although they offered to replace the side dish, the second serving wasn’t much better, as shown in the photo.<br><br>I’m genuinely disappointed that what should have been a warm Thanksgiving celebration turned into such an unsatisfying experience. I hope the restaurant can take this feedback seriously.

The experience at Eataly World Trade Center was amazing. From the service to the food I was super impressed. I’ve never eaten authentic Italian cuisine so this was new to my taste buds. The atmosphere was restaurant dine-in and a fresh market together. So it was a bit nosier than most restaurants, but we could still hear each other. The area where we ate was a tad bit tight but still comfortable. I ordered two pasta dishes, butter squash, ravioli and just regular spaghetti no meat. Both were a phenomenal. I’m not sure exactly what was the name of the dishes of the pasta or the dessert? Hopefully, the pictures will help.

Eataly is one of those places that manages to capture the true essence of Italy from the aroma of freshly baked focaccia to the sound of baristas calling out espresso orders in Italian. The moment you walk in, you’re surrounded by a vibrant mix of markets, restaurants, and wine bars that make you forget you’re even in New York. The variety is unmatched. You can grab a perfect cappuccino in the morning, a fresh plate of pasta at lunch, and finish the evening with wine and tiramisu. The ingredients are incredibly fresh most of them imported directly from Italy. The pizza is a standout, especially the Margherita with its chewy crust and fragrant basil. The gelato counter is another must-stop; the pistachio flavor alone is worth the trip. One time I stopped by just to grab olive oil and ended up in a full conversation with one of the staff members about different types of truffle salts. He actually opened a jar for me to smell and recommended pairing it with roasted potatoes or scrambled eggs. That small, genuine gesture turned a quick errand into a memorable experience and yes, I left with the truffle salt and zero regrets.