My son had a great time. So much fun. He was dead tired when we got home from all the fun wearing him out. Lol. The food is good, games are fun for your child and yourself, and the trampoline will wear your chil out. Lots of fun and memories to be had.
Children's amusement center
Chuck E. Cheese
ConcourseBronx


Concourse
Bronx
The brief
About Chuck E. Cheese
Energetic arcade hub in the Bronx Concourse with pizza, games, and play areas for kids' birthday parties.
Community Rating
4.2
out of 5
1,883 community reviews
Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.
Reviews
What diners say about Chuck E. Cheese
15 verified Google reviews · 3 with owner responses
3.8
15 reviews
- 5★
- 8
- 4★
- 2
- 3★
- 2
- 2★
- 0
- 1★
- 3
Chuck E. Cheese restrooms seriously need maintenance. The bathroom doors are broken and tied up in a temporary way that looks unsafe and unprofessional, especially for a place full of kids and families. They really need to improve cleanliness and safety.”
Good atmosphere, food is decent, clean facilities, games are great for little kids, the rides mostly fit toddlers. Staff is friendly. Best to visit during non peak hours because it can get busy on the weekends.
The games are fun and it’s a great place for kids, but heads up about the food. I waited almost an hour for a simple order of French fries. Hopefully the kitchen service improves.
I’ve had an awesome experience. My son lost his card and the manager replaced it very quickly. I will definitely return back to this location! 10 out of 10!
Great Chuck E Cheese location! Love bringing my son here. The staff are super helpful and polite! Jocelyn, Maria, Litzy, and Maryeli were especially great! Keep up the good work!
When we went there, it was a great experience. My daughter had so much fun, especially in the small trampoline area designed for kids. The pizza is always top-tier as well. Overall, we had a wonderful time and will definitely be coming back!
Excellent service! Was there for my niece 's birthday party. Marco walked up to our table made sure we was straight. I had lost my phone during the party, Marco and the staff was able to return it to me.
On Sat Dec 13 I went to this location at 10am when they first open. However on this Saturday the manager says went don't open at 10am we open at 11am. The sign on the door says 10am the website says 10am. He replied when only open at 10am when have party's And close the door in my face made my son cry and we going to celebrate his birthday. I never had a bad experience until this day.. The staff have become lackadaisical and make up there own hours to benefit them.. I followed up with a email to the corporate office and they replied to investigate.
Had a blast seeing my child having a great time! Fun time!
Went to my niece Birthday party and it was nice. In order to enjoy its perks you have to pay the price. They were low on staff. There was plastic in the food. A roller coaster I tell you. We made the best of it and enjoyed the 2 hours.
It was better than I thought. Tables weren't cleaned regularly enough but food was good, games were fun and it was overall really nice. I'll take my kids here again
Came here on Saturday July 13 for a birthday party. Its was extremely hot in here. Even though they have about 3 portable AC units it did nothing for the temperature. The temperature on the AC unit read 82 degrees. They shouldnt even open when the temperature inside is soooo hot. Once the kids started running around they were dripping with sweat. Many kids ran around with wet sweat on their shirts. The temperature outside is 87. Dont order the boneless buffalo hot wings. For $20+ that is all you get. They tasted frozen. Service is amazing though. Please get your AC fixed
Response from the owner
Thank you for sharing this with us, we apologize for your experience. Please click here to give us more details so we can share this with our corporate office, and they will work with the Bronx team to make things right: http://bit.ly/2iZjLaT -Chuck E. Cheese
Lots of fun for the kids, but not sure if the games get wiped after the night dull of germs. My baby caught a stomach virus. Had my daughters 5th birthday and this time it was great our host was extremely attentive and our guest was satisfied as well.
Response from the owner
Essance , thank you for sharing this with us, we apologize for your experience. Please click here to give us more details so we can share this with our corporate office, and they will work with the Bronx team to make things right: http://bit.ly/2iZjLaT -Chuck E. Cheese's
Very great experience for the children, they do not accept the Walgreen vaccination app. But had a photo of my card and it worked. They are out of slime and mouth for the boo cupcake...sad. kids got free candy from Chuck.. and were happy..and they loved the cups...food was blah.. but went for the xp so that was ok
Response from the owner
Thanks for the review, Shelly! Fun times should always come with great snacks, and we'll be sure to share your feedback with our Bronx team. Come see us again soon!<br>- Chuck E. Cheese
Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.
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Chuck E. Cheese is listed in the Eat Real Food NYC directory — a curated database of healthy restaurants in Bronx, verified with official NYC Department of Health inspection data.