Restaurant

Applebee's Grill + Bar

MidtownManhattan

4.0· 8,043 reviewsOpen until 12AM
Applebee's Grill + Bar — restaurant — in Midtown — Manhattan — NYC
Applebee's Grill + Bar interior — Midtown

Midtown

Manhattan

The brief

About Applebee's Grill + Bar

Midtown chain outpost slinging burgers, ribs, and shareable appetizers to office workers and tourists in a cavernous bar setting.

Community Rating

4.0

out of 5

8,043 community reviews

Rating aggregated from community reviews across platforms. Read full reviews on Google or Yelp for detailed diner experiences.

Community-sourced rating

Reviews

What diners say about Applebee's Grill + Bar

15 verified Google reviews · 15 with owner responses

4.0

15 reviews

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Aleisa McKinlayLocal guide
6 days ago

It's a chain that you like or you don't. I happen to love it. There are 2 Applebee's near Times Square, but I prefer this one. It's on 42nd between 7th & 8th Ave, and it was very calm. No wait, fast service, great food.

Response from the owner

Yes, five stars! We love to see this! We’ll see you in the neighborhood soon!

Paco OceanoLocal guide
a week ago

Good food. Burger and ribs and sangria. Delivery was fast

Response from the owner

Thanks Paco! We appreciate your positive review! We always strive to offer great experiences to guests like you!

Ashley PoblanoLocal guide
3 weeks ago

I hate NYC but I love a good Applebee's. But this has to be the worst one.<br>Took 15 minutes to take our order. Another 30 to bring out food. It wasn't busy.<br>Upset that happy hour is only at the bar but thats understandable.<br>Never brought the lemon for my water.<br>Burger patty was very uneven leaving the meat cooked unevenly and unseasoned.<br>Just look at my tomato, nothing else needs to be said. Fries were so salty.<br>(A couple just walked out because they've been sitting for a while and never got served. )<br><br>Terrible service, terrible food.<br>Never coming back to this location specifically.<br>- A very sad and upset Husky

Response from the owner

Hi Ashley, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the New York team follow up with you. https://empli.fi/cs/ap117187239

Richie RichLocal guide
a month ago

Im usually go to Applebee's all around for Happy hr for yeara now, but most of the time in the Bronx. Great location but there rules here is different which make no sense. I was here for Happy hr. and was eating at the bar but when I close my tap. I wanted to take an appetizer and a drink to go from.the happy hr menu and they said I needed to go downstairs to order, which now they want to charge me full price. Like I said before Im not new to Applebee's and I took food to go with me plenty of times in different locations from the bar on Happy hour. I shouldn't never tip because the bartender didn't explain the whole details when I went downstairs to order. Bad business. All Applebee's should have the same rules.

Response from the owner

Richie, a great review, thank you! We're thrilled to hear you enjoyed your visit to Applebee’s – can't wait to see you in the neighborhood again!

Kat Cano
a month ago

I had an excellent experience at the Applebee’s in Times Square. It is by far the best Applebee’s location I have visited. The food was very good, and the overall environment was welcoming and enjoyable.<br><br>What truly stood out was the exceptional service provided by Mohamed. He was attentive, friendly, and went above and beyond to ensure everything was perfect. His professionalism and positive attitude made a great experience even better. He is truly one of the best servers I have encountered and is a great asset to the team. He absolutely deserves recognition for his outstanding work.<br><br>I will definitely be returning and highly recommend this location.

Response from the owner

Yes, five stars! We love to see this! We’ll see you in the neighborhood soon!

Jordanie Minaya Arias
3 months ago

Alex at Applebee’s gave us an amazing experience. From the moment we were seated, he was respectful, attentive, and professional. We happened to be seated right next to a birthday party with about 30 people, which could have easily made service chaotic, but Alex handled the situation incredibly well.<br><br>Despite being busy, he remembered our entire order perfectly — even my girlfriend’s complicated order — without missing a beat. He checked in with us regularly to make sure everything was good and if we needed anything. On top of that, he gave a great drink recommendation to my friend who doesn’t drink much, which he ended up really enjoying.<br><br>It’s not easy to keep that level of service with such a busy section, but Alex made us feel like we were his priority the whole time. If you come to this location, do yourself a favor and walk in and say, “Can I be seated with Alex?” You won’t regret it. 👏

Response from the owner

Yes, five stars! We love to see this! We’ll see you in the neighborhood soon!

Amy Ony
3 months ago

I had an amazing experience at Applebee’s! The atmosphere was welcoming and relaxed, making it a great place to hang out with friends or family. The staff was incredibly friendly and attentive, making sure everything came out quickly and exactly as ordered. The food was delicious and fresh, with generous portions and great flavor. You can really tell they care about their customers and the overall dining experience. I’ll definitely be coming back again soon!

Response from the owner

Wow! 5-stars! We love hearing this Amy! Thanks for the great review!

