Japanese restaurant

Benihana - New York West

Midtown EastManhattan

4.3· 6,215 reviewsClosed now
Benihana - New York West — japanese restaurant — in Midtown East — Manhattan — NYC
Benihana - New York West interior — Midtown East

Midtown East

Manhattan

The brief

About Benihana - New York West

Hibachi chain serving Japanese dishes grilled tableside by theatrical chefs.

Community Rating

4.3

out of 5

6,215 community reviews

Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.

Community-sourced rating

Reviews

What diners say about Benihana - New York West

15 verified Google reviews · 15 with owner responses

4.7

15 reviews

5
12
4
2
3
0
2
1
1
0
MajoLocal guide
2 weeks ago

Great Service, we had reservations and it was so smooth, our server was very attentive, kind and patient! it got busier after a while but her service was impeccable, i wish i had ask her name tho, overall great service, food delicious and fresh.

Response from the owner

Thank you, Majo! We're happy to hear that your reservation experience was smooth and that you enjoyed the attentive service and delicious food. We look forward to welcoming you back to Benihana - New York West!

Amyah Thompson
3 weeks ago

The experience was amazing! Saha was our cook for us and he did a wonderful job serving us! I will definitely be coming here again 🙂

Response from the owner

Thank you, Amyah! We're happy to hear that Saha made your experience amazing and that you plan to visit us again. We look forward to welcoming you back to Benihana - New York West!

Tanisha Crawford
3 weeks ago

Mizan was amazing! We came here to celebrate my son birthday and he made the experience enjoyable! The food was very tasteful as well!

Response from the owner

Thank you, Tanisha! We're happy to hear that Mizan made your son's birthday celebration enjoyable and that you found the food tasteful. We look forward to welcoming you back to Benihana - New York West!

Ti OLocal guide
2 months ago

Went during happy hour food was good but I wasn't a fan of teriyaki chicken wings(forgot to take a picture). Also portions were good for happy hour which I appreciated. Shrimp tempura also could have been more flavorful. All in all I would go again.

Response from the owner

Thank you, Ti! We're happy to hear you enjoyed the happy hour portions, but we're sorry the teriyaki chicken wings and shrimp tempura didn't meet your expectations. We look forward to welcoming you back to Benihana - New York West!

kashawn white
2 months ago

he was a great entertaining chef. he kept us engaged in his performances. i would love to see him again. me and my birthday boyfriend are the last in the restaurant with one other lgbtq+ couple that also has a birthday and i could say we all are very happy with this last chef cooking of the night

Response from the owner

Thank you, Kashawn! We're happy to hear that your chef made your experience entertaining and memorable for your special celebrations. We look forward to welcoming you back to Benihana - New York West!

Gregory McCall
2 months ago

My first time visiting and the food was divine! Saha didn’t an amazing job in the little funny entertaining show that he did. I’ll be returning back again soon.

Response from the owner

Hi Gregory McCall! Thanks so much for sharing your experience. We’re thrilled you had a great time at Benihana New York, and we look forward to serving you again soon.

Albert KLocal guide
3 months ago

Fun experience and great chef. Lots of fun energy and a smile, even though they must do this thousands of times a year.<br><br>Great for groups and birthdays and enjoyed the service and energy.<br><br>Food portions and quality were excellent!

Response from the owner

Dear Albert K, we truly appreciate your review. Thank you for choosing Benihana, and we look forward to serving you again for another delicious hibachi experience.

Chris DutcherLocal guide
Edited 3 months ago

We had an experience that didn’t meet expectations.<br><br>We made a reservation for 6:30pm on Sunday. When my wife arrived on time she was told there wasn’t a table available so she grabbed a drink and figured no big deal.<br><br>We had to wait 1.5 hours to be seated.<br><br>There were more than 100 people in the lobby with no room to walk and created a fire hazard in my opinion.<br><br>After we were seated all went smoothly until they forgot to add on the rice and noodles as we wanted both.We eventually received them.<br><br>Our waitress was kind but I never received a drink refill but my friend right next to me did as well as that half of the table.<br><br>The food was all cooked well and was delicious.<br><br>But when the filet mignon was added to the plate it looked as if we received a child’s portion.<br><br>We have visited this location for lunch before and received more of a portion.<br><br>In the past we have eaten here on the weeknights and lunch and have had no issue.<br><br>It appears they have a reservation problem they refuse to correct as I’ve read many other reviews stating the same issue.<br><br>Why even take a reservation if you don’t seat people within reason.<br><br>If you’re going to eat here I don’t recommend on the weekends.<br><br>There are plenty of other restaurants that honor their reservation system.<br><br>Benihana also asked me to email them to let them know about the situation in full detail.<br><br>I sent an email and never received correspondence.

Response from the owner

Dear Chris Dutcher, Thank you for sharing your feedback. We’re disappointed to learn that your visit was not up to the standards we strive for. Your experience matters to us, and we’d like the opportunity to make things right. Please reach out to us at www.benihanalistens.com.

