Food was flavorful, but the service was bad. We were a group of 4 and asked to sit at one of the round Korean BBQ tables for a more authentic experience, but were told they were reserved for groups of 6+. The restaurant was mostly at a 15-20% capacity, and throughout our meal several of those tables were occupied by groups of 1–3 people (curiously all of whom appeared to be Korean/Asian). When I politely pointed this out at the end, the server argued that those guests had tricked her by supposedly telling her more people were coming to fill the 6spots at each table, which honestly felt hard to believe.<br><br>There were also a number of service issues: we were initially seated under a strong AC vent and had to ask to move, a Diet Coke we ordered never arrived but was still added to the bill, and a simple side of plain rice took over 15 minutes to come out.<br><br>The menu is also quite gimmicky, heavily focused on the “buy 2 get 1” promotion to the point that we almost missed the rest of the offerings.<br><br>Music was great, by the way.
Response from the owner
Thank you for taking the time to share your experience. We're glad you enjoyed the food and music, but we're sorry that several aspects of the service fell short of expectations.<br><br>We apologize for the confusion regarding seating, the missed beverage, and the delay with your order. This is not the level of hospitality we aim to provide. Your feedback has been shared with our team so we can review these issues and improve moving forward.<br><br>We appreciate your honest comments and hope you'll consider giving us another opportunity in the future.
