Spanish restaurant

Caridad & Louie's Restaurant

Pelham BayBronx

4.2· 2,983 reviewsOpen until 12AM
Caridad & Louie's Restaurant — spanish restaurant — in Pelham Bay — Bronx — NYC
Caridad & Louie's Restaurant interior — Pelham Bay

Pelham Bay

Bronx

The brief

About Caridad & Louie's Restaurant

Unpretentious neighborhood place serving Latin American & Italian dishes in an old-school space.

Health inspection

NYC DOHMH Grade A

A

Score13(lower is better)

Inspected7/22/2025

Grade A is the highest mark from NYC's Department of Health — about 90% of restaurants earn it.

How grades work

Community Rating

4.2

out of 5

2,983 community reviews

Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.

Community-sourced rating

Reviews

What diners say about Caridad & Louie's Restaurant

15 verified Google reviews · 7 with owner responses

3.6

15 reviews

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Lerdy ParraLocal guide
3 weeks ago

I don’t have enough words to express how amazing the staff is and how excellent the food is. The attentiveness is marvelous. After coming from a bad experience elsewhere, this restaurant and their staff never fail. I’ve been here many times and haven’t had a single bad experience.<br>The only reason for a 4-star atmosphere rating is that the takeout area is combined with the main seating area, which takes away slightly from the elevated experience they are trying to create. Otherwise, flawless!

Response from the owner

Thank you for the incredible review! We're thrilled that our food and staff always deliver a great experience for you.<br><br>We also appreciate your note about the takeout layout. Thanks for your loyal support, see you soon!

Arleen HurtarteLocal guide
3 weeks ago

I've been coming here for about 10 yrs and love the new layout and upgrades they recently made. I do wish they were friendlier especially at the counter. The food service can be better streamlined because they are all working over each other. Overall, good food and convenient parking.

Response from the owner

Hi Arleen, we really appreciate your honest feedback about the counter service and workflow. We're sharing this with our team to help us streamline things and ensure a friendlier, smoother experience next time.<br>Hope to see you again soon!

Joel MonserrateLocal guide
a month ago

Food was good and they give you a big portions plenty parking as well.

Response from the owner

Thank you for your feedback Joel!

Brianna Crespin
a month ago

I order from here a lot. Food is usually good but sometimes the chicken tenders have like nasty pieces instead of being a solid tender. Most days good but sometimes I have to throw out a lot of pieces. Other than that great restaurant.

Response from the owner

Thanks for your comment! We really appreciate you being a regular customer, and we'll be sure to share your feedback with our team. Hope to have you back soon!

Maria Maria
2 months ago

The food was not seasoned enough very bland rice and chicken. The gratuity was automatic and I was charged $13 forced tip and $5 for using a credit card. I will never eat here again. Super expensive and the food is not even good. I was charged $21 for chicken fingers and mashed potatoes. Baked chicken with white rice single portion was $19 the whole experience was a waste I should have saved my money we spent $97 for basic under seasoned food.

Response from the owner

Hi Maria, thank you for your feedback. We’re sorry to hear about your experience.<br>We’d like to clarify that gratuity is optional, and it’s noted at the bottom of the receipt that it can be removed if you choose. We’ll also share your comments with the team as we continue working on improving the overall experience.<br>We appreciate you taking the time to let us know.

M Rod
2 months ago

I had a bit of a mixed experience at this restaurant. On the positive side, the service really stood out—our waitress was attentive, friendly, and made us feel genuinely welcomed throughout the meal. The restaurant itself was also very clean, which I always appreciate, and the ambiance was decent enough for a relaxed dining experience. Another big plus was the easy availability of free street parking, which made the visit convenient from the start.<br><br>Unfortunately, the food didn’t quite live up to expectations. The mofongo, which I was really looking forward to, was disappointing—it was dry, lacked flavor, and had very little chicharrón mixed in, which made it feel incomplete. The tres leches cake also fell short, with a subpar taste that didn’t capture the richness and sweetness I was expecting. To top it off, the sangrias seemed watered down and didn’t have the bold, refreshing flavor they should have.<br><br>Overall, while the service, cleanliness, and convenience were definite highlights, the food and drinks left a lot to be desired.