Jilliann ThomasLocal guide
3 months ago

Very disappointing and uncomfortable experience. Shortly after we sat down, the male waiter told us the drinks were “horrible” and watered down and suggested we go to a BBQ restaurant across the street instead. He then loudly asked, “Who is paying the bill?” while we were seated near the check-in desk with staff standing directly in front of us.<br>Within five minutes of us being seated, staff removed the tablet from our table, taking away the option to order or play games, which felt presumptive and inappropriate.<br>No kids menu was provided, and we had to raise our voices to get assistance.<br>We were seated downstairs at the end of a row of booths along the main walkway. Despite other open tables, guests were repeatedly seated directly behind us, making it feel like we were being rushed out. Our food was also carried downstairs past incoming guests on an open serving tray, which did not feel hygienic.<br>The chicken and mozzarella sticks tasted like dish soap and were inedible.<br>Overall, the service felt dismissive and unwelcoming. The waiter was visibly sweating heavily during the interaction, which added to the discomfort. I left feeling uncomfortable and will not return.

Response from the owner

Jilliann – we are sorry to hear you had an unpleasant experience at our New York Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the New York team follow up with you: https://empli.fi/cs/ap113372323

GwenLocal guide
3 months ago

From the moment I walked into Applebee’s in New York, the vibes were great. The atmosphere matched the food, making it an all-around solid dining experience.

Response from the owner

Thanks for the compliment and five stars! We’re always working hard to be the best in the neighborhood!

Brad Hoisington
4 months ago

We stopped in tonight and the food was what you’d expect from Applebee’s — decent, nothing special — but the real reason for this review is our server Muhammad.<br><br>He was outstanding. Attentive without hovering, drinks were always full, checked on us at the right times, and had a great personality. You can tell he actually cares about the guests and takes pride in his job. He completely changed the experience for us.<br><br>Restaurants don’t work without people like him. Applebee’s — take care of this guy. We’ll be back specifically because of Muhammad.

Response from the owner

Thanks for the compliment and five stars! We’re always working hard to be the best in the neighborhood!

Earnie “FaShawn” Washington
6 months ago

We were a party of 4. The service was a little slow, but the restaurant was crowded, and the food was acceptable. My issue is when the bill was presented, it stated, “suggested gratuity “. However, the gratuity was already added into the total. If you’re going to add the gratuity into the total, remove the word, “suggested “. Thank you!

Response from the owner

Wow! Love hearing that Steen! Hope to see you again soon!

Ezequiel CabralLocal guide
8 months ago

The food was really good! I stopped by for some appetizers and got the classic ones — the artichoke dip was amazing. The service was okay, nothing special, but no complaints either. The atmosphere felt a bit different from other Applebee’s I’ve been to — a bit darker and not as lively. Overall, it was an okay experience and the food definitely made up for it.

Response from the owner

Thanks, Ezequiel for the kind words! We look forward to delivering up more great experiences again real soon!

Alex CuadraLocal guide
8 months ago

What a surpise. I gave my wife a hard time about going yo americama franchises instead of an all in restaurant, but boy was she on spot.<br><br>The location half a block away from Times Square is perfect, close, but not that clpse, if you know what I mean.<br><br>The ambiance is so chill, TVs showing the MLB playpoffs all around, great modern theme related decor. Very comfortable.<br><br>The food was great. We had the sirloin and the blackened salmon and both were delicious. Same with the sides, perfect (mashed potatos and green beans). My kids chicken fingers and fries were great too, a cant fail.<br><br>The service was top notch. As soon as we walked in everyone was very friendly and welcoming, but I do have to mention Khan who was our server. Khan is a superstar, such a nice down to earth guy. Made our visit even better, thank you!

Response from the owner

Wow! 5-stars! We love hearing this Alex! Thanks for the great review!

Leonard LimLocal guide
8 months ago

Applebee’s in Times Square offers casual American fare, including burgers, chicken, and riblets, in a convenient and familiar setting. The restaurant is known for its frequent meal and cocktail deals, making it an appealing choice for budget-conscious diners. Drinks, particularly the margaritas, are well-made and offer excellent value. While the food and atmosphere deliver a consistent but average dining experience, it remains a reliable option for those seeking comfort and familiarity.

Response from the owner

Thanks for letting us know we're doing great work, Leonard. While four stars is a nice compliment, we’ll keep striving for that five-star experience!

Ubaya MedawelaLocal guide
11 months ago

The Riblet platter I was served did not meet the expected quality. Although I enjoyed the riblets, which were well-prepared and tasty, the coleslaw had a bitter taste, possibly because the cabbage included too much of the stem. Additionally, the French fries seemed to have been double-fried, judging by their taste and color.<br>Moreover, the male staff serving the tables had an unpleasant odor and appeared shabbily dressed, which detracted from the overall dining experience.<br>I have been a customer of yours since 2005, with my first visit in Rhode Island, and I have grown to love your food so much that I’ve even hosted some officials for dinner at your New York location. I trust that steps will be taken to improve these issues and bring about a positive change.

Response from the owner

Thank you for the review, Ubaya, we see there is some improvement to be had. Please connect with us by copying and pasting this link into your web browser and we’ll make sure to have the team follow up with you: https://empli.fi/cs/ap102757556

Reviews sourced from Google. Displayed for informational purposes. Ratings reflect reviewer opinions at the time of posting.

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