BJ's Restaurant & Brewhouse

My family and I recently visited BJ’s Restaurant, and unfortunately, this was one of the most disappointing experiences we’ve had there.<br><br>I frequent this location and have always had good experiences in the past, but I had never had this particular waitress before.<br><br>The service felt very rushed, yet our food took an extremely long time to arrive. My son sat waiting for his burger and fries for about 45 minutes while the rest of the table had already finished eating and was getting ready to leave. My nephew’s fries also took an unusually long time, and after waiting so long, we had to go ask about the missing food ourselves.<br><br>To make matters worse, the Chicken Alfredo arrived without the chicken. Throughout the delay, our waitress never acknowledged that the food was running behind or offered any updates. She simply said she would be back and left us waiting without any communication.<br><br>I understand restaurants can get busy, but keeping customers informed goes a long way. Being rushed while also waiting 45 minutes for basic menu items made for a frustrating dining experience. As a regular customer, this experience was very disappointing and not what I’ve come to expect from BJ’s. I hope management addresses these issues because no family should have to sit through such poor communication and long delays.

Kit was an excellent server! She was friendly, attentive, and made sure we had everything we needed throughout our meal. Her positive attitude and great service made our experience at BJ’s even more enjoyable. Thank you, Kit!

What should be amazing is being run into the ground. The food was good, the service was lacking: calamari and avocado egg rolls were great, baby back ribs a little dry but tasty, steak that was supposed to be medium well was cooked doner than done...no pink near it, but it was still ok. I specifically asked for lightly steamed broccoli lightly salted, I received asparagus... Our server didn't write our orders down. I had to ask another server to find our server to get the mistake corrected, she came by a good while later.<br>The service and our server's attentiveness was poor. Our server took our drink order and didn't return for 15 minutes; we were seated near the bar. She took our appetizers and meal orders together, appetizers were delayed. Someone else delivered the appetizers, without small plates. Our server popped up with the plates when there was 1 of 6 eggrolls and 4 or 5 stray calamari left. I asked for a refill on my soda, 5 minutes later went to the restroom (which desperately needed attention) waited for the one clean stall, came back to the table 10 minutes later (our server had gone outside the front of the restaurant) and still had to wait 10 minutes more before my drink arrived. I know they can do better, I've been here before and the food and service would get 5 stars. I enjoyed the meal only because I got to share it with my friend who I had not met up with in a good while. I will give them another chance dining in, but I feel they do better with to-go orders right now than in- restaurant dining, in this case.

Nice atmosphere came here for my daughter’s birthday. The place is smaller than I thought, it looks bigger on the outside. Our waiter was very nice. The food was good. We had wings , burgers, chicken, pasta and dessert. No complaints. Definitely recommend, oh and drinks delicious.

Good restaurant we went there 5/2/2026 my sister, and my niece were too It was a family. I ate a burger and fries and pizza and they taste so good. Rest of the family eat random chicken. And meat. The problem is is expensive for 8 people.

I had an AMAZING experience at BJ's Restaurant & Brewhouse on 4/14/26! My sister and I were originally headed to BJ's Wholesale Club to do some shopping, but we decided to stop here first--and I'm so glad we did!<br>From the moment we sat down, our server/bartender Sherese was absolutely incredible. She was super attentive, friendly, and made us feel so welcomed. Her customer service was top-tier--honestly, her manager should recognize her and give her a raise because she truly goes above and beyond!<br>Now let's talk about the food... WOW. My sister ordered the full rack of ribs and they were very meaty, tender, and packed with flavor. She paired it with a fresh salad, New England clam chowder, and a baked potato--everything was on point.<br>I had the Tatonka bone-in wings and they were cooked to perfection--juicy, flavorful, and absolutely delicious. I also had the New England clam chowder and guacamole with chips, and every bite was bursting with amazing flavor. I finished it all off with a nice cup of tea with lemon, which was the perfect touch.<br>Everything from the food to the service was excellent. This spot is definitely a must-visit if you're in the area. We came in just to eat before shopping, but ended up having such a great dining experience that we were too full to even go shopping--we just went home to relax!

Nice laid back atmosphere. Wide menu selection. Service is great for the price.

