Stephany J. CervantesLocal guide
★★★★★5 months ago
We visited Bar Burger this evening with our family. The area was very packed, and service was slow at first. Unfortunately, the hostess with blonde hair experience was disappointing, the booth section wasn’t offered to us until another customer arrived and there were no other seating options left, even though it seemed we could have had that choice earlier. The host also came across as a bit aloof and more focused on chatting with coworkers than engaging with guests.<br><br>That said, our server truly turned the experience around. She was attentive, kind, and thorough when taking our order. Honestly, she would have made a much stronger host than the one who greeted us.<br><br>The environment itself is small, intimate, and cozy, which we enjoyed. The food was delicious, filling, and satisfying — a great option when you want to step up from fast food without committing to an overly expensive night out. It felt like a solid middle ground for a family dinner for four.<br><br>Overall, great food and a wonderful server, but the front-of-house experience could definitely be improved.
Response from the owner
Hello Stephany,<br>Thank you for sharing your experience with us. We’re really sorry that your visit got off to a rough start—waiting for service and feeling overlooked at the door is frustrating, especially when you’re out with family. That’s not the first impression we want anyone to have. We’ll be addressing the seating and guest-interaction concerns with our front-of-house team. We’re also very glad to hear your server made such a positive impact. We’ll be sure she’s recognized for taking great care of you. Thank you for your honest feedback. We hope to have the chance to welcome you back and give you the experience you should have had from the start.<br><br>-Broadway Team