Response from the owner

Hi, thank you for your detailed feedback, we really appreciate you taking the time to share it.<br><br>We’re glad to hear you enjoyed the service, cleanliness, and overall atmosphere. We’ll also share your comments about the food and drinks with the team as we continue working to improve.

Maritza Cintron
3 months ago

I order often since it is almost as good as my cooking lol..<br>Whenever I order besides the food being delish.. They always get my order right and are efficient.<br>Today I ordered to go but unfortunately due to circumstances beyond my control due to a gas leak I was forced to ask to now have a table.<br>I know that is a simple resolution. However I did not have to do much explaining and I was accommodated immediately.<br><br>Thank you for your the great customer service.

Response from the owner

Hi Maritza, thank you so much for your kind words and for your continued support!<br>We’re really glad you enjoy the food and we’re also happy our team was able to accommodate you quickly during an unexpected situation. <br><br>We truly appreciate you and look forward to serving you again soon!

Aryen LaboyLocal guide
3 months ago

This place is known for cheap quick Spanish food at a reasonable price. But I didn’t know they also charge 40.00 for two 6oz drinks….. stay away from this place. Food was just ok. Drink wasn’t even that good…. Definitely wasn’t happy with the price gouging

NULU LABOYLocal guide
4 months ago

Look at my reviews if I like, I like. However this one…2 stars, the food wasn't great, but mainly as a warning to others; DO NOT ORDER ALCOHOL HERE. Our total was $176, but the actual food cost was only $80. The rest was two tiny 12 oz drinks ($20 each) plus tax and tip. Completely unexpected and overpriced for a casual Bronx diner."

Felicia PurvisLocal guide
4 months ago

So I ordered porkchops with rice and black beans. The lady who served me was less than pleasant, especially when I asked if I could change to yellow rice instead and she said "no white rice!" WTH I thought you had a choice at Caridad? At least the food was good!

I Remember The GoatLocal guide
5 months ago

I used to enjoy this place, the food use to be tasty and the portions were worth the $. But I recently went there and I ordered the pork chunks that are usually flavorful and came with a good amount of chunks for the price, this time I got a plate full of rice and literally 5 chunks. I was in the car excited to get home and enjoy my food ut once I reached home and saw what I was given I was really disappointed, then I said oh well at least i will enjoy the taste... nope the rice tasted old and I got way more fat than meat on my 5 small chunks of pork! And they didnt even give me the garlic sauce they usually give... DISAPPOINTED!!! The only reason I didnt give one star is bc I remember what it use to be... I must say I really hope they dont continue these new practices

NyelexLocal guide
a year ago

Great place for a wonderful hearty meal. The food is delicious and they have a wide variety of meals. Some of the meat needs a bit more flavor. Freshly made food with tasty drinks. The restaurant is spacious and clean.

M BLocal guide
a year ago

Good place to eat & have drinks with friends. Be prepared to be full. The restaurant is open till 12AM which is great. I like their music but they also play different types of music if you ask them nicely which was a plus 👍🏻. Try out the "Morir Soñando" when you go it's it's a Dominican juice (think like Piña colada but without liquor). Cocktails are also pretty good, you can also make your own requests just ask ahead.

Tamika HuntLocal guide
a year ago

Delish food, great atmosphere and service. My family and I went to have dinner with a friend at this location (Gun Hill). Great service (both English and Spanish), delicious mofongo and Steak as well as flan with coffee with milk and black. Excellent experience! Parking was a bit hairy during dinner hours (Saturday night around 6 / 7 ish). There is a small lot but it stayed full. Aside from that comfortable seating. Chill atmosphere. We will be back!

KennyMac GamingLocal guide
2 years ago

The combination of white rice, beans, and Pernil creates a delightful symphony of flavors, with the tender Pernil complementing the simplicity of the rice and beans. The sancocho soup offers a rich and hearty experience, with a medley of ingredients creating a comforting bowl of warmth. The Mexican tacos showcase a burst of authentic flavors, with each bite delivering a satisfying blend of spices and textures. Lastly, the chicharrones de pollo are a savory delight, providing a crispy exterior that gives way to succulent and flavorful chicken. Overall, a diverse and satisfying culinary experience. Alongside the exceptional food, the service was outstanding, enhancing the overall dining experience with attentiveness and warmth. A culinary journey that satisfies both the palate and the soul.

Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.

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