A random IG recommendation on my algorithm tipped me on this place and I've been looking for an excuse to head to Valley Stream at some point so coming here for lunch was the golden opportunity for it and I enjoyed my time here.<br><br>The waitress I had, Parice is definitely a gem and of the best servers I've ever had as she was very attentive and brought my food in a timely manner. The food I ordered, she brought to my attention were both lunch specials which definitely saved me some money as opposed to what I already had in mind if I just ordered it straight from the regular menu.<br><br>Scoping the place out while waiting for my food, it's pretty large, decorated pretty well and had about several TVs lined up in each section so this would be a jumping spot for a sporting event such as Super Bowl Sunday or the upcoming FIFA World Cup this year. Wasn't too crowded for there were about 5 other tables that were taken excluding mine.<br><br>What I had for lunch was a Caesar salad as an appetizer, the All American Smashburger combo with fries and a personal pan pizza as an entree along with a cookies and cream pizookie for desert with Root Beer as a beverage. The food was absolutely sublime to the well made burger, aptly seasoned fries, the pizza with a mess of toppings on it and the desert which was modest looking but packed flavor and it was all for just merely $33 and change. Shows that you can get an affordable and filling meal if you observe the menu well. This spot is awesome and has something for everyone. Shout out to the BJ's and everyone in it.

Dante was very kind and helpful at our table his customer service and attention to detail was first class . Great Service!!!!!!

it was pretty empty at around 9pm on a saturday; it’s a very nice cozy interior. there was one very friendly lady with her long black hair in a braid serving us— i wish i caught her name. she was extremely personable and always checking in on our table and those around us. i noticed she was the only one running the tables while most of the other staff were just standing around or doing light cleaning. highly recommend their buffalo hot honey sauce with boneless or bone in wings. their ribeye dinner was also very delicious with a lot of flavor.<br><br>i do not recommend getting the wedge salad as it’s very pungent with bleu cheese, get the caesar if you’re going to get a side salad. had the santa fe salad in the past, it’s good.<br><br>i love their rootbeer here as well. on weekdays they have some really good $13 meal deals with a complimentary pizookie. will be back!

We ordered soup, steak, and pizza, and everything was delicious with fresh, high-quality ingredients.😋<br>The atmosphere is cozy, nostalgic, and very pleasant. The staff were extremely kind and welcoming.🥰<br>We were also offered a complimentary dessert at the end (I believe it was cinnamon bread with ice cream).<br>Overall, a great experience<br>I highly recommend this place.🤩

No, This place is not associated with BJ's Wholesale Club, they are their own separate entity. My family and I stumbled upon this place out of curiosity one day and decided to give it a try. Their menu is looonnnggg, most of it is pretty good. The ribs, the steak, burgers, chicken sandwich, wings and desserts are pretty good. You can stay away from the Pizza and pasta. You better not leave with a signature Pizookie. We came back 3 times in about an 8 day span, I love that they play obscure sports on the TV.

I had the pleasure of coming here after a long day of shopping and running errands. Never heard of this place till my visit but will definitely be back.<br>Food was really nicely seasoned and delicious. Menu has a nice selection to choose from. They have pizza, seafood, steaks, ribs, tacos & salads. Its a very versatile menu. Also, the Dessert was the bomb! I had the triple chocolate Pizookie.<br>For beer drinkers, they have a large craft selection to choose from. Cocktails looked good too.<br>I will be back but i was pleased for my first time there.

It’s my first time visiting this establishment and my last time. The atmosphere is too loud….I mentioned it to the waiter to turn the music down a bit because she could barely hear me. She was rude and kept rushing us to order. The food was horrible and not well cooked. This was for my husband’s birthday and he’s very upset at how we were treated. The waiter charged for items I didn’t take and items that she never brought to the table I had to correct her. She was so incredibly rude to the point that I will never recommend this place to anyone. I didn’t bother to take pics of all my food because I wasted a $170 down the drain of hard earned money.

I had a great experience at BJ’s Restaurant! The atmosphere was welcoming, and the service was friendly and attentive. The menu had a wide variety of options, from delicious steaks and seafood to their signature deep-dish pizzas. Everything we ordered was fresh and flavorful, and the portions were generous. Their house brews were a nice touch, offering a great selection to pair with the meal. It’s a great spot for a casual night out with friends or family. I’d definitely return for another visit!