California Pizza Kitchen at Atlas Park

i love CPK so much!! it is my favorite chain restaurant. the club pizza is sooo good. i am so mad though i wanted the red velvet cake that i always got there for free for my birthday and they don't have it anymore they better bring it back.

Absolutely disgusting. We sat down at the table to the right of the entrance, near the back of the restaurant underneath the Chrysler building picture and next to the takeout door — and there were 3 water bugs crawling underneath our table. Not off to the side, not outside — right under where we were sitting and eating. It’s one of the most unsanitary things you can encounter at a restaurant and the staff acted like it was barely an inconvenience.<br><br>They moved us to another table but not a single person came over to apologize or check on us. We had to track down a manager ourselves. And after we found him and explained what happened, his big solution was offering us a free dessert. That’s the compensation for sitting above a nest of water bugs.<br><br>The service after we moved was a joke. Completely ignored, visibly avoided by our server — you could tell it was on purpose. Like we were the problem for saying something about a pest infestation. The audacity is genuinely unbelievable.<br><br>Then at the end of the meal we try to redeem the free dessert they offered us. 25 minutes go by. Finally a different server walks over and asks what we ordered because the system apparently “blacked out.” So we waited nearly half an hour for a dessert we were owed, only to find out nobody even put it in. At a restaurant where we just watched bugs crawl under our table.<br><br>We are not people who complain. We gave them every opportunity to make it right. They failed at every single step. They’re lucky we didn’t call the health department on the spot because they absolutely deserved it. Stay far away from this location.

Only been here a few times. I went with my daughter for a quick bit late night around 9ish. Quite the way I like it not to many people. Service was good and polite. Restaurant was so/so I seen food on the floor dont know if they didnt see it or didn't care to see it. But again this at night. Bathroom was clean . We sat out side by choice , we ate , we paid and left.

I hadn’t been to this CPK in about a decade, but my girlfriend and I wanted a local dinner spot one night so I figured we’d revisit an old classic. Fast forward about 4 visits later and I’m convinced this place measures time using a sundial.<br><br>Two out of the four times we never got the bread and oil dip. At this point I’m assuming it’s a secret menu item you have to unlock. Water only arrived automatically once, which felt oddly generous.<br><br>Every single visit, I’ve had to remind the server about something we already asked for because apparently requests here are more of a friendly recommendation than an actual task.<br><br>The biggest issue is how insanely long everything takes. Getting the check here feels like applying for a mortgage. You ask once, wait 15 minutes, ask again, wait for boxes, wait for the boxes to come back, then wait again for the check like it’s being approved by corporate headquarters.<br><br>And the craziest part was during one of the visits with the same waitress we’ve had twice now. I asked for the check… and she literally walked out of the restaurant. Not “went to the back,” not “helping another table.” I watched her physically leave the establishment. She disappeared for about 20 minutes after I asked to pay. I genuinely started wondering if my check got sent to another location for processing.<br><br>The food is honestly good, which is the only reason I’ve kept giving this place chances. But after four visits of the same problems over and over, I’m running out of patience. From now on, I’m thinking of just driving over to California to pickup my orders myself.

I rarely leave negative reviews because I work in the hospitality and service industry myself, and I fully understand the impact a bad review can have on a business. However, after last night’s experience at California Pizza Kitchen – Atlas Mall, staying silent would be irresponsible.<br><br>I visited on February 27, 2026, at approximately 9:00 PM with my family, and the experience was unacceptable from start to finish.<br><br>We waited 30 minutes just to have our order taken, followed by another 45 minutes for the food to arrive. Unfortunately, the problems only escalated once the food finally came out.<br><br>My son’s burger was specifically ordered without vegetables, yet it arrived 44 minutes later, cold and completely covered in lettuce. What is most concerning is that neither the server nor the kitchen manager noticed an error that was visually obvious. This reflects a serious lack of quality control and attention to detail.<br><br>My salad, advertised with steak cuts, contained only four tiny pieces of meat, which is far from what any reasonable guest would expect. Meanwhile, my other son’s chicken Alfredo pasta arrived with virtually no Alfredo sauce at all, turning what should have been a simple dish into a dry and disappointing plate.<br><br>While the restaurant itself was not dirty, it was visibly neglected and poorly maintained, giving the impression of operational disorganization rather than normal peak-hour pressure. The General Manager can easily verify everything described here by reviewing the security cameras from that evening.<br><br>I have no interest in wasting more time listening to explanations or excuses for what was, frankly, a complete operational failure.<br><br>It is genuinely disappointing because the location itself has great potential. With proper management, accountability, and attention to execution, this could be a strong restaurant. Right now, however, it feels like the team is putting significant effort into doing everything the wrong way.<br><br>I hope leadership takes this feedback seriously and implements meaningful changes, because guests deserve far better than what we experienced.

