Restaurant

Chopt Creative Salad Co.

Upper East SideManhattan

4.9· 340 reviewsClosed nowWhole FoodsLow Calorie
Chopt Creative Salad Co. — restaurant — in Upper East Side — Manhattan — NYC
Chopt Creative Salad Co. interior — Upper East Side

Upper East Side

Manhattan

The brief

About Chopt Creative Salad Co.

Counter-serve chain where guests create their own salads or wraps from a large array of ingredients.

Community Rating

4.9

½

out of 5

340 community reviews

Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.

Community-sourced rating

Reviews

What diners say about Chopt Creative Salad Co.

15 verified Google reviews · 11 with owner responses

4.3

15 reviews

5
11
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Sael Marie Fuentes
2 weeks ago

Overall, everything was great. The ingredients were fresh, and the salad was delicious. My only complaints are that there wasn't enough protein, and the avocado portion is consistently very small every time I order. I'd love to see more generous portions of both, especially given the price. Other than that, I enjoy the food and the overall experience.

Response from the owner

Thanks for the 5-star review! We are sorry to hear that you did not receive satisfactory portions from our York Ave restaurant. Please email support (at) choptsalad (dot) com so we can look into this for you.

breeanne peni
a month ago

Ade and Chris are amazing!! I am in NYC with my mom who is undergoing chemo treatments and we stopped in for dinner. My mom went to the counter to ask about a menu item. They let her taste it to see if she liked it and proceeded to help her with her order. They went above and beyond to give us excellent service. Our food was delicious, too!!<br>In the age of digital ordering and contactless service, Chris and Ade are champions in actual customer service.

Response from the owner

Thank you for the kind words, Breeanne. We’ll share this with the team at the York Ave location, so that Ade and Chris can receive recognition for their stellar customer service. Sending healing thoughts to your mom and we hope we see you both again soon!

ValerieLocal guide
3 months ago

Wow food is fresh and clean. Amazing quality and fast service. Aide was so polite and helpful. It was my first time here, and it was great! 10/10 recommend.

Response from the owner

Hi, Valerie! Thank you for your thoughtful feedback on your first experience with us. Our team is thrilled to hear you were pleased with your visit. We hope to see you back again soon!

Adri Cath
4 months ago

I typically frequent this Chopt location at least 4x per week for lunch. The stores' cleanliness definitely plays a factor as to my frequent returns. The food is always served fresh, in a timely manner, and the staff are pretty awesome. Overall, great experiences dining here at Chopt!

Response from the owner

Hi, Adri. We appreciate you leaving us such a glowing review. See you for lunch soon!

Amparo J
4 months ago

The staff and general manager here are incredibly kind. My mother visited today, and they treated her with so much patience and care, never rushing her. She doesn’t speak much English, yet they treated her with the same respect and kindness as anyone else—which isn’t always the case in many places. I’m truly grateful to the staff for their compassion and professionalism. Thank you so much!

Response from the owner

You are welcome and thank you for the kind words, Amparo. We’ll share this with the team at the York Ave location, so that they can receive recognition for their stellar customer service. See you again soon!

Daly Guillermo
4 months ago

Love this Chopt location. It’s always super clean and the staff is consistently friendly. I also really appreciate the ordering kiosks — thanks to them, the line moves quickly and there’s never a long wait.

Response from the owner

Daly, we are so glad you decided to share details of your experience with us! See you back soon!

Shari Samuel
4 months ago

The restaurant is clean, my cashier Kayla J was so nice and honestly super patient with my large office order. Everything was fresh, delicious and always a go to when we have a long clinic day!

Response from the owner

Shari, thanks for sharing details of your positive experience! We will share this with our team so that Kayla can have recognition for their excellent performance. Hope to see you back again soon!