Jeff NovichLocal guide
3 months ago

Super fun experience with Haque!! He was the best. Had lobster tails and fried rice. So good!!! Watch out for the volcano 🤘🤘. Bring your whole crew. This is our 2nd time. Can’t wait to come back ❤️❤️

Response from the owner

Thank you, Jeff Novich! We’re thrilled that you enjoyed your visit to Benihana New York. Our goal is to provide great Japanese food and a memorable hibachi experience every time.

Gabriela AlbuquerqueLocal guide
3 months ago

The Seven Seas experience was absolutely incredible! From the moment we arrived, everything felt immersive, magical, and so well put together. One of the highlights for me was the Mermaid Brew cocktail — not only beautiful but also delicious and perfectly balanced.<br><br>A special shoutout to our waiter Gabi, who was so kind, attentive, and made the whole experience even more enjoyable. And of course, Chef Milton was amazing — his performance and presentation were outstanding and he truly delivered on every level. You can really see the passion and talent behind what he does.<br><br>Overall such a fun and memorable experience. I would definitely recommend it and can’t wait to come back!

Response from the owner

Thanks, Gabriela Albuquerque! We’re so glad you stopped by. Whether you’re here for the Benihana hibachi or sushi rolls, we hope you enjoyed every bite.

Christopher Wallingsford
3 months ago

Benihana is always are go-to for birthdays. We had a fantastic time visiting the location on 56th St. in Manhattan. Everyone was so nice and the service was great. Thank you Benihana NY West for a wonderful birthday dinner celebration.

Response from the owner

Dear Christopher Wallingsford, thank you for including us in your celebration. We hope we were able to make your special occasion even more memorable and look forward to hosting you again soon in our New York location.

Genesis Ruiz rafael
3 months ago

I had a great experience at Benihana. The waiter, Eden, and the chef, TU, were both very friendly and helpful throughout our visit. They made the experience enjoyable and welcoming.<br>The chef did a great job preparing the food, and it was fun to watch the cooking right in front of us. The service was excellent, and they made sure we had everything we needed. It was a great experience for me and my son, and we really enjoyed our time. I would definitely come back again. Thank you Eden and Tu.

Response from the owner

Hi Genesis Ruiz rafael! Thank you so much for sharing your kind words with us. We’re thrilled to know you had a great experience at Benihana New York, and we can’t wait to welcome you back again soon! We're proud to be a Japanese restaurant where memorable meals happen.

Foodie EliteLocal guide
4 months ago

Next-Level Hibachi!<br><br>We tried the Benihana’s Wagyu World which was a six-course meal that’s just as much a show as it was dinner. From the fire-filled hibachi performance to every sizzling bite, this is a full-on upgrade.<br><br>For the main, you have the options to choose:<br>- A5 Japanese Tokyo Broil<br>- Australian NY Strip<br>- American Masami Ribeye<br><br>Comes with:<br>Hibachi Shrimp Appetizer • Onion Soup & Salad<br>Hibachi Vegetables • Steamed Rice + Sauces<br>Japanese Hot Green Tea • Ice Cream or Sherbet<br><br>From the sizzling fire show to melt-in-your-mouth wagyu, every bite is pure spectacle. Are you ready to take your hibachi game to the next level?<br><br>Follow me @foodie.elite on IG and Tiktok for more!

Response from the owner

Hi Foodie Elite, thank you for sharing your experience! We’re so glad you enjoyed your visit to Benihana New York. Your support means a lot to us!

Hikari FleurrLocal guide
4 months ago

Had such a great experience at Benihana. The food was so good, and I especially loved the soup, it was the perfect start to the meal. Kathryn at the host stand was so friendly and welcoming from the moment we walked in. Mark, the manager, was very accommodating, and Jalen, the general manager, was so kind and made sure we felt truly taken care of. Overall, the hospitality was amazing and I left feeling genuinely welcomed. I’ll definitely be back.

Response from the owner

Dear Hikari Fleurr, thank you for visiting Benihana and sharing your experience. We’re glad you enjoyed your time with us and look forward to serving you again at our Japanese restaurant.

Anca SamoilaLocal guide
5 months ago

The food was very good, the atmosphere was great—quite noisy, but in a pleasant way. I would recommend having a coat check, because after this experience your clothes will smell strongly of smoke. I went with two children, and they were very excited and enjoyed the experience a lot.

Response from the owner

Hi Anca Samoila, thank you for sharing your experience! We’re so glad you enjoyed your visit to Benihana New York. Your support means a lot to us!

Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.

Been here? Share one sentence.

No account needed. One honest sentence about your experience. All submissions are reviewed before publishing.

0/280

Anonymous · Reviewed before publishing

Was the health and dietary information on this page accurate?

Explore

Benihana - New York West is one of many healthy restaurants in our directory. See Midtown East restaurants by health grade, healthy restaurants in Manhattan, and NYC restaurant health inspection grades.

Benihana - New York West is listed in the Eat Real Food NYC directory — a curated database of healthy restaurants in Manhattan, verified with official NYC Department of Health inspection data.