I ordered the avocado egg rolls from California Pizza Kitchen, and I’m genuinely confused. How are you supposed to eat egg rolls with sauce cups that are barely half full? One dip and it’s gone. That doesn’t make any sense. If the sauce is part of the dish, it should actually be enough to eat the dish. For the price, this feels careless and disappointing. Definitely not the experience I expect.

My companions and I spent a few hours in the Bronx and chose to dine at CPK because we like the convenience of Atlas Park.<br><br>After being seated by the pleasant hostess we were greeted by Ariella, our server, who seemed to perform double duty as the bartender. I was asked if I was a member of their rewards program and gave the server my phone number so she could see if I had any rewards or special offers (I didn’t).<br><br>We skipped the appetizers and focused on the lunch menu, which, like most other chain restaurants these days offers a two-item deal. I ordered the BBQ chicken salad and a mushroom/pepperoni/sausage pizza. While we waited for our entrees, the server brought us a small plate of bread and olive oil, which was a nice, unexpected treat.<br><br>I enjoyed my meal and felt that the portion and quality were worth the $13.99 price. For dessert, we ordered the butter cake and build-your-own sundae. I thought the butter cake, which comes with vanilla ice cream and whipped cream was quite good, but would’ve been better if the entire cake was as warm as the center. I still recommend it.<br><br>I enjoyed my CPK experience and would consider adding it back to my rotation.<br><br>CPK does not validate parking, FYI.

I keep giving you a chance but the food is terrible and the service as well. I waited approximately 40min for a salad and I would have kept waiting had I not asked another server where is my salad. Needless to say it was cold (the steak and home fries), soggy and just terrible. Mac and cheese also real thin on the cheese. I mean how can you have such poor cheap meal such as Mac and cheese. Eww. I’m done with CA pizza. No wonder it was empty vs Chillys 45min wait.

Disappointing to say the least, came in on a saturday night with my toddler . And once i sat i immediately recognized that the server was not too enthused about the hosts seating selection. When he came over and introduced hisself it was as if he was in a rush, i ordered an appetizer and wasnt offered a drink once he got back i ordered a drink and my toddlers meal with a drink. He didnt offer or sell anything to me at any point didnt even tell me if the kids meal came with a beverage or not. In fact he wasnt even aware of what was in the drink that i ordered.<br><br>Someone brougth the meal out and i never received the drink. I fanned him down to ask about it still never received it. I then asked another staff member to get me the drink and she did . Meanwhile my toddlers meal was already finished. I stacked plates during dining and not once did he remove any of them any time that he came back. It was as if he tried to stay away from our table intentionally. I havent dined at cpk in a while so i was excited to get a full course meal. After the service we received i was no longer interested in spending another dime in an establishment that i wasnt welcomed . I cashed out, still tipped him the bare minimum and went on my merry way. It is worth mentioning that the other staff members were polite ESPECIALLY the individuals at the host stand who were bubbly and being friendly to my toddler both on arrival and departure. Thank you individuals.

One of my favourite Pizza 🍕 excellent quality I don’t know why they are closing there branches all over the world

Grilled chicken from ceasar salad is good. The lettuce used in the salad is kinda not fresh anymore you see the color from the ends of it. Liked the zucchini pasta. Not too salty. We ordered club pizza. Tastes like a homemade avocado bacon sandwich.

Last Saturday, we visited California Kitchen and had a wonderful dining experience. The ambiance was inviting and lively, perfect for a casual outing. Leo, our waiter, was exceptionally attentive and polite, ensuring our needs were met promptly and courteously.<br>The menu offered a delightful variety of California-inspired dishes, all prepared with fresh ingredients. We ordered multiple dishes. Overall, California Kitchen provided a fantastic combination of excellent service, delicious food, and a warm atmosphere, and we look forward to returning soon!!

I had a fantastic experience at California Pizza! The customer service was truly excellent—friendly, attentive, and professional from the moment I walked in. My order was taken promptly and served without delay, which I really appreciated. The food was incredibly fresh and flavorful, clearly made with quality ingredients. The entire establishment was spotless, with a clean and welcoming atmosphere. I’ll definitely be coming back and recommending it to others!

Food was delicious and fresh. With drinks, some of the people in my group were served alcoholic beverages. Two of the three drinks were on the weaker side, but the third was fine.<br><br>The service was great, we were seated in Jenny's section and she was very hospitable.<br><br>As for the atmosphere, there was a consistent, loud high pitched sound that was in the background during out evening visit, it would be a deal breaker for visiting again.

Food was not bad. Service was good, but at the beginning, our waiter somehow thought someone else was helping us, so we waited a while to place our order. They came over to apologize and were attentive after that. Also to note, some of the prices on the menu are not up-to-date. For example, the kid's sundae was supposed to be $1.79 per the menu, but they actually charged us $2.99. (It was not worth $2.99.)