Stephanie Pisano
Edited 7 months ago

I frequently eat at this location but I doubt I’ll ever return. Sorry if this photo is scarring but I’m still grossed out and this is from last Friday. I was eating (indoors) and after a few bites I look down to see a lantern fly in my food. Almost vomited. Walked it back and got my money back but nothing else was done to set this right. Not sure which ingredient that creature was lurking in but they should have done a deep clean after I returned it… it doesn’t seem like the woman I spoke to at the counter notified any of the staff in the back putting the food together but who knows. Just beware and look at your food while you eat it!<br><br>This now happened over a month ago and I still haven’t heard from anyone at Chop’t despite your reply to me.

Response from the owner

Thank you for the review, Stephanie. Please know that we take this exceptionally seriously. We appreciate you contacting us directly. One of our Support Team members has already responded to your email.<br>

Amy Noelle Setesak
7 months ago

We recently placed a large lunch order from CHOPT for our nursing team — 15 salads and wraps — during one of the busiest times of the day. Xavier Villasuso went above and beyond to ensure everything was handled smoothly. He organized the order with care, patience, and attention to detail, and made what could have been a stressful process feel effortless.<br><br>The entire CHOPT team worked efficiently, and the quality of the ingredients was excellent (as always!). Our group of nurses was truly grateful to enjoy a fresh, delicious meal together.<br><br>Thank you to Xavier and the CHOPT team for your outstanding service and execution. We appreciate your professionalism and the great food you consistently provide!

THE EXPLORERLocal guide
8 months ago

We were at the hospital for regular doctor appointments and decided to try Chopt nearby for lunch. You have to order from a very large computer screen as you enter and pay on the machine.<br>Then when your order is ready, they call your name for pickup.<br>We ordered one salmon miso ginger bowl and one chicken inga bowl. Both were warm bowls. The salmon was a nice size fish but the chicken dish had very little chicken. Both seemed to have too much warm grains and not enough salad and chicken.<br>A few tables to sit inside and a couple more outside. Most orders we observed were take out.

Response from the owner

Thank you for your valuable feedback. We are sorry to hear that you did not receive a satisfactory portion of the chicken from our York Ave restaurant. Please email support (at) choptsalad (dot) com so we can look into this for you.

Adriana Glavan
9 months ago

1st time ordering, my salad was so fresh and tasty and it was ready fast! Will be ordering here at least 2x per week as it’s next to my new job!

Shubhendu DeyLocal guide
9 months ago

I was a big fan of Chopt pre covid. Not sure what has changed but their salad customization options have gone. And now they have pre defined menu like McDonald , which is very demotivating. I really miss the old style of CHOPT salads. Pls get them back. But the atmosphere is very upscale and staff are very efficient.

Response from the owner

Thank you for your recent review, Shubhendu. We apologize for any confusion regarding the navigation of the ordering process/menu. You can still Craft Your Own salad, wrap or bowel at any time. Our Support Team is always happy to assist in answering any questions you may have. Please email details to support (at) choptsalad (dot) com

Paola HerreraLocal guide
Edited a year ago

From the moment you walk in, you feel an atmosphere of tranquility. The staff's attention is incredible; everyone greets you with a smile and is committed to making sure your time there is enjoyable. The food is top-notch; everything is fresh and finely chopped, and their seasonings infuse each ingredient with flavor. The modern design of the place makes everything much easier and faster. This is exactly what the area was needing. Simply spectacular.

Response from the owner

We’re thrilled to hear you had a great experience at our York Ave restaurant, Paola. See you back soon!

Robert AmbrianoLocal guide
a year ago

very clean establishment with very helpful workers the food is always delicious and fresh but very very expensive. Worth it if you can pay the price! Highly recommend

Kristen (Gypsy Monkey)Local guide
a year ago

Saw this when I was coming home on the bus & knew I’d be coming back ! Chopt always delivers on freshness and satisfaction . This location is very well laid out and very efficient in kiosk ordering system . Short wait & was able to sit and people watch out of the large windows . Always have been a fan of the compostable bowls as well . Staff is pleasant so no doubt I’ll definitely be back soon .

Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.

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