The entire staff was very friendly, organized and kind. The establishment was clean. Thank you Moises and Digna for your professional and kindness.
Mediterranean restaurant
CAVA
Gramercy ParkManhattan
Gramercy Park
Manhattan
The brief
About CAVA
Mediterranean restaurant for thoughtful food with customizable greens & grains bowls, pitas & salad.
Health inspection
NYC DOHMH Grade A
Score12(lower is better)
Inspected1/13/2025
Grade A is the highest mark from NYC's Department of Health — about 90% of restaurants earn it.
Community Rating
4.6
out of 5
1,998 community reviews
Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.
Reviews
What diners say about CAVA
15 verified Google reviews
4.2
15 reviews
- 5★
- 11
- 4★
- 0
- 3★
- 1
- 2★
- 2
- 1★
- 1
I love Cava but this location not well managed. One staff to do everything, steak was overcooked and line had to wait few minutes while one staffer doing stuff. Please hire more help and get this location back.
Worst cava in nyc. Lettuce is always going bad, falafel is barely cooked, service is terrible, nobody cares about anything at all. You’d find better service at any McDonald and probably better food too. Don’t eat here if you like buying something of value.
This place is always busy, but I have to give credit where it’s due—the staff does an excellent job keeping things moving and making sure orders are taken quickly. It really makes a difference when employees are friendly and actually smile.<br><br>Recently, I noticed a new employee or manager, Levis, who really stood out. He’s incredibly attentive and seems genuinely engaged with almost every customer. That level of service doesn’t go unnoticed.<br><br>Honestly, it’s refreshing to go out for lunch and not feel like you’re a burden just for placing an order.
I like the food at Cava, I’m overall a fan. This location is okay, it’s neat. Not always the cleanest. I also asked for a water cup, and the girl at the cashier told me they didn’t have water that was working. I had to purchase one for $3.45. Once my purchase was done, I saw someone else get a water cup and they did in fact have water. Yet she refused to give me one. It is NY state law that every establishment that sells food also provides free water. I am not sure if management is telling their staff to lie so that they can upsell ppl on purchasing a drink? Or if she isn’t aware of the rules, which then signifies that management needs to have better training, or if she just didn’t feel like giving me one. Either way, it’s not okay to lie to customers.
This is the best food l ever had. This is a 20+++ plus over chipotle, chipotle sucks!!! And it was my first time having CAVA! DELICIOUS!! thank you Cava. I always pass by it, but today I decided to go in and I'm glad I did. The staff is wonderful . You go Cava!!!
I had an amazing experience at CAVAthe service was truly five-star. Chef Jordan deserves special recognition for their professionalism, attention to detail, and genuine care for customers. The food was fresh, flavorful, and prepared perfectly, making the entire visit outstanding. Compliments to Chef Jordan for setting such a high standard of excellence!
I love Cava so much and I come to this location once a week; and it’s always so amazing!! Isaac and Tay are really kind and hospitable. It always puts a smile on my face when I see them! They are very careful and sweet when making my bowl. This location is great!! Definitely my favorite! :)))
Amazing experience at cava. You can build your own bowl and there are plenty of options for vegans and vegetarians as well. Each option clearly displays the amount of calories and what ingredients are present, so it’s great for people that are cautious about what they are eating and are concerned about how many calories they are consuming. Will definitely come again!
This Cava is my favorite! I’ve been coming here for 8 years and won’t stop! The food is always fresh and the service is great!
Love Cava! Second time here and really appreciate how fresh the ingredients are. It’s the first time I’ve been able to get both rice and salad as a base at a healthy fast casual place. The protein toppings are super savory too. And the eggplant… dip forget it!
Staff is very generous with their servings and this location is super clean with delicious bowl options. Service is fast so coming here between class is always worth it!
This location is my absolute go to! Service is always top tier and the staff make you feel welcomed every time I visit. Pete is extremely friendly and give exceptional service! The food is always fresh and delicious .I love this location !
First-timer, so naturally, I held up the line a little, but they were helpful. Welcoming, as we were warmly greeted. Clean environment. It was not crowded, til it was, and then the afternoon rush was intense. I witnessed grace under pressure, and everyone worked well together to clear the customers. Not exaggerating when I say it was like magic. It happened so fast. Freshly prepared selections. Pricey though flavorful. On a subsequent visit, they ran out of certain condiments/toppings midday, which was concerning since they close late. I'm also not certain how often they're replenished, if they are, but I've had to change orders a couple times because of this.
PROs - different type of salad . Good concept<br>CONs- slow service , soggy felafel.<br><br>Good location and nicely placed . I was in a mood to eat salad and thought of Cava . I used to eat in cava more before .. haven’t had for the last 2 years . I should say that the quality has decreased from what it was before . Service was also a bit slow and the pricing is a little high as compared with other salad shops. I paid about 18$ for a veggie salad and pita chips .<br><br>Wish they give pita chips with the meal . It’s about 3$ .. not bad though. I loved their pita chips . Salad was ok . Quantity was less zzz felafels were a bit soggy . My friend had chicken salad and it was really good . Hope they can make fresh felafels and serve it hot. Billing was quick . Overall I liked it but could be better .. 3 stars ..⭐️ ⭐️⭐️
Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.
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CAVA is listed in the Eat Real Food NYC directory — a curated database of healthy restaurants in Manhattan, verified with official NYC Department of Health inspection data.
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