Lisa
★★★★★a year ago
CaterCow has unparalleled customer service—truly a gem in the corporate catering space!<br><br>I've been using CaterCow to feed the staff at my company for over a year now (about 15 months), and I can't say enough good things about them. They’ve supported me every time I’ve needed help—whether it was a mix-up on my end (more often than I’d like to admit!) or, on the very rare occasion, something unforeseen on the restaurant’s side.<br><br>At one point, there was a hiccup with a restaurant fulfilling an order, and even then, they only reached out to me after they already had a solution in place. They handled all the stress so I didn’t have to.<br><br>Everyone I’ve ever interacted with at CaterCow has been kind, responsive, and genuinely helpful. That level of service feels rare these days.<br><br>I’ve also spoken with restaurant partners who’ve shared the same sentiment—CaterCow supports them, too. It’s clear this platform cares deeply about both the customer and the food provider, which is part of why I specifically chose them over some of the more popular SF corporate catering companies. Many of those gave the impression they were good to corporations but not necessarily to restaurants. CaterCow, on the other hand, is the full package—thoughtful, reliable, and respectful on all sides of the process.<br><br>If you're looking for top-notch service, seamless coordination, and a company that truly cares, CaterCow is it. Highly, highly recommend!<br><br>— San Francisco Venture Capital Firm | Headcount: 15–30 people per day
Response from the owner
Lisa! This is hands down one of the nicest reviews we’ve ever received!! It’s been an honor to serve your team and get to know you over the past 15 months! I shared your review internally, and we’re buzzing that we’ve made this much of a positive impact. Seriously, thank you from the bottom of our hearts!
<br><br>At CaterCow’s core, we are a group of passionate problem-solvers who care about the people we work with and strive to build strong and meaningful relationships on all sides. It sounds simple, but leading with respect and empathy goes a long way, and receiving feedback like this proves that HOW you accomplish something matters!<br><br>I hope you have a fabulous long weekend! Happy Spring :)