Fast food restaurant

Arby's

Middle VillageQueens

4.1· 2,137 reviewsOpen until 2AM
Arby's — fast food restaurant — in Middle Village — Queens — NYC
Arby's interior — Middle Village

Middle Village

Queens

The brief

About Arby's

Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.

Community Rating

4.1

out of 5

2,137 community reviews

Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.

Community-sourced rating

Reviews

What diners say about Arby's

15 verified Google reviews · 14 with owner responses

3.4

15 reviews

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Christian Darnowski
a week ago

I want to take a personal, amicable shoutout to Anthony. He’s one of the greatest fast food employees I’ve had the pleasure of being served by. His rockstar attitude, patience, and sense of compassion for my needs is unparalleled. I really hope he makes it far in this industry or whatever he does in life, he has a great spirit ❤️❤️❤️❤️

Response from the owner

We need more people in the world like Anthony! It takes a truly special individual to deliver unparalleled care and energy behind the counter, and we are incredibly proud to have him on our team. Your kind words about his future mean the world to us, Christian. Thank you for taking the time to uplift a true rockstar—we will definitely pass the love along to him!

lilly banana
2 weeks ago

Employees touch raw chicken and dont change their gloves, i see them touch other surfaces with the same gloves. Then go back to make my sandwich. This is disgraceful???? is there any management here??? people need to be retrained?? or even fired. This is a major violation.

Response from the owner

Lilly, we take these reports very seriously as the health of our guests is our top priority. We are escalating this to our Quality team.

Pachu
a month ago

Omg!!! Such a welcoming environment 🔥 As soon as I entered there was a welcoming tune of "Happy Here" playing and I couldn't help but dancing 💃 but the food... 🔟/🔟. I gobbled down my roast beef completely!😋 yumyumyum

Response from the owner

Hi Pachu, we’re so glad you felt the welcoming vibe right away and enjoyed the music and atmosphere! It’s awesome to hear the roast beef hit the spot and that your meal was a 10/10. We appreciate you sharing the fun experience and hope to see you back again soon!

Im Gonna Help You Now Michael Butler (Creator of Blizzy Codes)Local guide
2 months ago

Food was good service was good. I came at approximately 12pn and there was no pine. It was incredibly quick to place my order and received my meal. The preparer was nice and provided me suggestions from the menu. Give them a try. I had a nice time at this location.

Response from the owner

We’re glad to hear you enjoyed the food and service and had such a quick and pleasant visit. It’s great to know our team was helpful with menu suggestions as well. Thanks for stopping by, and we appreciate your recommendation!

LandeezyTV
2 months ago

Very bad experience on 3/30/26 around 11:12 PM. I sat in the drive-through line for over 15 minutes. About 5 minutes in, I called the store and asked if they were open and serving food. The employee told me they’re open 24/7 and just switching shifts, so I decided to wait a little longer.<br><br>After waiting the full 15 minutes with no response at the drive-thru, I went inside. There was a girl sitting with a headset on, so I asked if anyone was available to take an order. She told me, “Unfortunately, we’re not serving food at this time.”<br><br>That made no sense, especially since I then saw other people walking over and being served. By that point, I ran out of time and had to go back to work without getting any food.<br><br>This was extremely frustrating and unprofessional. Whoever the shift manager is needs to staff better and communicate clearly—this was a pitiful performance.

Response from the owner

We're sorry to hear about your experience, and we understand how frustrating that must have been. This is not the service we aim to provide at Arby's. We'll be sure to review this with our team to ensure better communication and service in the future. Thank you for bringing this to our attention.

J OLocal guide
4 months ago

Passed by there since high school, college, & March of 2019 on my solo walk & at the same time being careful. Arby's definitely had the meats.

Response from the owner

We appreciate your feedback & look forward to serving you again soon.

Justin CasanovaLocal guide
4 months ago

Nice workers and clean place. Food is nice and fresh. Bathroom clean. I like eating here. Love the potato cakes!

Response from the owner

We value your feedback & look forward to serving you again soon.

Jon RamosLocal guide
4 months ago

As a gym rat, I don’t usually expect a fast-food spot to hit the spot after a heavy lift, but Arby’s honestly surprised me. When you’re craving something meaty, filling, and satisfying, Arby’s delivers. The protein options go hard, and it feels like a legit post-workout reward instead of empty calories.<br>The Slow Roasted Steak Burger is the real MVP. Juicy, flavorful, and actually feels substantial—like you earned it after leg day. The steak is tender, the bun holds up, and it doesn’t feel flimsy like most fast-food burgers. Pair that with some curls earlier and it just hits different.

Response from the owner

We appreciate your feedback & look forward to serving you again soon.

Takyashilah SLocal guide
6 months ago

I found out about the steak nuggets about a month ago and had been wanting to try them ever since. A friend and I finally went, and they were interesting, they tasted like warm beef jerky. I’d eat them again, but I wouldn’t go out of my way for them.<br><br>The location itself is a decent size and was pretty clean. We went around 1–2 PM and there were plenty of parking spaces available. The service was okay; they seemed a bit short staffed and the manager was helping at the front. There was a slight wait, but nothing too crazy.

Response from the owner

Thank you for sharing this with us. We value your feedback and will share this with our restaurant team.

Stefan CelojevicLocal guide
8 months ago

What the steak nugget bowl actually looks like 👎

Response from the owner

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx

OH yeahLocal guide
a year ago

20250529::havent been here in years. i love the dip and gyro, so i got both. i also missed the curly fries. yummy

Response from the owner

Thank you for the feedback. We look forward to serving you again soon.

Russell PierreLocal guide
Edited 2 years ago

Went there on the Sunday hours prior to the storm brewing in the NY ,NJ area .There was a light rain,we got there around 2.30pm or so .This is our 4th Arby's visited in the NY area.The service was great ,the place was clean and atmosphere nice.The kids had been wanted to go there ,because Arby's is one of their favorite dinning places that they enjoy going to.The loaded curly fries,the sliders and the lamb gyro tasted good.There chocolate milk was great also.We will visit again.Thanks again and happy holidays

Response from the owner

We greatly appreciate your feedback.

ExperienceLocal guide
3 years ago

The dining area is clean but their kitchen look so filthy there is fries everywhere. I order a chicken wrap and it was the worst I ever had im sorry but the kids need better training

Response from the owner

We sincerely apologize. Please share additional details with us at the link below. A member of our Guest Support Team will reach out to you to make this right. https://commentform.marketforce.com/commentform/Arbys.aspx

Kimberly BryantLocal guide
Edited 3 years ago

I haven't been to Arby's in a while. No one was at the place so there is no reason for poor sandwiches. I got the reuben and let the picture speak for itself. The bread was not toasted, where is the sauce, meat and saurekraut? If I wanted to eat rye bread, I would have gone to the bakery. The roast beef is definitely proceeded. Not the Arby's I knew....so disappointed....never again

Response from the owner

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx

Jose R LopezLocal guide
6 years ago

Arby's is a bit different when it comes to your sandwiches than most of your regular fast food restaurants. Don't get me wrong, I enjoy the twist they offer. They have a nice size parking lot for your vehicle. They also have a Drive Thru for those who are on a rush. The inside was clean for the most part. I say that because the first table I went to sit at was resented used. So I picked a different table and a few minutes after, an employee came around and cleaned the other table. Staff seemed friendly and nice.

Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.

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